261 Reviews of Audi Lehi - Service Center
Both Xavier Kabwere and Korbin Golder are the reason for the 5 star rating. Their professionalism and delivery of excellence with the entire service experience, including great communication during the last the 5 star rating. Their professionalism and delivery of excellence with the entire service experience, including great communication during the last two times the car was in. One thing that the dealership should work on is the automated system to get ahold of people. I like speaking to a real person instead of going through an automated system, I understand the need for efficiencies, but talking with a real person is important to me, and I suspect it is to others as well. More
I have always received prompt, courteous and professional service with Audi Lehi. I trust them explicitly with the continued maintenance of my Audi and have always found that they treat me fairly and provid service with Audi Lehi. I trust them explicitly with the continued maintenance of my Audi and have always found that they treat me fairly and provide explicit details of any issue which may need to be addressed in order to keep my vehicle at it’s optimal performance. More
Very friendly and informative in the service department. Axson is amazing and I have always enjoyed my interactions with her! Rich is also very helpful and kind! Axson is amazing and I have always enjoyed my interactions with her! Rich is also very helpful and kind! More
Always great. Responsive and communicates status. Friendly and accommodating. Always great to work with and look forward to more to come. Responsive and communicates status. Friendly and accommodating. Always great to work with and look forward to more to come. More
The service advisors behaved like frat brothers with no sense of urgency or concern about me or my car. I made the appointment 6 weeks before the appointment and requested to be first in line. I talked t sense of urgency or concern about me or my car. I made the appointment 6 weeks before the appointment and requested to be first in line. I talked to the parts person and was told that they do not stock any parts for my cars cabriolet top. I was told parts needed to be ordered by 11:00 for overnight delivery. Unfortunately they didn’t even look at my car till almost 10:00. I asked the advisor what was the chance of getting my car repaired today and was told “ slim to none” an honest response. I drove 4 hours to get to the dealer only to be so mishandled by the frat boys advisors it became almost comical. I talked at length with the service manager and he seemed receptive to my concern I don’t feel he will do much to improve the “quality of the service experience “ but he did fill my fuel tank for my 230 mile drive home. I’m completely unsatisfied with my experience at this dealership and would not ever recommend anyone using them for service More
Satisfied with the customer service and the repairs to my Porsche. Xavier was very helpful setting me up with a loaner, since my car would be in the service department for a couple weeks. Porsche. Xavier was very helpful setting me up with a loaner, since my car would be in the service department for a couple weeks. More
Had some recent error codes come up on my vehicle. Super easy to schedule an appointment. They did a thorough inspection to take a look at what was going on. each time I come into the dealership for s Super easy to schedule an appointment. They did a thorough inspection to take a look at what was going on. each time I come into the dealership for service it’s a pleasant experience! More
Good service but I don’t understand why it’s so much more expensive for an oil change. expensive for an oil change. More
They treated my daughter and I very well. They have excellent service. I love seeing the video of what they find. They always give great details and communication. They make it easy to get my They have excellent service. I love seeing the video of what they find. They always give great details and communication. They make it easy to get my car serviced. I love how they communicate via text! More