Audi Las Vegas

Excellent service, easy online and text booking, detailed care, timely updates, and truly helpful staff care, timely updates, and truly helpful staff More

My fourth brand new Audi since 2019, and this was by far the best over-all purchase experience to-date. This is the third dealership that I’ve dealt with as related to a transaction, and they are absolutely the best over-all purchase experience to-date. This is the third dealership that I’ve dealt with as related to a transaction, and they are absolutely phenomenal. The majority of my xxxxxxgo to the Sales Person Chester. Chester’s empathy, attention to detail, and understanding of what you’re asking for- and then how he communicates what he can deliver on is next-level. Justin, the Finance Director was also phenomenal. He didn’t try to sell me add-ons that I didn’t want rather he took care of me and made things (and the offer/s) even better. I was having a difficult time in Southern-California where I live, as related to this fourth purchase; none of the initial interactions were seamless, and I don’t have time to deal with incorrect information and frustrations because I’m so busy with work, so I reached out to Las Vegas because I had a great experience with their Service Department while I was driving/moving cross-country to Southern California this past summer. I was having a faulty key issue- and the woman in their service department was awesome, so I had great memories of that experience. I was in contact with a couple different dealerships across the country trying to resolve the issue and she just made everything so easy and was such a pleasure. This dealership must have a fantastic GM! More

Walking through the door I felt at home, courteous staff, knowledgeable techs, excellent service. Highly recommend. knowledgeable techs, excellent service. Highly recommend. More

Rodolfo always takes very great care of my car when I bring it to Audi. He is professional, courteous and helpful. bring it to Audi. He is professional, courteous and helpful. More

I was new to the area and had a "Malfunction Indicator. " Upon contacting Audi Las Vegas, I received immediate attention. My contact, Romeo, was very knowledgeable and genuinely helpful. " Upon contacting Audi Las Vegas, I received immediate attention. My contact, Romeo, was very knowledgeable and genuinely helpful. More

I was there for the service department. Customer service is absolutely exceptional!! They go well above and beyond. From intake to keeping you up to date on your service, which includes Customer service is absolutely exceptional!! They go well above and beyond. From intake to keeping you up to date on your service, which includes video, to the pickup and check out. More

Staff is always courteous and helpful. My Audi is 10 years old, and they take wonderful care of my car and are so kind and helpful. I really appreciate the customer service! My Audi is 10 years old, and they take wonderful care of my car and are so kind and helpful. I really appreciate the customer service! More

This was the best car buying experience I’ve ever had in life!!! My sales associate Julian was amazing!!! Knew ever question I had about the car and the process. I felt very comfortable with Julian and not life!!! My sales associate Julian was amazing!!! Knew ever question I had about the car and the process. I felt very comfortable with Julian and not pressured like other car lots I visited. I actually chose Audi because of Julian’s professionalism and knowledge of the vehicles I wanted to test drive. The finance associate was also excellent. I was in and out of there once I chose my vehicle. I will recommend everyone I know to Audi and to Julian!!! Thank you Audi Las Vegas for making this process stress free and enjoyable!!! More

Audi Las Vegas never disappoints! I've been bringing my SQ5 here for two years now; I have the same mechanic working on my vehicle, and he's always honest and consistent. There's neve I've been bringing my SQ5 here for two years now; I have the same mechanic working on my vehicle, and he's always honest and consistent. There's never any pressure to upsell me anything I don't need at the time, and when they've found mechanical items, they've been dealt with and processed through my extended warranty without any hassle whatsoever. On the plus side, a service loaner is always available for me to use, with advance scheduling of my appointments. Having purchased this car originally in Florida (brand new) was one of the worst experiences ever! Utilizing two different dealerships in Colorado was awful as well. Moving back to LV for work and using Audi Las Vegas just shows how other dealerships need to take a few tips from this dealership! More

The dealership staff were truly commendable. They were very attentive and made the purchase process very easy for me. I am grateful to them, especially Seth and Omar. They were very attentive and made the purchase process very easy for me. I am grateful to them, especially Seth and Omar. More