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Audi Indianapolis
Indianapolis, IN
504 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 504 reviews
August 05, 2019
Wonderful Experience! Bruce made the process of purchasing our Q5 so comfortable and easy. He was genuine, attentive and invested in helping us make the right vehicle purc Bruce made the process of purchasing our Q5 so comfortable and easy. He was genuine, attentive and invested in helping us make the right vehicle purchase for our family. I highly recommend Bruce Peterson and Audi of Indianapolis. More
by LovemyAudi
Employees Worked With
Bruce Peterson
July 27, 2019
New car It took me a long time to make a decision between 2 Q7’s, but Dennis was awesome and patient . There was no pressure to buy and he was not pushy at a It took me a long time to make a decision between 2 Q7’s, but Dennis was awesome and patient . There was no pressure to buy and he was not pushy at all. There was a considerable price difference and He really helped me look at the differences and hammer out what was necessary. I didn’t feel pressured at all! Thanks to everyone. More
by tomandrisa
Employees Worked With
Dennis Buterbaugh
July 26, 2019
Great service from start to finish I continue to be impressed with the outstanding consistent customer service Darrick Thames and team played in getting my Audi Q5 repairs done effici I continue to be impressed with the outstanding consistent customer service Darrick Thames and team played in getting my Audi Q5 repairs done efficiently, professionally and correctly. Thanks for a job well done. More
by JumpJack3602
Employees Worked With
Darrick Thames
July 26, 2019
Don't Trust Their Certified Pre-Owned Cars. I found a pretty good deal on a car here and it was certified pre-owned. My first complaint is that the salesman had no idea this car had been in an a I found a pretty good deal on a car here and it was certified pre-owned. My first complaint is that the salesman had no idea this car had been in an accident. I found out when I was researching the car before purchasing. After purchasing the car, I noticed when i would get up to 50mph i would hear a noise in one of the wheel wells. It took me a month to get the car in because they were busy. Once i took the car in they notified me that two wheels were bent and the car needed an alignment (all of which I needed to pay for). The bottom line is that they sold me a certified pre-owned car with bent wheels and made me pay for it. If you purchase a car from this dealership I would get it inspected by a 3rd party mechanic. However, their service guys are very helpful and communicate well. More
by JHK0208
Employees Worked With
July 21, 2019
Outstanding I’ve been looking for an R8 for a few months. I worked with Bruce through the whole process and he did a great job helping me find the right one! I’ve been looking for an R8 for a few months. I worked with Bruce through the whole process and he did a great job helping me find the right one! More
by R8 fan
Employees Worked With
Bruce Peterson
July 16, 2019
Oil change Brought car in for oil change and inspection. Quick check in. Was given car to drive. Received text when car was done. Quick check out. Never have ha Brought car in for oil change and inspection. Quick check in. Was given car to drive. Received text when car was done. Quick check out. Never have had a bad service experience at Tom Wood Audi. More
by Tsz
Employees Worked With
Thuan Phung
June 30, 2019
Best sales man Me and my husband walking to the dealership just looking end up running into Joe the salesman gave the best experience car shopping ever we decided to Me and my husband walking to the dealership just looking end up running into Joe the salesman gave the best experience car shopping ever we decided to buy thanks again. More
by 317mintze?
Employees Worked With
June 25, 2019
Complete satisfaction. Trey Scruggs went above and beyond to get me back on the road. He arranged a ride to pick me up at my hotel after my vehicle was repaired. Trey Scruggs went above and beyond to get me back on the road. He arranged a ride to pick me up at my hotel after my vehicle was repaired. More
by Amfam guy
Employees Worked With
Trey Scruggs
June 10, 2019
Great group of low pressure guys Audi of Indy was easy to work with and quick to reply with any questions or concerns. I would recommend this dealership to anyone looking for a qual Audi of Indy was easy to work with and quick to reply with any questions or concerns. I would recommend this dealership to anyone looking for a quality vehicle. More
by tony.clouse
Employees Worked With
Dennis Buterbaugh
June 07, 2019
Excellent customer service Though down several technicians and very busy Andrew was able to get my car into service quickly and find out the main issue. The ease of texting was Though down several technicians and very busy Andrew was able to get my car into service quickly and find out the main issue. The ease of texting was appreciated and I was always aware what was happening with my car. More
by Mrigg
Employees Worked With
Andrew Long
