Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Lubbock
Lubbock, TX
168 Reviews
Filter Reviews by Keyword
By Type
168 Reviews of Audi Lubbock
December 31, 2017
Awesome buying experience My shopping experience with Adam Richards and Tracy Page was one of the best I've had in my many years of buying vehicles. Every employee was extreme My shopping experience with Adam Richards and Tracy Page was one of the best I've had in my many years of buying vehicles. Every employee was extremely friendly and helpful. I highly recommend Audi Lubbock to anyone interested in purchasing an Audi. More
by hutto
Employees Worked With
Nathan, Tracy Page
Helpful December 14, 2017
the best this is the best dealership experience that I have ever had, and I probably have bought 200 cars. not only are the employees at Alderson‘s brigh this is the best dealership experience that I have ever had, and I probably have bought 200 cars. not only are the employees at Alderson‘s bright and enthusiastic, but they really, truly care. Nathan Carroll, the young man who helped me, could not have been more thoughtful. Nathan is a bright but humble young man who bent over backwards to see that I was satisfied More
by dee
Employees Worked With
Nathan Carroll, Richard Adams, Garrett Reitz, Tracy Page
November 22, 2017
Audi Dealership Lubbock, TX Adam Richards was our sales person. He is so much fun to deal with. There was no pressure in buying. He told us what we needed to know to purchase the Adam Richards was our sales person. He is so much fun to deal with. There was no pressure in buying. He told us what we needed to know to purchase the AudiQ5. The atmosphere in the dealership was very friendly. It was by far the best experience I have ever had buying a car. I would definitely go back. I have never been treated that well from any other dealership. More
by Rhonda57
Employees Worked With
Nathan, Tracy Page
November 20, 2017
Great experience! Tyler Kane was an awesome sales rep who worked hard to find us the perfect car! Alderson has a reputation for great customer service, and this experie Tyler Kane was an awesome sales rep who worked hard to find us the perfect car! Alderson has a reputation for great customer service, and this experience didn't disappoint. Everything was excellent from start to finish. More
by KimT
Employees Worked With
Tyler Kane, Tracy Page
November 17, 2017
New dealership Brought my Audi Q5 in for 45,000 mile maintenance. Ended up getting new tires, also. Tire prices beat non Audi quotes I had obtained. Very glad to Brought my Audi Q5 in for 45,000 mile maintenance. Ended up getting new tires, also. Tire prices beat non Audi quotes I had obtained. Very glad to have an Audi dealership in West Texas now. Becky Clark will do everything possible to make your time at the dealership relaxing and productive More
by Shankob
Employees Worked With
Becky Clark, Tracy Page
November 15, 2017
Bought used Audi I was surprised how accommodating the sales department was in trading a used car for a used Audi. The price was spectacular and they made it economica I was surprised how accommodating the sales department was in trading a used car for a used Audi. The price was spectacular and they made it economically possible. I thank them very much! Brennen Phipps the salesman was very quick to respond to my emails and phone calls. The dealership is new and the most beautiful showroom I have ever seen. I love this dealership and highly recommend Brennen More
by eileendee
Employees Worked With
Brennen Phipps
November 15, 2017
From start to finish, service dept. was superb! Working with Becky Clark in making arrangements to have my Q5 in for factory required recalls has been easy and uncomplicated. I didn't have to reques Working with Becky Clark in making arrangements to have my Q5 in for factory required recalls has been easy and uncomplicated. I didn't have to request a thing or be inconvenienced in the least. A shuttle or a loaner car was at my disposal depending in what I wanted. Their attitude at the dealership truly is all about whatever the customer wants and whatever it takes to make the experience smooth. Becky is a breath of fresh air and I appreciate how accommodating and informative she was! More
by bkc427
Employees Worked With
Becky Clark
October 29, 2017
Awesome experience buying my new Q5 From the time I walked thru the door to take a test drive until I drove off in my new Q5, I was so impressed with the friendliness and professionalism From the time I walked thru the door to take a test drive until I drove off in my new Q5, I was so impressed with the friendliness and professionalism of the Audi Lubbock staff! I felt like I was their only customer. They took the time to explain every step of the purchase and to teach me how to enjoy my new vehicle! More
by Debbie
Employees Worked With
Adam Richards, Steve Mikula, Garrett Rietz , Nathan Carrol, Tracy Page
October 19, 2017
service writer Becky Clark Service writer, Becky Clark, is the most committed service person I have ever experienced. She was most helpful and responsive to my needs and asked Service writer, Becky Clark, is the most committed service person I have ever experienced. She was most helpful and responsive to my needs and asked all of the appropriate questions to solve my problem, with enthusiasm and positive attitude. I have nothing but GREAT accolades for the service department of Lubbock Audi. More
by JohnO
Employees Worked With
Becky clark
October 15, 2017
New car purchase I just purchased a new Audi A8 from Audi Lubbock and was very pleased with every part of the purchase. This is my 5th Audi to buy over the last 10 ye I just purchased a new Audi A8 from Audi Lubbock and was very pleased with every part of the purchase. This is my 5th Audi to buy over the last 10 years. up until now the nearest dealer was over 5 hours away, I was so happy to see Audi Lubbock opened last month. I actually went in to have my 2012 A6 serviced and while waiting on my car, I got to visiting with Christian Vasquez (salesperson). Not being pushy, he showed me several of the new features on the A6 and A8. I ended up test drive the new A8 and really liked the way it drove. As it was getting late and I had a 1 1/2 hour drive home, I asked him to work me up some prices with my car as a trade in. The next morning the Sales Manager, Tracy Page had contacted me and sent me a work sheet on a new A8. Tracy was easy to deal with and got to the bottom line quickly. He gave me a very good price on my trade in and a great deal on the new A8. I called later that afternoon and committed to the purchase. I drove down the following morning and was in and out within about an hour. Christian Vasquez met me by opening up the showroom door with my new car ready to go! He had everything ready (paperwork). Everyone involved was very professional, knowledgeable, and accommodating. I am so happy to finally have an Audi dealer in West Texas and very pleased Audi Lubbock upholds the Audi tradition of Professionalism and Service. PS: The Service Dept was great as well, Becky got my wife's Q7 and my A6 in and out in a timely manner. Steve the service Manager followed up with a phone call the following morning. Great Dealership and I high recommend Audi Lubbock if you have or are considering an Audi. More
by Ronnie E Williams
Employees Worked With
Christian Vasquez, Tracy Page
