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Audi Livermore

Livermore, CA

4.7
814 Reviews
Call Dealership (925) 344-4306
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3400 Las Positas Rd

Livermore, CA

94551

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814 Reviews of Audi Livermore

September 22, 2022

Excellent customer service ! Comfortable waiting area. Uber service very efficient drop off and pick up . Highly recommend Audi Livermore More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng, Ismael Dastagirzada, Nancy Frasula
Report | Print
Oct 07, 2022 -

Audi Livermore responded

Thank you for your recommendation! We are glad to hear the Uber drop off and pick up was a convenient feature for you. We look forward to seeing you next time.

September 22, 2022

Service is good. Customer interaction is good. Service agent able to address issues. He ha knowledgeable More

by narsim10_mca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng, Josh Choy, Ismael Dastagirzada, Nancy Frasula, Nick Omar
Report | Print
Oct 07, 2022 -

Audi Livermore responded

Thank you for your feedback!

September 22, 2022

I had great service at Audi Livermore. They got my work done quickly on my car. More

by Sid.yadav3524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
Report | Print
Oct 07, 2022 -

Audi Livermore responded

Thank you for your feedback, we are glad we were able to get your service done quickly!

September 22, 2022

Nancy, our service advisor, has been excellent. We have been very pleased with the prompt and thorough service we have received. It helps to keep us happy Audi owners. More

by Trish60048
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
Report | Print
Oct 07, 2022 -

Audi Livermore responded

We love happy Audi owners! Thank you for visiting us at Audi Livermore - we look forward to serving you next time.

September 22, 2022

Will never in this lifetime buy Audi. And I will spread the word. So many issues with this xxxx car. And under 100000 miles. More

by Villalpando.Teresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Omar
Report | Print
Sep 22, 2022 -

Audi Livermore responded

I am sorry to hear about your frustration with your vehicle. At Audi Livermore, our aim is to provide a 5-star experience to each and every visitor. If you would like to discuss your concerns with me, I would welcome the opportunity to speak with you about any questions or concerns that you have. I can be reached at 925-245-4971. Thank you, Johnny Cheng, Service Manager

September 21, 2022

Ismael provided excellent customer service by communicating with me the status of my car. Additionally, he thoroughly answered any concerns/issues I had prior to leaving my car for service. More

by amachelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
Report | Print
Oct 07, 2022 -

Audi Livermore responded

Thank you for your feedback on your visit with Ismael!

September 21, 2022

Always pleased with this Service Dept. Ismael is always so pleasant and easy to work with. Thanks. More

by ellenlockwood
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
Report | Print
Oct 07, 2022 -

Audi Livermore responded

Thank you for your feedback, and for your continued business. We look forward to helping you next time!

September 17, 2022

Nick is authentic and very accommodating to our wishes! He was flexible in seeing us last minute and helped us decide based on what is best for us at present and in the future. Thanks so much, Nick! More

by anguy1610
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We are happy to hear your vehicle was handled efficiently and professionally, based on what is best for the present and the future. We look forward to seeing you again next time!

September 16, 2022

Nick was very accommodating to make sure we had a great experience! This was our first car purchase in years. More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We are happy to have helped you with your first car purchase in years, and are glad it was a great experience!

September 13, 2022

Audi Livermore has serviced all three of my Audis over the last two decades. I've stayed with them because I have found that they provide professional work done promptly. More

by MAOKEEFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng, Ismael Dastagirzada, Nancy Frasula
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on the service provided to your three Audi vehicles. We truly appreciate your loyalty over the last two decades!

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