Audi Lynbrook
Lynbrook, NY
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1,230 Reviews of Audi Lynbrook
Great experience! Andi made my first audi purchase a great experience! He took the time to explain all available options and worked with me to negotiate a great price, Andi made my first audi purchase a great experience! He took the time to explain all available options and worked with me to negotiate a great price, would highly reccomend! More
GREAT DEALERSHIP I was looking to trade in my 2013 Audi S5 early on a lease. I wanted a 2014 Audi RS5. This dealership made it happen. Really friendly, worked with me I was looking to trade in my 2013 Audi S5 early on a lease. I wanted a 2014 Audi RS5. This dealership made it happen. Really friendly, worked with me on the price(which by the way was incredible), explained to me all the features in the car and showed me even how to use the ones i didn't understand. They were all really friendly, I'm sorry i know I'm leaving a few names out. They were all great. From salesman, to sales manager, to finance manager and the tech guy who helped me navigate the inner workings of the car. I could not be happier. They made it easy to make another commitment to an Audi product. I would recommend this dealer to anybody looking to drive an Audi. Thank you . Jimmy More
MILAGE SERVICE IHAVE HAD ISSUES WITH THIS SERVICE DEPARTMENT FROM THE ONSET. I HAVE BEEN FRUSTRATED, AND TOTALLY DISSSATISFIED WITH THE RESPONSE AND SERVICE FROM TH IHAVE HAD ISSUES WITH THIS SERVICE DEPARTMENT FROM THE ONSET. I HAVE BEEN FRUSTRATED, AND TOTALLY DISSSATISFIED WITH THE RESPONSE AND SERVICE FROM THIS DEALERSHIP. THE LATEST ISSUE WAS, I MADE AN APPOINTMENT FOR SERVICE (AGAIN) AND WAS TOLD THAT THERE WOULD BE NO LOANER CAR AVAILABLE FOR AT LEAST 10 DAYS...THIS WAS NOT ACCEPTABLE!!! I NEEDED THE SERVICE, AND MADE THE APPOINTMENT. I WAS TOLD THAT THE CAR WOULD BE READY IN 1 AND 1/2 HOURS AND THAT THE CAR WOULD BE DELIVERED TO US. i NEVER RECEIVED A CALL TO LET ME KNOW THAT THE CAR WAS READY AND AT 4:45 (CAR WAS BROUGHT IN AT 11:00) I CALLED AND THEY WERE FLUSTERED, HAD NO ANSWER BUT FINALLY SAID THEY WOULD GET BACK TO ME IN 20 MINUTES...AGAIN, I WAITED..no call BACK. i CALLED ONCE MORE AND WAS TOLD THAT "SHE THOUGHT THE CAR WAS ON IT'S WAY"! I ASKED TO SPEAK TO THE SHOWROOMMANAGER AND WAS TOLD HE WAS ON ANOTHER CALL AND COULDN'T SPEAK TO ME...THEN I CALLED AND ASKED TO SPEAK TO MY SALESMAN, HE GOT ON IMMEDIATELY ...WAS APOLOGETIC BUT HIS HANDS WERE TIED SINCE IT WAS A SERVICE RELATED ISSUE.AT APPROXIMATELY 5:40 THE CAR WAS ON IT'S WAY..i FINISHED MY WORK DAY AT 5:00 AND HAD TO NOW WAIT AROUND FOR THIS VEHICLE..i WOULD HAVE EXPECTED A PHONE CALL THE FOLLOWING DAY APOLOGIZING FOR THE AWFUL SERVICE AND INCONVENIENCE...BILL WAS PAID IN FULL ALTHOUGH AT THIS POINT IT SHOULD HAVE BEEN COMPED!! WHAT POOR SERVICE AND AN UNINFORMED, RUDE SERVICE STAFF! THIS POOR SERVICE SPEAKS VOLUMES FOR AUDI !!! More
No Problems I have always had a positive experience at Lynbrook Audi. Barry Cohen was great during my recent lease of an 2014 A6. He took care of everything. He I have always had a positive experience at Lynbrook Audi. Barry Cohen was great during my recent lease of an 2014 A6. He took care of everything. He dealt with all my questions and concerns in a professional manner. I would have no hesitation about recommending Lynbrook Audi. Thanks. More
Happy Customer I was very pleased with my experience here. Josh went out of his way to make sure I was pleased with my car buying experience. I was very pleased with my experience here. Josh went out of his way to make sure I was pleased with my car buying experience. More
Service made easy I had a problem with my ABS system where indicator warning light was on dashboard. The staff and mechanics at Audi Service Center Lynbrook were great I had a problem with my ABS system where indicator warning light was on dashboard. The staff and mechanics at Audi Service Center Lynbrook were great. They were very friendly and the mechanic took time to explain what the problem was and how he had fixed it. GREAT SERVICE More
Sales Purchased a 2014 Q7 at this dealership. Jennifer was very helpful and pleasant to work with. She helped me get a great deal. I would recommend this Purchased a 2014 Q7 at this dealership. Jennifer was very helpful and pleasant to work with. She helped me get a great deal. I would recommend this dealership to a friend. Will go back in the future. More
Perfect First service experience at Lynbrook was a charm. My consultant was very experienced and detail oriented, answering all my questions and concerns. I w First service experience at Lynbrook was a charm. My consultant was very experienced and detail oriented, answering all my questions and concerns. I was in and out in 90 mins as promised. A nice breakfast spread was put out. I have owned an Audi in the past as I love the vehicle. Due to the service at the previous dealership I chose to change and am totally satisfied with my decision. Thanks More
Excellent service for AUDI My experience with AUDI Lynbrook's service center has been great and the attention to details that my service consultant Christina Hellemeyer provided My experience with AUDI Lynbrook's service center has been great and the attention to details that my service consultant Christina Hellemeyer provided has been superb. She always kept me informed on the progress and made sure that any service that was required was performed. I would highly recommend AUDI of Lynbrook. More
Great Service! Was very pleased with the service and maintenance work. Was updated accordingly on car status when I dropped it off. Got back car running well and s Was very pleased with the service and maintenance work. Was updated accordingly on car status when I dropped it off. Got back car running well and smooth. Thanks! More