Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Lakeland
Lakeland, FL
1,453 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,453 reviews
May 15, 2018
Great The representative I dealt with, Kayla, was very professional and courteous throughout the whole process. We did not purchase a vehicle, but it was a The representative I dealt with, Kayla, was very professional and courteous throughout the whole process. We did not purchase a vehicle, but it was a pleasant experience. More
by Jlguy10
Employees Worked With
Kayla Lowery
May 12, 2018
Car sold over phone while I was enroute with certified check Had been negotiating by phone and text for two days on a pre-owned Tiguan. While enroute 90 miles to purchase with certified check in hand, got a call Had been negotiating by phone and text for two days on a pre-owned Tiguan. While enroute 90 miles to purchase with certified check in hand, got a call that another rep had undermined the negotiation and taken a deposit over the phone. I continued on to the dealership to discuss unprofessional handling of this "supposed" sale (car has still not been picked up) since they did not even give a courtesy call to say another person was interested. Had they done so, I would have made a deposit over the phone immediately to hold until I could complete my drive to Lakeland. When I arrived, Ken at dealership refused to consider the fact the my inquiries about the car had preceeded the phone sale, and instead had a rep offer another older Tiguan with fewer amenities and much higher mileage...which I declined. Interestingly, next day the internet sales rep called back to see if I was still interested even though it had apparently been sold prior day. And, 5 days later the car is still listed for sale on Audi Lakeland's website as well as CarGuru etc. Bait and switch perhaps as they try to unload the older Tiguan? Very unethical. More
by marmendi
Employees Worked With
Ken
May 05, 2018
Awesome Great experience, everyone was extremely helpful and got me the car I wanted I the price I wanted to pay! I will go back for my next Audi here! Great experience, everyone was extremely helpful and got me the car I wanted I the price I wanted to pay! I will go back for my next Audi here! More
by Frankpndr
Employees Worked With
Paul Gomez, Daniel Giovino
