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Audi Livermore

Livermore, CA

4.7
814 Reviews
Call Dealership (925) 344-4306
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3400 Las Positas Rd

Livermore, CA

94551

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814 Reviews of Audi Livermore

September 07, 2022

Dealership was convenient and had the car we wanted in stock. Sales people were friendly. It was a busy Saturday and we were checked on while we waited. Finance process was fast. Overall a positive experi More

by JMCB1225
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Crump, Nick Yoritate, Sayed Akbari
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with the Sales team. We are happy to hear your experience was friendly and convenient, and the busy finance process was handled efficiently. We look forward to seeing you again next time!

September 07, 2022

Prompt, courteous and got the job done. No delay in the check out process! Great More

by MLPOINDEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng, Josh Choy, Ismael Dastagirzada, Nancy Frasula, Nick Omar
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 07, 2022

Service Advisors were great and accommodating to my needs. He explained how they have system using text to communicate and to monitor the progress of the servicing. When picking up the car my initial More

by Rawbert1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula, Nick Omar
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent service visit. We are glad to hear you have had positive experiences with Nancy and Nick, and we look forward to helping you again next time!

September 07, 2022

Always very friendly and accommodating. Never feel like they are pushing extra costs on me More

by NGOMEZ.PT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 19, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with our Service department. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 07, 2022

Nancy is awesome. Super warm and responsive. I also loved the video tech review I got of my vehicle via text- super slick! More

by cccomerford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
Report | Print
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy. We're glad the video tech review was helpful to you!

September 07, 2022

Appreciate the service provided by Nick. He managed to get me a loaner while my car was serviced and that made me really happy! More

by RASHMISV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Omar
Report | Print
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nick. We are glad to hear he was able to accommodate your needs while your vehicle was in Service, and we look forward to seeing you next time!

September 07, 2022

Very professional, friendly and helpful. He answered all our maintenance questions. The service experience is very pleasant. More

by WILYZWANG
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
Report | Print
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Ismael. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 07, 2022

The car works fine between service and I’ve not hand any additional repairs needed since I’ve been going there More

by PETER.FREIMANIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula, Larry Jimenez
Report | Print
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Nancy & Larry. We appreciate the opportunity to serve you, and we look forward to seeing you again next time!

September 06, 2022

No rental cars, wouldn’t cover Uber costs. Grossly overpriced. Wont answer phone. Nice staff More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ismael Dastagirzada, Nancy Frasula
Report | Print
Sep 09, 2022 -

Audi Livermore responded

Hi Heather, thank you for choosing Audi Livermore as your Audi Service Center. I sincerely apologize for any inconveniences that we may have caused and certainly would like to improve your next visit. I tried to call, but unfortunately was unable to leave a voice message, so I texted you instead. Please call or text when you are available as I would like to speak to you in person. Thank you again for your business. --Johnny Cheng, Audi Livermore

September 06, 2022

Excellent service team and great communication. Also the team was very friendly and cordial throughout. More

by Festivescott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Choy
Report | Print
Sep 16, 2022 -

Audi Livermore responded

Thank you for your feedback on your recent visit with Josh. We love to hear your kind words about the team here, and we look forward to seeing you again next time!

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