
Audi Lynbrook
Lynbrook, NY
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1,270 Reviews of Audi Lynbrook
Absolutely the worst service experience ever, I have brought my vehicle Q7 in for service back in August 2021 & received it back in December 2021 only to hear the same noise and problem I reported. When brought my vehicle Q7 in for service back in August 2021 & received it back in December 2021 only to hear the same noise and problem I reported. When you reach out to this dealership to make a complaint or address a concern, there’s always someone to say “someone will call you back” managers and directors are never available. Fast forward to 2022, I brought my vehicle back this year back in March, they claimed they have worked on it and it’s ready to go, I went in, test drove the vehicle and yet the same noise, so now it was something they could no longer deny. I recently got a call from one of the service reps saying my vehicle is ready to go, problem solved, I asked if he was sure & he responded yeah, they just needed to grease some joints on the vehicle. I wanted an email confirmation which I never received until today the loaner rep (Lily) call and left a sarcastic msg about return the vehicle or I will be charged, very very unprofessional, no concern about my vehicle and how many times I’ve been there and gotten the round around about the crappy service I received. They are not representing this Audi brand and service with high dignity and respect. Audi should seriously look into this dealership. It’s a disgrace!!! More
Thank you Sofia and Sandra for helping me purchase my 2015 Audi A8L. The process was smooth and easy and i would come again. I definitively recommend Audi Lynbrook. 2015 Audi A8L. The process was smooth and easy and i would come again. I definitively recommend Audi Lynbrook. More
My salesman Gustavo Moreno was great from the get go. As an out of state buyer, working via phone and email can be frustrating. I had no issues, and was even picked up at the airport to avoid a taxi/Uber As an out of state buyer, working via phone and email can be frustrating. I had no issues, and was even picked up at the airport to avoid a taxi/Uber. Both Gustavo and Sandra made this purchase as painless as possible. More
Sofia Diana was very professional and zeroed in on the special criteria that I needed to purchase my new Audi. After months of waiting for the right car from the manufacturers, once the car arrived at Aud special criteria that I needed to purchase my new Audi. After months of waiting for the right car from the manufacturers, once the car arrived at Audi Lynbrook, she immediately notified me. I visited the showroom for another test drive, got all the information needed from her to make my decision and purchase the car. I hope when the car needs servicing I will be happy with the dealership's service department. I am a happy purchaser and glad to be an Audi owner once again. More