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Audi Lehi - Service Center

Lehi, UT

4.5
229 Reviews

229 Reviews of Audi Lehi - Service Center

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May 25, 2025

I had a fantastic experience at Audi Lehi. From the moment I arrived, the staff was professional, attentive, and genuinely committed to delivering top-notch service. They made the entire proce More

by Pb34714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Addie Heath was helpful and engaged during my Service appointment. John Nguyen has been excellent post sale with my questions, and assistance coordinating my treatment packages. More

by RichL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Did an excellent job! The service was great. Was glad to deal with Rich as he pulled up the history of the car to see what I needed. More

by hllems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Wonderful as always. Thorough and patient. Allie went above and beyond. She listened to all my concerns and made sure they were addressed. More

by deropinn
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Moser
May 18, 2025

This is the best dealership I have ever dealt with. I purchased my car new from them and every time I have taken it in for a service, warranty item or repair. It has been a great experience. Their ser More

by davanwag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
May 19, 2025 -

Audi Lehi responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

May 17, 2025

Purchased my vehicle over a month ago and have not received my title (cash deal). I have contacted the dealership 5 times over the last week and have had either no response when leaving a message with More

by galengeraets
Recommend Dealer
No
Employees Worked With
Chris Lenker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Turja
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sunne Couvrette
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

galengeraets responded

Thank you to Bondi (not sure about the spelling), he was the only one to call me back and provide answers and a solution.

May 19, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Dave Turja, General Manager davet@kengarff.com

May 16, 2025

Audi of Lehi is always quick and responsive. I appreciate the high attention to customer care. I only take my here because I know she will take. Care! More

by mrsbazan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Personal attention and professionalism. Service advisor, Rich is the reason I go to the dealership More

by NICK84020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Made me pay for a part I didn’t need. The parts that actually fixed the issue were under warranty. They only “found that out” after I was forced to pay for the large repair. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addie Heath
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

May 13, 2025

Audi Lehi made it EASY! My Q7 needed a little work. They shuttle service was amazing. The service dept , specifically Rich and the technician were very thorough and communi More

by cali cheminant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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