Audi Lynbrook

Bait and switch This place is a bait and switch scam. Went to look at a manual a5, made the appointment 2 days ago. Turns out the had "just sold the car" right before This place is a bait and switch scam. Went to look at a manual a5, made the appointment 2 days ago. Turns out the had "just sold the car" right before I get there. Wasted my time. Say there for 30 waiting for someone to help me. Horrible place. All the good reviews are fake ones, do not go here. More

Beyond the best service experiance I entered the dealershiop early on a sat morning and was greeted by Mr Paul Hoffmann, his smile alone put me at ease. He asked what service i was hav I entered the dealershiop early on a sat morning and was greeted by Mr Paul Hoffmann, his smile alone put me at ease. He asked what service i was having done and I gave hi a list of issues. He was strait forward right there on there spot and told me there would be a long wait, which I appreciated so I had my husband come pick me up. He asked me if it was ok if he contacts me on mon, which he did. At that point he went over the issues with my car. He was so honest by telling me certain things could wait but the important things should be fixed if I planned on keeping the car. I was working with a budget and told hi what that was. He asked if he could get back to me and see if all the work could be done within my budget. To my surprise, within 1 hour, he called back a and was able to do all the work for under my budget. On a diff note, him and I laughed, and it was just a joy to speek with him. I read all the other reviews and its all true about Paul, this is an honest man, and I woulnt suggest going to anyone else but him. I not sure if I should say this but he said if I didnt do the work that i should buy a new car, not pressing audi, just that it was unsafe to drive. He then put me into a loaner vehicle after a day or so, and once the car was fixed and picked up, he went over all that was done. I have bought and serviced cars for over 50 years, not once have I ever had such a great experience!!! for all management this man is a huge asset to you company and should be recognized for treating all his cust, as I read on here, with integrity, honesty, and respect. I was a police officer for many years so can read BS from a mile away.... Thank you Paul and audi lynbrook. I will never service anywhere else!!!! More

Paul Hoffmann is the go to person! I came in for a second time with the same problem within a span of two weeks and was really aggravated. On my second visit, having never met Paul, he I came in for a second time with the same problem within a span of two weeks and was really aggravated. On my second visit, having never met Paul, he saw my frustration and stepped right in. He was polite, direct and efficient. Provided me a ride home with a service coordinator and had my car fixed within three hours so that I could be able to pickup my kids at carpool time. What could have been a real stressful situation- he handled with ease. Honestly- saved the day. Thanks!! More

Paul Hoffman is terrific I have been coming here for the past year for a couple of minor issues as well as a routine checkup. I always deal with Service Consultant Paul Hoffma I have been coming here for the past year for a couple of minor issues as well as a routine checkup. I always deal with Service Consultant Paul Hoffman. He is knowledgeable and extremely helpful. He explains what needs to be done on my car and accommodates my schedule. Each time I have an appointment, Paul always checks for recalls to keep my car in great shape. It is a pleasure dealing with him. More

Paul Hoffman is the man Stopped in the service center for my first time as an out of state Audi owner. Paul was extremely helpful and knowledgeable about all facets of the is Stopped in the service center for my first time as an out of state Audi owner. Paul was extremely helpful and knowledgeable about all facets of the issues I was having. I would 100% reccomend that if you use Audi Lynbrook ask for Paul. Won't go wrong. More

Amazing Service I always come to Audi for my car to be serviced and i came this time because my car was smoking immediately I was help from Mr. Paul Hoffman and he I always come to Audi for my car to be serviced and i came this time because my car was smoking immediately I was help from Mr. Paul Hoffman and he placed me inside a Audi certified loaner car and the work on my car began. He called an updated me about the addition work that needed to be done on my car and confirmed if i was okay with that work to be done. He always answered my phone calls in a timely manor. He was polite and respectful of the fact that I work and have children. He made sure my car was pull with oil, clean, and safe for my family. I would not go no where else but to Mr. PAUL HOFFMAN. More

Paul Hoffman prevented my Birthday from being ruined by taking time out of his day and I'm not even his customer! Thank you Paul and Audi Lynbrook for finding me prevented my Birthday from being ruined by taking time out of his day and I'm not even his customer! Thank you Paul and Audi Lynbrook for finding me a loaner when nobody else could! Excellent service and customer appreciation! More

Paul Hoffmann makes it a pleasure to have your car serviced! Paul makes it a pleasure to have my car serviced. He's always ready to accommidate and work with me on my schedule for appointments. He is very know Paul makes it a pleasure to have my car serviced. He's always ready to accommidate and work with me on my schedule for appointments. He is very knowledgeble about the car and it's servicing needs and especially the time required for the servicing so that I can either adjust my schedule or ask for a loaner. Paul is a great asset to Audi's professional image and the Lynbrook dealership! More

Excellent Experience We purchased a 2011 A5 Coupe for our son. He originally wanted a different make and model but when we couldn't find the right one for him, we asked h We purchased a 2011 A5 Coupe for our son. He originally wanted a different make and model but when we couldn't find the right one for him, we asked him to consider other cars. When we took him to Audi Lynbrook, we were approached by Mike Molite and he showed our son the car that we would end up purchasing for him. Mike was very helpful, patient, attentive, friendly, knowledgeable and professional. Our son loves his car and we are very happy that we got him a very safe car to drive. Everyone we encountered at the dealership was great. We would highly recommend this dealership if you are in the market for an Audi. More

Super sweet Gal Jennifer I love working with Jennifer she is a super sweet person and very helpful, also she always make sure my car is taking good care of I love working with Jennifer she is a super sweet person and very helpful, also she always make sure my car is taking good care of More