Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Lubbock
Lubbock, TX
169 Reviews
Filter Reviews by Keyword
By Type
169 Reviews of Audi Lubbock
July 04, 2018
Exceptional knowledge I went in to look at an Audi R8 to add to my car collection, and met Adam Richards. The man very versed on all the specs and options the car possessed I went in to look at an Audi R8 to add to my car collection, and met Adam Richards. The man very versed on all the specs and options the car possessed. I told him that I wanted some time to think it over and he never pushed to close he sale. I will be back to buy from him in the future wether I buy the R8 or not. More
by TCat17
Employees Worked With
Adam Richards
June 26, 2018
Q7 in a Quick Afternoon I road in a friends 2018 Q7 on a Friday afternoon. I had been thinking of buying a new vehicle for a while, but I had little idea what I really wanted I road in a friends 2018 Q7 on a Friday afternoon. I had been thinking of buying a new vehicle for a while, but I had little idea what I really wanted. Then, I saw the Q7. It was perfect. I researched it on Friday night and made an inquiry on Audi Lubbock's website. I got a response from Adam Richards that said he would be in contact the next day when they were open. WE live in Amarillo and we did not decide to go to Lubbock to test drive the Q7 until 1:30 Saturday afternoon. After texting that morning, I called Richard and told him we wanted to test drive the Q7, but we would not be there until 3:30. He said the vehicle that I had selected was available and he would have it ready for me when we arrived. My wife and I test drove it, once with a trainee and then with Adam Richards. Adam gave us the real test drive and sold us on all the technology in addition to the quality and ride. We made the decision to buy about 5:30. Adam went to work to get the vehicle detailed and gather the accessories up for us. Kudos to Ronnie (Ricky) the sales manager. He worked with me on the "deal" and the financing to make it all happen in a short period of time. They stayed late to get all the paperwork done. Certainly, they stayed later than closing to make sure we understood the car and that all was perfect before we left. I would certainly recommend Adam to anyone wanting a deal with no games. More
by Q7Owner
Employees Worked With
Adam Richards, Ronnie or Ricky, Tyler Cane
June 20, 2018
Comfortable and Friendly The service team explained the issues involved with my new Audi Q5 honestly in a way I could understand. Everyone involved made the experience comfor The service team explained the issues involved with my new Audi Q5 honestly in a way I could understand. Everyone involved made the experience comfortable and easy. More
by Pammie
Employees Worked With
Steve Mikala, Orlando Garcia
June 15, 2018
Amazing service Steve and Orlando were great!! Called Steve about some concerns with my A3 and he took care of things right away and Orlando kept me up dated on the s Steve and Orlando were great!! Called Steve about some concerns with my A3 and he took care of things right away and Orlando kept me up dated on the status of my car every step of the way!!! I will definitely recommend Audi of Lubbocks service department to anyone!! They were fast and friendly!!! Thank you Steve and Orlando!! More
by SarahNicole
Employees Worked With
Tracy Page
June 14, 2018
outstanding service and attention to detail From the minute I walked into the dealership, Adam treated me well and made buying a car fun. He was sensitive to our needs, didn't push and answered From the minute I walked into the dealership, Adam treated me well and made buying a car fun. He was sensitive to our needs, didn't push and answered our many questions very quickly regardless of time of day. He was interested in us not just in selling a car!! More
by SQ5FUN
Employees Worked With
Adam Richards, Tracy Page
June 13, 2018
Excellent service! The new Audi dealership in Lubbock Texas impresses with it’s immaculent, modern showroom. Tyler Kane, the salesman who assisted me, was exceptional i The new Audi dealership in Lubbock Texas impresses with it’s immaculent, modern showroom. Tyler Kane, the salesman who assisted me, was exceptional in his knowledge of the product. He made the process enjoyable and easy. More
by Pammie
Employees Worked With
Mike - the finance, lots of paperwork man, was efficient and very personable!
June 04, 2018
Great experience Easy to work with, great environment, cooperative staff, Adam Richards was great to work with. I recommend to others and will use this team ans dealer Easy to work with, great environment, cooperative staff, Adam Richards was great to work with. I recommend to others and will use this team ans dealership again. More
by becks2
Employees Worked With
Adam Richards, Steve Mikula, Ronnie.
May 27, 2018
Wonderful experience for this female car buyer. After being soured by my experiences at the local Mercedes-Benz and Lincoln dealerships, I decided to take the trip to Lubbock to test drive my dream After being soured by my experiences at the local Mercedes-Benz and Lincoln dealerships, I decided to take the trip to Lubbock to test drive my dream car, a Q5. After entering the showroom, I was promptly greeted by Adam Richards and asked how he could be of assistance. I told him what I was looking for and he got the keys to a loaded Q5. When we hit the road, I told him I wanted to experience some of the rougher roads so I could judge the handing and the ride. He gladly directed me to the type of roads I was looking for, all the while explaining different features of vehicle. Once we were back at the showroom I told him what color I was looking for along with a settled for color which would be easier to find. They didn’t either on the lot but promised to locate one for me. While I was test driving, my trade in was looked over and they offered me much more than the local dealers. Within two days they located my first choice color, with the features I wanted and it was delivered not long after. Over all, my car buying experience at Audi Lubbock was one of the best I’ve ever had. Adam Richards treated me as a car buyer, and not just someone’s wife. More
by SuBou
Employees Worked With
Adam Richards, Tracy Page
May 27, 2018
Wheel/Tire Mounting/Service Audi A4 Rencently purchased vehicle, requested new wheels to be mounted and multi-point inspection and other various parts. Experience started with Alan Cummi Rencently purchased vehicle, requested new wheels to be mounted and multi-point inspection and other various parts. Experience started with Alan Cummins from parts, who was great, he quickly found all parts needed and gave recommendations and suggestions to save money. He was honest and looked out for my best interest. Parts came in really fast and they followed up quickly with setting up an appointment, they got me an appointment exactly when I needed it. Orlando Estrada and Peter Fegan of service setup me with all needed services. The service department’s customer service was awesome, they explained all of the services and preformed all the services without issue and did it in a timely manner. Audi of Lubbock has gained a lifetime customer as long as they keep that level of customer service. They are second to none. Very impressed and look forward to servicing my vehicle with them exclusively. More
by Petermortiz
Employees Worked With
Peter Fagan, Orlando Estrada, Alan Cummins
May 25, 2018
Good dealership and excellent service department. A dealership is only as good as its service department. Audi Lubbock has an excellent knowledgeable service department. Steve Mikula and Orlando were A dealership is only as good as its service department. Audi Lubbock has an excellent knowledgeable service department. Steve Mikula and Orlando were very helpful in fixing a small glitch in my car. Very professional group. More
by Tron143
Employees Worked With
Steve Mikuka, Orlando , Tracy Page
