Audi Lehi - Service Center

Promised the repair was covered then went back on there qord and tried to over charge for a warrantied repair. qord and tried to over charge for a warrantied repair. More

Always great service and follow up from the dealership. Nice work from all of the technicians and staff. Nice work from all of the technicians and staff. More

They take care of the customer. Your car is in great care. They're attentive to making sure you have a ride to and from the dealership. It's been a no hassle experience for me. I li Your car is in great care. They're attentive to making sure you have a ride to and from the dealership. It's been a no hassle experience for me. I like the update texts and video about the car too More

There was a lot of communication with me throughout the whole process. My service advisor was awesome and the tech sent me a very descriptive video. whole process. My service advisor was awesome and the tech sent me a very descriptive video. More

I feel strongly I was dealt with dishonestly. This service was a parade of errors, which while frustrating, is not unforgivable so as long as your team takes responsibility for their errors and This service was a parade of errors, which while frustrating, is not unforgivable so as long as your team takes responsibility for their errors and apologizes professionally. This service was all about denial of errors and not accepting responsibility. I asked to speak with Simon, the manager. I left a very nice voicemail for him but he refused to return my call. Please, please I am requesting a call from an executive who can mend this issue. I am not furious, but I feel I was dealt with extremely unfairly and dishonestly. Please call me at 415-283-5544 to discuss further. Thank you, Nick More

The diagnostics fell short and my questions were not addressed. I felt multiple times that diagnostic steps should have been taken further and this last visit was a perfect example. I corrected the prob addressed. I felt multiple times that diagnostic steps should have been taken further and this last visit was a perfect example. I corrected the problem later after Audi Lehi left repair next steps as “replace engine”. Repair was a $300 part. How can trust be built with this dynamic? More

The Warranty service people at this dealership are excellent in every way. They exceed any expectations. excellent in every way. They exceed any expectations. More

It was nice working with an agent i found it very kind and helping nature. I would recommend tgus place. and helping nature. I would recommend tgus place. More