Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Lakeland
Lakeland, FL
1,440 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,440 reviews
May 01, 2025
This experience was hands down the best one we have ever had purchasing a car. We experienced three of the nicest and most professional young men ever. Josh, our salesman, was just the best. He was knowle had purchasing a car. We experienced three of the nicest and most professional young men ever. Josh, our salesman, was just the best. He was knowledgeable, friendly, and helpful in every way. Josh never made us feel pressured or rushed in the least. Zane also helped us, and again, was so helpful and pleasant. And again, no pressure. When we finished up we saw Kyle, the Finance Manager. We expected to be there for a long time but Kyle was very efficient and knowledgeable as well. And another very nice man again. For these reasons we will never go anywhere else but Lakeland Audi to purchase our cars! A great experience! Ernie and Barbara More
by Barbara
April 28, 2025
Josh was great at helping me find the car was looking for. After the first car I was interested didn’t work out, he still reached out to me a month or so later To see if I was still interested. He helped for. After the first car I was interested didn’t work out, he still reached out to me a month or so later To see if I was still interested. He helped me find a vehicle that was gonna be within the budget I was looking for! More
by Briana L.
April 25, 2025
I am extremely grateful for the service at Audi Lakeland! The entire team is fantastic, and the car is flawless. From the moment I walked in, I was greeted with warmth and professionalism. Each staff member The entire team is fantastic, and the car is flawless. From the moment I walked in, I was greeted with warmth and professionalism. Each staff member was attentive to my needs and ensured that my experience was nothing short of exceptional. The attention to detail in the service provided was remarkable, and I left feeling valued as a customer. I highly recommend Audi Lakeland to anyone looking for top-notch service and quality vehicles. More
by Mike Moen
April 25, 2025
I am writing to share a positive experience I had with Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept my vehicle in the shop for four months. Despite the fact that my Velar was a Certified Pre-Owned vehicle, Land Rover did not offer any substantial assistance. Even though Carolina is no longer employed at the Land Rover dealership, she went above and beyond to help resolve the situation by contacting the factory and advocating on my behalf. This level of dedication and support, even after she had moved on, truly impressed me. It demonstrated a commitment to customer satisfaction and transparency that ultimately influenced my decision to switch to Audi. In my experience, when a manager stands by their customers in this way, brand loyalty becomes secondary to the quality of customer service. I genuinely believe that such exceptional support would make me a loyal customer to any brand. More
by Mike Moen
April 25, 2025
I am writing to share a positive experience I had with Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept my vehicle in the shop for four months. Despite the fact that my Velar was a Certified Pre-Owned vehicle, Land Rover did not offer any substantial assistance. Even though Carolina is no longer employed at the Land Rover dealership, she went above and beyond to help resolve the situation by contacting the factory and advocating on my behalf. This level of dedication and support, even after she had moved on, truly impressed me. It demonstrated a commitment to customer satisfaction and transparency that ultimately influenced my decision to switch to Audi. In my experience, when a manager stands by their customers in this way, brand loyalty becomes secondary to the quality of customer service. I genuinely believe that such exceptional support would make me a loyal customer to any brand. More
by Lucas Lopes
April 25, 2025
I am extremely grateful for the service at Audi Lakeland! The entire team is fantastic, and the car is flawless. From the moment I walked in, I was greeted with warmth and professionalism. Each staff member The entire team is fantastic, and the car is flawless. From the moment I walked in, I was greeted with warmth and professionalism. Each staff member was attentive to my needs and ensured that my experience was nothing short of exceptional. The attention to detail in the service provided was remarkable, and I left feeling valued as a customer. I highly recommend Audi Lakeland to anyone looking for top-notch service and quality vehicles. More
by Mike Moen
April 25, 2025
Zane was great to work with. He understood what I wanted for my trade and got the deal done quickly. He also helped facilitate transportation from Fl to Pa. Top notch team. He understood what I wanted for my trade and got the deal done quickly. He also helped facilitate transportation from Fl to Pa. Top notch team. More
by mdirienzo05
Employees Worked With
April 24, 2025
This is the 2nd Audi we've bought from Josh in the past six months. The process has been easy and we felt listened to. Josh and Audi Lakeland will be our go to for a long time when we are in the need of a six months. The process has been easy and we felt listened to. Josh and Audi Lakeland will be our go to for a long time when we are in the need of a car. More
by Kjohn261
Employees Worked With
April 24, 2025
Josh did a phenomenal job. He was very diligent, honest and able to respond every question. He was very diligent, honest and able to respond every question. More
by rafael.vizcaino5
Verified CustomerEmployees Worked With
April 22, 2025
Josh and Vito did an amazing job finding me a car from another dealer. Josh went 250 miles on his personal time to pick up the car and deliver it to me the same day. I am grateful. Thank you, Josh. You ar another dealer. Josh went 250 miles on his personal time to pick up the car and deliver it to me the same day. I am grateful. Thank you, Josh. You are amazing! More
by John.peters
