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Audi Lehi - Service Center

Lehi, UT

4.5
271 Reviews

271 Reviews of Audi Lehi - Service Center

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July 16, 2025

Rich did a fantastic job getting my car in and out quickly for my repair. Thank you Rich! More

by hsjolley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Millican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 15, 2025

Excellent Service but need more Loaners to get in sooner! The Service Advisors are Excellent! More

by Bill F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Turja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gio Guiulfo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Millican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamir Zorigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 12, 2025

Knowledgeable, polite staff, helpful communication, flexible working around scheduling needs, will continue to have cars serviced by this dealer. More

by Thumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Slay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
July 11, 2025

Attention to detail ,everything went smoothly, my Audi was well serviced .. courteously taken care of in all aspects.. thanks ??.. Rich was very helpful and efficient.. kept his promises.. More

by Claire5
Recommend Dealer
Yes
Employees Worked With
Rich
July 10, 2025

Paid for a service they could not do. But still had to pay and drove an hrs to say sorryj More

by DWilson36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

Rich in the service department has always made sure that my car is taken care of in a timely manner, goes over any issues with the car that I have and takes steps to insure that any issues are addressed imm More

by Lila Jessop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Took 3 separate appointments to fox the check engine light for my car. Should have been one and done. Communication was poor and phones calls for my car status were ignored. More

by CAO314
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addie Heath
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sadie Arnold
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Simon Millican, Service Manager simonm@kengarff.com

July 06, 2025

They disabled a safety feature of my car accidentally when they upgraded the software for the multimedia display. That update also resulted in the screen now switching to black in sunlight rather than go More

by PE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addie Heath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Millican
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Audi Lehi responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Simon Millican, Service Manager simonm@kengarff.com

July 04, 2025

I do a lot of DIY so I am always dealing with the parts department. Which is always a great experience. There have been a few times where something needs to be done by the dealer and they have always manag More

by SKBOYCE2000
Recommend Dealer
Yes
Employees Worked With
I want to say his name is Zac He was fantastic
Jul 07, 2025 -

Audi Lehi responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

July 01, 2025

Addie was great. As far as the dealership, I didn’t care for how I felt I was treated by the service area as my car aged. At 90k miles on the cost on parts and ser More

by Mark Hesterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addie Heath
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Audi Lehi responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Simon Millican, Service Manager simonm@kengarff.com

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