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Audi Lehi
Lehi, UT
592 Reviews
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Showing 592 reviews
March 23, 2018
One of the best!!! I am a car person and who does research and buys a new car every 2-3 years I have worked with numerous dealers in the valley for years The way this I am a car person and who does research and buys a new car every 2-3 years I have worked with numerous dealers in the valley for years The way this dealership does the buy a car experience is different and was refreshing The sales person-to-person my case Brittanie-was customer centered and stress-free I was impressed They had both men and women sales staff--I was so happy with Brittanie as she worked hard to finish a sale that I felt was fair--in fact she asked me if this was a sale I felt good about Clearly it was and the audi-my 3rd- is amazing Brittanie conducted the whole process with me and I was not shuffled off to finance etc She and I even did test ride of my trade in Also Rusty the Used car manager complimented Brittanie and helped make all so positive They have both been gracious since I feel confident that working with these 2 will be a new approach More
by Dr. L McGill
Employees Worked With
Brittanie,Rusty
October 20, 2017
Dealership damaged my car. Dealership damaged my car and have refused to fix it. I will never take it there again. When I first showed the damage to them and all the black smudg Dealership damaged my car and have refused to fix it. I will never take it there again. When I first showed the damage to them and all the black smudge marks left by the mechanic, Heinrick said he would be it fixed. He now denies it that he ever stated that. More
by JC
Employees Worked With
Heinrick
March 03, 2017
Best Car Buying Expereince I purchased my used 2013 Nissan Altima From Taggert, he was amazing and I am from Idaho Falls. They sent me a walk around video while in Idaho Falls a I purchased my used 2013 Nissan Altima From Taggert, he was amazing and I am from Idaho Falls. They sent me a walk around video while in Idaho Falls and showed me every imperfection with the car. They even fixed the grill and came off the price for me.. I wouldn't ever go anywhere else!!! The video walk around was amazing, i recommend that anyone should buy a car there! More
by ablack21
Employees Worked With
Taggert
February 06, 2017
Best Audi Experience on the Planet! Worked with Andrew and had a fantastic experience from start to finish! Although there are 2 Audi dealerships closer to me, I will never go anywhere Worked with Andrew and had a fantastic experience from start to finish! Although there are 2 Audi dealerships closer to me, I will never go anywhere but Garff Audi! Garff Audi is simply the best! More
by Johnl
Employees Worked With
Andrew Merrill
February 16, 2015
Go somewhere else! Caveat emptor. After you drive off the lot with your new car, they no longer care. When my mapping software wasn't working, they blamed Google Earth a Caveat emptor. After you drive off the lot with your new car, they no longer care. When my mapping software wasn't working, they blamed Google Earth and didn't even bother to look into it for me. I contacted them repeatedly about the problem, and this went on for over a year. When it was time for service, they were supposed to pick up my vehicle and return it to my home, but getting that set up was extremely difficult and ultimately didn't happen. It seems the sales and service departments have no communication with each other at all. I ended up at Strong Audi and they diagnosed my mapping problem and gave me an A8L loaner. Not the same as pick up and delivery, but much easier, and with better results. I recommend you start your experience at Strong Audi. For anyone considering an A8L... FYI, the trunk is too small for a set of golf clubs despite what they may tell you. The night vision system is completely worthless. It doesn't work in the rain or fog, which is when you'd need it. Clearly not worth the cost. More
by Golf_N_Ski
Employees Worked With
Simon Millican, Jennifer Cline
September 17, 2012
This was the best car buying experience I have ever encountered. Shane Toponce made himself available for any questions we had via phone, text, email, and worked seamlessly with Craig Madsen as he sho encountered. Shane Toponce made himself available for any questions we had via phone, text, email, and worked seamlessly with Craig Madsen as he showed us the ins and outs of the Q7 we purchased. They were over the top friendly, accommodating, experienced, and just great people! We would definitely recommend Garff Audi to everyone! Garff is a class act all around! More
by andrea.reynolds.773
Employees Worked With
Shane Toponce, Craig Madsen, , Shane Toponce, Craig Madsen, Brandon Kearns
August 21, 2012
Jordan is awesome! We had a great time learning about the cars and all the features on them. He was very relaxed and helped us find exactly what we wanted and then stayed late to help us get the vehicle the cars and all the features on them. He was very relaxed and helped us find exactly what we wanted and then stayed late to help us get the vehicle we wanted and made sure that we were happy with it. The service was to serve us and it didn't seem like he was doing it because he had to. Great experience and the best I have had so far (bought about 7 cars and 1 truck thus far). More
by drummermerk
Employees Worked With
Jordan Stephan
May 16, 2012
I recently bought a car for my daughter at Ken Garff Audi. Mr. Madsen was extremely knowledgeable, nice, and very efficient. I looked at the car one day and bought it the next. The General Manager (M Audi. Mr. Madsen was extremely knowledgeable, nice, and very efficient. I looked at the car one day and bought it the next. The General Manager (Mr. Salembini) offered me an excellent price right away, thus avoiding the usual trauma of price negotiating. More
by wallismarsh
Employees Worked With
Craig Madsen and Michael Salembini, Craig Madsen
December 04, 2011
Great experience, no games and great people to work with. They helped me find the right car and helped me find a payment that worked for me! They helped me find the right car and helped me find a payment that worked for me! More
by jbhamz14
Employees Worked With
Jennifer Cline, Jennifer Cline
April 29, 2011
Our experience @ Ken Garff was the BEST. Everyone treated us like we were the most important customers ever! Plus we bought the greatest car! We love our Audi Q5! Jennifer was great, returned our calls and d us like we were the most important customers ever! Plus we bought the greatest car! We love our Audi Q5! Jennifer was great, returned our calls and did everything she said she would do. We've told everyone about our car and Ken Garff!!! More
by Campcreek
Employees Worked With
Jennifer Cline, Jennifer Cline
