Audi Indianapolis

Parts Department Ordered a key for my TT. Was told it would be 3-5 days. Called 2 weeks later. Put on hold so long I hung up. No feedback. Poor phone skills. Cra Ordered a key for my TT. Was told it would be 3-5 days. Called 2 weeks later. Put on hold so long I hung up. No feedback. Poor phone skills. Craig Kashuba. More

Trouble Out of Town I wanted to express to you and your staff my gratitude for saving me from a very difficult situation last week. I flew to Ohio to pick up an A8 from I wanted to express to you and your staff my gratitude for saving me from a very difficult situation last week. I flew to Ohio to pick up an A8 from a dealer there late Thursday afternoon. About 175 miles into an 1800 mile road trip back home, the idler pulley failed and the serpentine belt snapped about 10 miles east of Indianapolis. Since it was 10pm, I had to get some help to get the car to your dealership where I left it on your doorstep with a pleading note to help. The following morning, Andrew came to my rescue and was excellent throughout my experience. Your staff by the stroke of luck was able to overnight the part from Wisconsin, and Bryce and the Tech (I'm sorry I don't know his name), were able to get me back together on Saturday for a relatively uneventful drive back home. If your staff wasn't as professional and helpful as they were, I fear I would have been stranded there over the entire holiday weekend, or I would have had to fly back home and come back at a later time. They were outstanding. The only regret I have is that your dealership is too far from where I live to be my go to for your valuable service. However, if I ever find myself in Indianapolis; Audi Indianapolis has a lifelong customer. Thank you again, and please express my appreciate to your staff. UPDATE: 10/06/2016 Additional extenuating circumstances led to my reaching out to the General Manager of Audi Indianapolis for some help with a particular issue. The dealership certainly had no obligation to help me, but Rod Ingalls was absolutely gracious and understanding and helped me as much as I could ask for. Thank you Audi Indianapolis and as I have mentioned, I will be a loyal customer for life. More

Trustworthy We just purchased a clean certified Audi for my Daughter as a College graduation present. The people were excellent to work with and showed us kindne We just purchased a clean certified Audi for my Daughter as a College graduation present. The people were excellent to work with and showed us kindness and respect. I highly recommend Audi Indianapolis and the General Manager, Rod Ingalls, was very pleasant and helpful More

Great experience I have purchased 2 cars from Tom Wood Audi and have had a positive experience both times. Our first vehicle was a Q5 and we recently purchased a Q7 fr I have purchased 2 cars from Tom Wood Audi and have had a positive experience both times. Our first vehicle was a Q5 and we recently purchased a Q7 from Joe LeBlanc and things have gone smooth in both instances. I would recommend this dealership to anyone looking at purchasing an Audi. More

Joe LeBlanc Excellent experience wit dealership. Our salesman Joe LeBlanc went out of his way to help and made the whole experience painless. I highly recommend Excellent experience wit dealership. Our salesman Joe LeBlanc went out of his way to help and made the whole experience painless. I highly recommend the dealership and Joe. More

Great experience! The staff is professional and helpful. Joe Leblanc is knowledgable and does a fantastic job. This is the third vehicle we have bought from him. The staff is professional and helpful. Joe Leblanc is knowledgable and does a fantastic job. This is the third vehicle we have bought from him. More

Go see Donnie!! I have purchased 2 cars from Donnie at Audi of Indianapolis now. He is very friendly and will do anything to help make your purchase a great experien I have purchased 2 cars from Donnie at Audi of Indianapolis now. He is very friendly and will do anything to help make your purchase a great experience. Even though it took a little while with the finance piece (I was paying cash) it was well worth the wait. Donnie even drove me to the bank to pick up a cashiers check. More

My CPO Q5 I went online about 6 months ago to schedule a test drive, Donnie was the person that contacted and help me out, we went ahead and had a good time dri I went online about 6 months ago to schedule a test drive, Donnie was the person that contacted and help me out, we went ahead and had a good time driving an used Q5. 5 month later when I am ready to buy a car, he found a used one for me as specifically as I expected ( w/ navigation, bang and olufsen speakers, gray color). It is a beautiful car w/o the appreciation values. As a Certified pre-owned car, the after-sales service will be more critical, but the salesperson and finance manager, Donnie and Neil, they are both very friendly and fun to work with, both have the great sense of humors and knowledge about the services they provided. As a first car buyer, I had lots of questions but they all being very knowledgeable, provided the options for me. It was a great experience with them! More

BEST CAR-BUYING EXPERIENCE Our recent visit to Audi Indianapolis was the best car-buying experience EVER! We have looked for over a year for "the best car for our current needs. Our recent visit to Audi Indianapolis was the best car-buying experience EVER! We have looked for over a year for "the best car for our current needs." Your salesman, Joe LeBlanc, was extremely knowledgeable regarding our top 5 choices and ultimately helped us make a decision. While not looking at the Q7, he convinced us to take a test drive. While we were impressed with the new Q7, we plan to wait until it has been out for a year or two before purchasing it. We are very happy with the BMW X5d purchased and look forward to visiting Joe again in the future. More