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Audi Lubbock
Lubbock, TX
168 Reviews
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168 Reviews of Audi Lubbock
May 23, 2018
First service The service was great, friendly staff, very helpful and extremely courteous. My only problem is that I was charged for a tire rotation. I understood t The service was great, friendly staff, very helpful and extremely courteous. My only problem is that I was charged for a tire rotation. I understood that first service was no charge so why did I have to pay $80 for a tire rotation, that didn’t make sense to me it should have been included. I don’t believe I should of had to pay for anything on first complimentary service, last Audi I had with service in Ft worth, I didn’t pay for anything! More
by CynthiaMe
Employees Worked With
Unknown
Helpful May 22, 2018
Fast and Easy Service I was really pleased how quickly they were able to sell me the car, finish all my paperwork and get me out in my new car. They all we’re very friendly I was really pleased how quickly they were able to sell me the car, finish all my paperwork and get me out in my new car. They all we’re very friendly and answered any questions I had effectively. I would definitely recommend Anderson Audi! More
by kays_newaudi2018
Employees Worked With
Adam Richards , Tracy Page
April 26, 2018
I had an amazing experience with Audi :Lubbock! I had an absolutely easy and wonderful Audi service experience with Orlando Estrada! I have owned Audi for years and the service I received here was b I had an absolutely easy and wonderful Audi service experience with Orlando Estrada! I have owned Audi for years and the service I received here was better than the service I have received in the Dallas AND San Antonio areas! I live about 2 hours away and from the initial call to Audi to the actual service, they were very accommodating and helped me schedule my service to fit our needs. I will most definitely come back!!! More
by Dr. T Canter
Employees Worked With
Orlando Estrada, Steve
April 14, 2018
First Rate Service Tyler Kane helped us discover the Audi Q7. After showing us the incredible power and futuristic technology of the Q7, Tyler sent us specifications and Tyler Kane helped us discover the Audi Q7. After showing us the incredible power and futuristic technology of the Q7, Tyler sent us specifications and facts in an unintrusive matter. We could not be more pleased with the customer service we received from Audi Lubbock. More
by BernaHeart
Employees Worked With
Tyler Kane
April 05, 2018
Amazing Customer Service Adam, Ronnie, & Mike we’re beyond helpful, courteous, knowledgeable, and extremely patient! I am more than satisfied with my purchase. I Highly Recomm Adam, Ronnie, & Mike we’re beyond helpful, courteous, knowledgeable, and extremely patient! I am more than satisfied with my purchase. I Highly Recommend—fair pricing! More
by Ebonynoire
Employees Worked With
Adam Richards
March 07, 2018
Great experience Bought my Q5 here from Adam Richards, he is awesome! The service department is also really great, this dealership goes above and beyond in customer s Bought my Q5 here from Adam Richards, he is awesome! The service department is also really great, this dealership goes above and beyond in customer service. More
by LoveMyAudi
Employees Worked With
Adam Richards, Steve Mikula, Orlando Estrada
February 28, 2018
Service Department is Second to None My new 2018 Audi SQ5 had a Sport Differential Malfunction error and I live 175 miles from the dealership. They worked with me on convenient schedules My new 2018 Audi SQ5 had a Sport Differential Malfunction error and I live 175 miles from the dealership. They worked with me on convenient schedules and then when the differential pump did not resolve the issue, they allowed me to drive a loaner so I would not be inconvenienced. After Audi TAC support detailed the potential issue with the pump, the service team corrected the issue. I am happy to have my car back. The experience with the service department at Alderson Audi was the best I have received with any dealership. They truly met my needs and ensured that they would take care of me while my new car was under their care. THANK YOU!! More
by TomHollis
Employees Worked With
Stece Mikula and Orlando Estrada
February 24, 2018
Q7 Purchase The Audi representative that assisted me in the purchase of my Q7 was Tracy Page. He was extremely helpful and did everything and more that he promise The Audi representative that assisted me in the purchase of my Q7 was Tracy Page. He was extremely helpful and did everything and more that he promised. I would recommend him to everyone. The representative that delivered the Q7 and helped me with setting up the tech features was Nathan Carroll. Nathan has continued to give me support by answering questions and giving me advice. Audi Lubbock has a great team in these two gentlemen. More
by HappyOwnerQ7
Employees Worked With
Nathan Carroll, Tracy Page
February 22, 2018
Great Service Had my Q3 serviced at Audi Lubbock. Was given a loaner and it was done earlier than expected. Orlando was quick and Steve the Manager was helpful as a Had my Q3 serviced at Audi Lubbock. Was given a loaner and it was done earlier than expected. Orlando was quick and Steve the Manager was helpful as always. Would recommend this dealership and am looking forward to buying an Audi from them soon. More
by darrynick08
Employees Worked With
Steve Mikula
February 15, 2018
Transmission noise I was pleased with their service. My car was repaired and ready within 1 day. The bonus was its still under warranty. I also bought some touch up pain I was pleased with their service. My car was repaired and ready within 1 day. The bonus was its still under warranty. I also bought some touch up paint. My only complaint was that I was given a car loaner and had to put gas in it for what i used. This was the 1st time that I had to do this and I've been to alot of different dealerships in the past yrs. More
by GabrielT
Employees Worked With
Orlando Estrada
