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Audi Lubbock
Lubbock, TX
168 Reviews
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168 Reviews of Audi Lubbock
November 16, 2018
New car Great service! Everyone is always very helpful and friendly. The customer service goes beyond just purchasing the car, it extends to everything that f Great service! Everyone is always very helpful and friendly. The customer service goes beyond just purchasing the car, it extends to everything that follows. Very impressed More
by Taylor7
Employees Worked With
Adam, Nathan, Mike, Tracy Page
Helpful November 15, 2018
Loving my Q7 Everyone hates going to dealerships and the hassles of getting the best price, as I was expecting the same deal. I had two cars.. one at Audi Lubbock Everyone hates going to dealerships and the hassles of getting the best price, as I was expecting the same deal. I had two cars.. one at Audi Lubbock, the other at Carmax, both Q7. Made it very clear if I was going to have to haggle back and forth with Audi Lubbock I was leaving. Tracy came out with a price we couldn’t refuse! We bought the Q7! We wanted the deal with them, so we could build a long term relationship, with a personal dealership instead of a franchise. The only draw back as like any dealership is the lag time to buy or purchase your vehicle. Several times I wanted to leave because I got so tired of waiting. There should be no reason for it to takes hours to draw up paperwork! But on that note, if I would have been in and out I would not have met the two good men Adam and Mike who work there. Mike was the finance man, such a good soul! Adam was my punching bag, every time he showed me a feature, I punched him. We laughed all day. Audi Lubbock is a small, newly started dealership that is the perfect place to start your Audi commitment! Tracy, the GM was so nice and understanding and did us right, (unlike most car salesman!) Tammy who I initially contacted, via email, was out for training and Henry and Adam jumped in there to help us and her, as if they were getting the sell. Audi Lubbock is a small, newly started dealership that is the perfect place to start your Audi commitment! Thank you! More
by Loving my Q7
Employees Worked With
Adam O’dell, Michael, Henry, Tammy, Tracy Page
November 14, 2018
Great Service Audi Lubbock and Orlando E. had me for a vehicle service. The staff was super friendly and Orlando made sure that I got the service and loaner vehicl Audi Lubbock and Orlando E. had me for a vehicle service. The staff was super friendly and Orlando made sure that I got the service and loaner vehicle that I needed. I am very thankful for their professionalism and attention to my needs. Thank you. More
by CarguyLubbock
Employees Worked With
Orlando Estrada
November 02, 2018
Great experience. Extremely friendly and helpful Adam Richards was friendly, knowledgeable, fair and hard working. Excellent job!! We will strongly recommend him to friends who are looking to buy a n Adam Richards was friendly, knowledgeable, fair and hard working. Excellent job!! We will strongly recommend him to friends who are looking to buy a new vehicle. More
by Doug49
Employees Worked With
Tracy Page
November 01, 2018
Excellent individualized service Had a small job on my car. Great and prompt service from the dealership. Orlando Estrada, my service advisor was easy to work with. He ensured that th Had a small job on my car. Great and prompt service from the dealership. Orlando Estrada, my service advisor was easy to work with. He ensured that the work was done on time and kept me up to date about progress. Their service department is very strong. Alan Cummings in the parts department is a good resource for advice on spares and accessories. More
by Xray
Employees Worked With
Orlando Estrada
October 29, 2018
Excellent Just wanted to write in and say that the people at Audi Lubbock especially Adam Richards were absolutely fantastic in putting me in my new car. Never Just wanted to write in and say that the people at Audi Lubbock especially Adam Richards were absolutely fantastic in putting me in my new car. Never felt pressured or pushed, was an overall great experience. Great job guys!!! More
by Gle450
Employees Worked With
Adam Richards
October 19, 2018
Service oil change Orlando Estrada was excellent to work with. He was attentive and responsive to my needs. He went the extra mile and cleaned my Q7 even though it was r Orlando Estrada was excellent to work with. He was attentive and responsive to my needs. He went the extra mile and cleaned my Q7 even though it was raining at the time. More
by Glenh
Employees Worked With
Orlando Estrada, Adam Richards, Tracy Page
October 15, 2018
By far the best dealership I have ever worked with.. Adam Richards, Highly recommend this guy. He understood everything and got everything done right the first time. We live out of town and asked f Adam Richards, Highly recommend this guy. He understood everything and got everything done right the first time. We live out of town and asked for the paperwork to be overnighted, and the dealership was more than willing to do this... More
by BrandonW
Employees Worked With
Tracy Page
October 11, 2018
Maintenance I was pleased with all the Audi employees. Orlando Estrada has helped me in the past so when I go to the shop he remembered my name so that made me fe I was pleased with all the Audi employees. Orlando Estrada has helped me in the past so when I go to the shop he remembered my name so that made me feel special. He took care of me. More
by GabrielT
Employees Worked With
Orlando Estrada
October 11, 2018
Best dealership and very stylish I service my A8 and Cayenne here and I receive awesome service level. Always cleaned car when leaving dealership. Orlando took care of me every time.. I service my A8 and Cayenne here and I receive awesome service level. Always cleaned car when leaving dealership. Orlando took care of me every time... More
by TexBru
Employees Worked With
Orlando Estrada, Tracy Page
