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Audi Lubbock

Lubbock, TX

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168 Reviews

1949 W Loop 289

Lubbock, TX

79403

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168 Reviews of Audi Lubbock

June 24, 2019

Always take care of me! Each time I’ve been to the Lubbock Audi they go above and beyond to take care of me and my car. Each staff member is very knowledgeable about the deal More

by Morg742
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
Jun 25, 2019 -

Audi Lubbock responded

Thank you so much for your excellent review! We are so delighted that you consistently find your experiences working with us to be so pleasant! It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future.

June 22, 2019

Wonderful Car Buying Experience! Buying a new Audi through the Lubbock Audi dealership was fantastic. Our salesman, Adam Richards, was courteous, friendly, professional and went out More

by mw047715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy Page
Jun 24, 2019 -

Audi Lubbock responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

June 11, 2019

Always great friendly service Once again Audi Lubbock amazes me. They are always so friendly and helpful. They truly go above and beyond for their customers. I have yet to find any More

by EricB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando
Jun 13, 2019 -

Audi Lubbock responded

Eric, we are thrilled to hear of your satisfaction with our team here. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

June 07, 2019

Great service! Orlando Estrada and his crew are awesome! They were prompt and professional when installing a damaged bumper for my Audi A3. I highly recommend Audi More

by Geoff R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
Jun 12, 2019 -

Audi Lubbock responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

May 31, 2019

Excellent Orlando Estrada went above our expectations to ensure our vehicle was well taken care of. We originally went in for the 40k mile recommended maintenan More

by Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
Jun 04, 2019 -

Audi Lubbock responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Orlando was so positive. We look forward to seeing you again when it is time for your next service.

May 18, 2019

Great job in service department Orlando always does a great job taking care of your service needs. Everyone at the dealership is great at their job. I highly recommend this dealershi More

by Turkey1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada, Bianca Chavez, Henry Gonzales, Alan Cummins, Tracy Page
May 21, 2019 -

Audi Lubbock responded

Thank you for your time and feedback. We are so happy to hear that your service experience with Orlando was better than you expected! Please let us know if you have any other issues. We would be happy to help!

May 12, 2019

Audi Q8 purchase Adam Richards at Audi Lubbock was great and easy to work with. They agreed to a fair price and worked hard to get my vehicle from another dealer. More

by St5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Richards
May 13, 2019 -

Audi Lubbock responded

Thank you for providing us with a review of your experience. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

April 30, 2019

Annual service appointment I took my Audi in for annual service. Orlando Estrada met me at the door as I pulled into the service area. He was friendly and professional. I waited More

by Kristy4007
Customer Service
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
May 07, 2019 -

Audi Lubbock responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your Audi and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!

April 16, 2019

Auto Repairs We left our car while we went on a weekend getaway and it was fixed and delivered to our house by the time we got back. Their service was excellent a More

by The Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Estrada
Apr 23, 2019 -

Audi Lubbock responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

March 21, 2019

Very Pleased and happy I was very impressed here. I never seen how time was taken to care and work with you and explain in detail. Thanks so much More

by Jessie1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Richards, Tracy Page
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