Audi Jacksonville
Jacksonville, FL
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Even though I purchased a Honda from the Audi dealership I was treated the same as a brand new audi customer. I worked with Christopher at Audi Jacksonville and have already recommended him to a couple of f I was treated the same as a brand new audi customer. I worked with Christopher at Audi Jacksonville and have already recommended him to a couple of friends! More
After spending several weeks looking for a vehicle I found the right one at Audi Jacksonville and worked with Christopher Davis. It was a great experience! found the right one at Audi Jacksonville and worked with Christopher Davis. It was a great experience! More
They Charged 1000$ Doc fee and I can't seem to get them to get everything to my License office to get my tags. Bought a car on October 30, 2020 and its now feb 22, 2021. For a thousand bucks for document to get everything to my License office to get my tags. Bought a car on October 30, 2020 and its now feb 22, 2021. For a thousand bucks for documents, I expected they would do that well! I finally got docs about two weeks ago but, they only sent a check for half the sales tax. We've already racked up 3 months of penalty for late title. My license office called them while I was there and the actually said "we can't be held responsible for a slow postal service -- but they sent the docs overnight Fed-Ex! So, 114 days and 3 temp tags later this is still unresolved. I have many unreturned e-mails and phone calls. This is such a basic function when selling cars it shouldn't be this difficult. Their unresponsive customer service is in-excusable. More
Without a doubt the best car buying experience I have had in forver was with Chris at audi jax. I recommend them and will send anyone looking for a vehicle to Chris in forver was with Chris at audi jax. I recommend them and will send anyone looking for a vehicle to Chris More
Working with Christopher at Audi Jacksonville was a great car buying experience. He listened to what I needed and found exactly what I was looking for. Bought my brand new Audi ! car buying experience. He listened to what I needed and found exactly what I was looking for. Bought my brand new Audi ! More
Brought a truck from these guys, they were they best with help getting me in the best the vehicle I can ask for thanks to Ryan Meyer and Brandon, both were extremely professional and did everything to get me help getting me in the best the vehicle I can ask for thanks to Ryan Meyer and Brandon, both were extremely professional and did everything to get me riding. Thanks guys. More
I purchased a lexus and Mr Andrew Castro he took care of me with an excellent customer service and accomplished my needs to recieve the lexus I wanted . He made it smooth and easy process and was very atten me with an excellent customer service and accomplished my needs to recieve the lexus I wanted . He made it smooth and easy process and was very attentive . Great experience! More
Purchased a 2020 Mercedes AMG from Scott at Audi Jacksonville. Great experience, made the entire experience very easy. Handled the delivery and everything else for me. The entire buying experience Jacksonville. Great experience, made the entire experience very easy. Handled the delivery and everything else for me. The entire buying experience was very easy. More
I purchased a $100,000 vehicle from this dealership. I usually don't write reviews but I felt the need to do so in this situation. The buying experience was the worst I have ever experienced. First off I usually don't write reviews but I felt the need to do so in this situation. The buying experience was the worst I have ever experienced. First off I purchased a car that took me over a month to get. The finance manager and general sales manager lied on every occasion that was given to them. I finally just said forget it and requested my down payment to be refunded. They told me if I back out of the deal (which they couldn't complete and get financed no fault of my own) I would lose all my money. This was almost a month into trying to purchase a car from this dealership. After fighting with them for a month and me having to threat lawsuit, the deal was done. I have had my vehicle 2 months and received calls, messages, and emails from sales manager stating that (to some it up shortly) they haven't applied for my permanent tags for my vehicle!!! I have been waiting for 2 months for my license plate that the paperwork hasn't been sent off for. Horrible experience, very arrogant general manager, I was extremely patient with them and I had to contact them for updates while waiting for the deal to be complete even though they had a substantial amount of my money. Lies were told and no follow through with things. On a side note I would have thought with a purchase of that amount I would have been given a gift card for gas to fill up my new car...nope. Awful experience. More

