Audi Indianapolis - Service Center

Justin Gillespie is always a pleasure to deal with. He provides great service and will go the extra mile to insure he meet your needs. He provides great service and will go the extra mile to insure he meet your needs. More

Justin the service advisor at Audi is great to work with. Always prompt with great communication. Has always been able to accommodate my schedule and ensure a quick and thorough service Always prompt with great communication. Has always been able to accommodate my schedule and ensure a quick and thorough service More

The service was good with the time and communication once I pulled into the service bay. once I pulled into the service bay. More

I was treated with a level of professionalism and care while my car was getting serviced. I was provided ample updates and my questions were answered within minutes. The entire process was swift and easy. while my car was getting serviced. I was provided ample updates and my questions were answered within minutes. The entire process was swift and easy. More

As always Rachael Woods was great with getting us in for service on our Audi RS3. She also made sure our car was taken care while it was being serviced. Grateful for a great service department and service a service on our Audi RS3. She also made sure our car was taken care while it was being serviced. Grateful for a great service department and service advisor! More

Service experience can be defined as deception. Schedule a routine oil change. Unfortunately, I couldn’t make the appointment and had a family member drop off the vehicle. Service team mislead a Schedule a routine oil change. Unfortunately, I couldn’t make the appointment and had a family member drop off the vehicle. Service team mislead a family member into believing the 60K milage service was require and what the schedule appointment was for. A routine oil service has now turned into hefty bill. More

The service advisor provides excellent recommendations and keeps me updated throughout any service or repair. If there is a change to the expected completion of the service, he is quick to provide solutio and keeps me updated throughout any service or repair. If there is a change to the expected completion of the service, he is quick to provide solutions such as a loaner car. Everything at the service department runs smoothly and efficiently and all of the employees are very cordial each time I am there More

Great experience. My service advisor was extremely customer focused and delivered my vehicle back on time. My service advisor even arranged for a loaner car which h My service advisor was extremely customer focused and delivered my vehicle back on time. My service advisor even arranged for a loaner car which helped out immensely despite the maintenance services I brought the car in for was more limited this time. More

Great professional work I’m very happy. Big ups to Audi. Thank you for my car repair. Big ups to Audi. Thank you for my car repair. More

Audi was more interested in what’s going on with the customers before I came today. Different ! customers before I came today. Different ! More