Audi Lubbock

Q7 in a Quick Afternoon I road in a friends 2018 Q7 on a Friday afternoon. I had been thinking of buying a new vehicle for a while, but I had little idea what I really wanted I road in a friends 2018 Q7 on a Friday afternoon. I had been thinking of buying a new vehicle for a while, but I had little idea what I really wanted. Then, I saw the Q7. It was perfect. I researched it on Friday night and made an inquiry on Audi Lubbock's website. I got a response from Adam Richards that said he would be in contact the next day when they were open. WE live in Amarillo and we did not decide to go to Lubbock to test drive the Q7 until 1:30 Saturday afternoon. After texting that morning, I called Richard and told him we wanted to test drive the Q7, but we would not be there until 3:30. He said the vehicle that I had selected was available and he would have it ready for me when we arrived. My wife and I test drove it, once with a trainee and then with Adam Richards. Adam gave us the real test drive and sold us on all the technology in addition to the quality and ride. We made the decision to buy about 5:30. Adam went to work to get the vehicle detailed and gather the accessories up for us. Kudos to Ronnie (Ricky) the sales manager. He worked with me on the "deal" and the financing to make it all happen in a short period of time. They stayed late to get all the paperwork done. Certainly, they stayed later than closing to make sure we understood the car and that all was perfect before we left. I would certainly recommend Adam to anyone wanting a deal with no games. More

Comfortable and Friendly The service team explained the issues involved with my new Audi Q5 honestly in a way I could understand. Everyone involved made the experience comfor The service team explained the issues involved with my new Audi Q5 honestly in a way I could understand. Everyone involved made the experience comfortable and easy. More

outstanding service and attention to detail From the minute I walked into the dealership, Adam treated me well and made buying a car fun. He was sensitive to our needs, didn't push and answered From the minute I walked into the dealership, Adam treated me well and made buying a car fun. He was sensitive to our needs, didn't push and answered our many questions very quickly regardless of time of day. He was interested in us not just in selling a car!! More

Excellent service! The new Audi dealership in Lubbock Texas impresses with it’s immaculent, modern showroom. Tyler Kane, the salesman who assisted me, was exceptional i The new Audi dealership in Lubbock Texas impresses with it’s immaculent, modern showroom. Tyler Kane, the salesman who assisted me, was exceptional in his knowledge of the product. He made the process enjoyable and easy. More

Wheel/Tire Mounting/Service Audi A4 Rencently purchased vehicle, requested new wheels to be mounted and multi-point inspection and other various parts. Experience started with Alan Cummi Rencently purchased vehicle, requested new wheels to be mounted and multi-point inspection and other various parts. Experience started with Alan Cummins from parts, who was great, he quickly found all parts needed and gave recommendations and suggestions to save money. He was honest and looked out for my best interest. Parts came in really fast and they followed up quickly with setting up an appointment, they got me an appointment exactly when I needed it. Orlando Estrada and Peter Fegan of service setup me with all needed services. The service department’s customer service was awesome, they explained all of the services and preformed all the services without issue and did it in a timely manner. Audi of Lubbock has gained a lifetime customer as long as they keep that level of customer service. They are second to none. Very impressed and look forward to servicing my vehicle with them exclusively. More

Pleasant Purchasing experience I am absolutely a fan of Audi Lubbock after my visit yesterday. The sales staff was incredibly warm, friendly and not in the least pushy. Henry Gonzal I am absolutely a fan of Audi Lubbock after my visit yesterday. The sales staff was incredibly warm, friendly and not in the least pushy. Henry Gonzales was a joy to work with - so helpful and personable, never pressured the sale and offered great advice. Mike Tijerina was also wonderful to work with in doing all the nitty-gritty paperwork. I can honestly say, I've never had such a pleasant experience buying a car before. And for you ladies - they are not in the least patronizing and treat you as if you have a brain! More