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Audi Lehi
Lehi, UT
393 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 393 reviews
April 13, 2025
My experience was friendly, personable, and professional. Though there was some negotiating back and forth, the overall experience was satisfying. I’m happy with my purchase. Though there was some negotiating back and forth, the overall experience was satisfying. I’m happy with my purchase. More
by tljc58
Verified Customer
April 13, 2025
It was easy process, and they were very welcoming and made it while I was able to get the car made it while I was able to get the car More
by sealthedeal123
Employees Worked With
April 11, 2025
Dropped off my car and let Sadie know I would need it back by 1 and Sadie said it would be done. I then reached out to Sadie through the text she sent and asked if my car was about done. I didn’t get any back by 1 and Sadie said it would be done. I then reached out to Sadie through the text she sent and asked if my car was about done. I didn’t get any response. I needed my car to drop my daughter off at the airport. I then had to get her another ride last minute. Very inconvenient. No response from Sadie until after 5 that it is done and a link to pay. Not a good customer experience at all. Thank you for sending the survey so I could let you know about my experience. More
by ther8rfan
Employees Worked With
April 11, 2025
Great service all the way around. More importantly, the people made all the difference. Chris, David, Braden….the receptionist…very professional and real! Can’t thank them enough. More importantly, the people made all the difference. Chris, David, Braden….the receptionist…very professional and real! Can’t thank them enough. More
by bryanthenrie
April 08, 2025
Great job. Thank you for all your support. Very helpful.. you found a problem with a mother mount thx Thank you for all your support. Very helpful.. you found a problem with a mother mount thx More
by JHWEBSTER
Employees Worked With
April 08, 2025
Tanner was excellent to work with. He was very patient while I struggled to decide between two vehicles. He was very knowledgeable and never pushy. He was very patient while I struggled to decide between two vehicles. He was very knowledgeable and never pushy. More
by BRYON.GATES
April 07, 2025
Service department 9/10. Very nice people and clean environment. My go to Audi dealership in northern Utah. Very nice people and clean environment. My go to Audi dealership in northern Utah. More
by J.S.
April 07, 2025
We had an amazing experience at Audi Lehi! Caden was incredibly helpful, knowledgeable, and easy to work with throughout the entire process. He went above and beyond to help us get into the pe Caden was incredibly helpful, knowledgeable, and easy to work with throughout the entire process. He went above and beyond to help us get into the perfect vehicle for our family. The team made sure we got top value for our trade-in and helped us seamlessly transition out of our previous lease. Great service, great value, and genuinely accommodating—couldn’t have asked for a smoother experience! More
by stewart8
April 07, 2025
Everything was great but the wait time for the service was excessive. I waited about 4 hours for an oil change. was excessive. I waited about 4 hours for an oil change. More
by dutsonl
April 07, 2025
I was treated with respect, courtesy and little pressure. I liked the experience very much. I liked the experience very much. More
by kerrynielson
