Audi Indianapolis

the service department is outstanding. Very accommodating and courteous. They do a great job explaining what needs to be done and why. They also squeeze me in for emergencies! and courteous. They do a great job explaining what needs to be done and why. They also squeeze me in for emergencies! More

First time Audi owner along with first visit to Audi Indianapolis. Darrick was prompt and professional in addressing the warranty services that brought me in for service. Darrick did a deeper dive and f Indianapolis. Darrick was prompt and professional in addressing the warranty services that brought me in for service. Darrick did a deeper dive and found another warranty issue he added into this appointment thus avoiding another visit to dealership. More

Dennis Buterbaugh was prompt during all of his communications. He exchanged emails with me and also spoke with me on his personal cell. After a lot of negotiation, in good faith, Dennis and I were communications. He exchanged emails with me and also spoke with me on his personal cell. After a lot of negotiation, in good faith, Dennis and I were able to agree to a fair deal and I was able to pick up the vehicle within 4 hours of that. I appreciate Dennis working with me on getting to the price that I wanted! In addition, Dennis was friendly and cordial upon meeting him at the dealership, and he took the time out to explain features of the car and talk about other things as well. Heather in finance was also fantastic. Extremely transparent, no pressure to purchase additional items, quick, efficient, friendly and caring. Thanks Heather! I will definitely purchase another vehicle from him and Audi Indianapolis! They were great to negotiate with. More

Great service from every aspect of tom wood audi . Ben Robbins is excellent! I would recommend Indianapolis audi. I drive from fort wayne due to excellent service Robbins is excellent! I would recommend Indianapolis audi. I drive from fort wayne due to excellent service More

I can't say enough great things about our experience with both service and buying a new car. I had my car in for an engine light and ended up getting a new (used) car. Joel and Neil were both fabulous to wor both service and buying a new car. I had my car in for an engine light and ended up getting a new (used) car. Joel and Neil were both fabulous to work with on the sale and finance. The service department explained in detail what the problem was which led me to purchase a new car. Joel and Neil went out of there way to be sure we knew how to work all of the features and that all of the finance, warranty, service questions were answered. Definitely 5 STARS! More

Prompt thorough & timely. Easy In easy out. Service advisor took very good care & applied coupons saving money. Always a good experience so highly recommend this dealership. advisor took very good care & applied coupons saving money. Always a good experience so highly recommend this dealership. More

Vu continues to provide outstanding personal service. This time was no exception. Everything done with attention and professionalism. I am Very happy with Vu and the dealership. service. This time was no exception. Everything done with attention and professionalism. I am Very happy with Vu and the dealership. More

Great overall experience with Tom Wood and Josh (sales rep), very detailed oriented, answered all my questions and addressed my concerns, extremely happy with my purchase! rep), very detailed oriented, answered all my questions and addressed my concerns, extremely happy with my purchase! More

Darrick Thames in the service department at Audi of Indianapolis does a great job with customer interaction and support. We also appreciate the loaner vehicle Indianapolis does a great job with customer interaction and support. We also appreciate the loaner vehicle More

Excellent customer service! Friendly, polite and professional. Service area was clean and accommodating. Explained what services I needed and what I should plan for in the future. professional. Service area was clean and accommodating. Explained what services I needed and what I should plan for in the future. More