Audi Indianapolis - Service Center
Indianapolis, IN
274 Reviews of Audi Indianapolis - Service Center
Service of my Audi A5 - 35,000 Service Everything was covered per the 35,000 service program. The only item after leaving the dealership was my tire pressure light came on. I reset & hadn't Everything was covered per the 35,000 service program. The only item after leaving the dealership was my tire pressure light came on. I reset & hadn't any issues since. Derrick the service writer was very pleasant & helpful. More
Audi Indianapolis always gets my car in quick with great customer service. Their staff is knowledgeable and good at communicating recommended services, good options when needed with a detailed outline of ex customer service. Their staff is knowledgeable and good at communicating recommended services, good options when needed with a detailed outline of expected costs. i’ve been very happy working with them over the several years owning my A-5. More
Easy to make appointment. Timely service. Great communication. Loaner car awesome. Entire experience was great. Other service centers not as good as this one. Thanks communication. Loaner car awesome. Entire experience was great. Other service centers not as good as this one. Thanks More
The advisor and tech promptly addressed the issues and performed the services as required/requested. I was informed throughout the entire time and was reached out after the service as well. performed the services as required/requested. I was informed throughout the entire time and was reached out after the service as well. More
Oil Change Service The customer service is much better than 5 stars,from the sales person Joe LeBlanc to the service advisor Darrick Thames. I was checked in right awa The customer service is much better than 5 stars,from the sales person Joe LeBlanc to the service advisor Darrick Thames. I was checked in right away after arriving. The waiting room is very comfortable I didn't have to wait long at all. I was very impressed with a car wash after the service. More
I took my Audi Q5 into the dealer to get a recall part replaced. Trey checked me in and the whole process was very efficient. He made the whole experience pleasant and professional. replaced. Trey checked me in and the whole process was very efficient. He made the whole experience pleasant and professional. More
All was on time. Service was very good and even took time to talk to me about a few things. Good facility for working on lap top while waiting time to talk to me about a few things. Good facility for working on lap top while waiting More
Wrong diagnostic and WAY overpriced I would never use the service at Audi Indianapolis. They didn’t ask for symptoms of my car and wanted to replace something had been replace less than I would never use the service at Audi Indianapolis. They didn’t ask for symptoms of my car and wanted to replace something had been replace less than 6 months prior. I had another local shop look at the car and got real service and drove away without being taken to the bank. No thanks. They don’t care about their customers, only making money. Too bad I had to pay for the incorrect diagnostic. More
Mr Vu Tran provided excellent service. He is consistently professional and courteous, as I had the pleasure to interact with him before He is an outstanding employee professional and courteous, as I had the pleasure to interact with him before He is an outstanding employee More