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Audi Lehi - Service Center

Lehi, UT

4.5
253 Reviews

253 Reviews of Audi Lehi - Service Center

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May 16, 2025

Audi of Lehi is always quick and responsive. I appreciate the high attention to customer care. I only take my here because I know she will take. Care! More

by mrsbazan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Personal attention and professionalism. Service advisor, Rich is the reason I go to the dealership More

by NICK84020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Made me pay for a part I didn’t need. The parts that actually fixed the issue were under warranty. They only “found that out” after I was forced to pay for the large repair. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Addie Heath
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Audi Lehi responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Simon Millican, Service Manager simonm@kengarff.com

May 13, 2025

Worked hard to get my car done on schedule Zach was very prompt and professional More

by johndmiller9
Recommend Dealer
Yes
Employees Worked With
Zach
May 14, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

May 13, 2025

Audi Lehi made it EASY! My Q7 needed a little work. They shuttle service was amazing. The service dept , specifically Rich and the technician were very thorough and communi More

by cali cheminant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

May 10, 2025

Clean and professional. Very courteous staff. The waiting room is clean and accessible for laptops etc. More

by jnelson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Addie Heath
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

She is always super friendly and always recommended what is best for me and audi. She goes above and beyond and she always keeps me updated about my car and she is great a booking my lift to pick up my car. More

by CHIVAS_ESDRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Audi Lehi responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

May 08, 2025

I always pre-schedule my service with Rich Dahl. He makes sure I have a loaner car, and that all the details are taken care of before I arrive. My quick In-N-Out service is important to me. And Rich More

by Cary9
Recommend Dealer
Yes
Employees Worked With
Rich Dahl
May 07, 2025

Very solid for the buying and services experiences. Same employees over years in most cases. More

by BTERRY1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

The repair agents we dealt with were fine and provided all information needed for me to make a decision. However, I was not happy with the report that Audi could not fix the sensor on my transmission whic More

by Lanaschutz2019
Recommend Dealer
Yes
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