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Audi Lehi - Service Center

Lehi, UT

4.5
284 Reviews
Call Service Center (801) 717-9665

284 Reviews of Audi Lehi - Service Center

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August 17, 2025

Nice clean dealership. Finished on time. Nice clean dealership. Finished on time. Nice clean dealership. Finished on time. More

by JMJM75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 17, 2025

Service was fast and loved that I could schedule a loner car so I could go to work and come back whenever ready. Keep up the good work. Flexibility of dropping of at 7:30am a plus! More

by emilia_508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 15, 2025

Ali was great! Very helpful and gave men’s rental while they worked on the recall! More

by Evita83starks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 15, 2025

Horrible customer service. No one got back to me until I had to call in and my service rep was out for the day. Had my car for two days and nothing was done. More

by WNG4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

August 13, 2025

Rich was great at communicating, pleasant to visit with and quick and efficient. Rich was awesome More

by cynthia.clegg
Recommend Dealer
Yes
Employees Worked With
Rich
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August 13, 2025

The dealer is clearly giving their employees enough freedom and flexibility to make decisions that effect customer satisfaction. More

by kevin kinkade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 12, 2025

He reached out to me. He's responsive and he always does right by the customer. He's been my go to guy for years and years More

by jason.martin
Recommend Dealer
Yes
Employees Worked With
Rich
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August 12, 2025

He reached out to me. He's responsive and he always does right by the customer. He's been my go to guy for years and years More

by jason.martin
Recommend Dealer
Yes
Employees Worked With
Rich
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August 09, 2025

I've been going to this dealership for years and this time was enough to keep me from coming back. More

by anielson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Arnold
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2025 -

Audi Lehi responded

Thank you for your review. It’s important to us that every customer has a positive experience at our dealership, so we’d like to hear more about your experience so that we can work toward our goal of continual improvement. Please feel free to reach out to us at the contact information listed below so that we can look further into this. Dave Turja, General Manager davet@kengarff.com

August 01, 2025

Audi Lehi was wonderful. Wed buy ant car from them and the Ken Garff group any day More

by Kimandrobbyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baun Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caden Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Guiulfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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