Audi Marietta - Service Center

The customer service was very good. I was acknowledged as soon as I walked in. I was acknowledged as soon as I walked in. More

I am a first time Audi buyer. I bought my Audi and came to Jim Ellis so Anna could teach me all about my 2020 Q5. She guided me through all the features, inside and out. Anna taug I bought my Audi and came to Jim Ellis so Anna could teach me all about my 2020 Q5. She guided me through all the features, inside and out. Anna taught me things I would have never known (bc who reads manuals). Anna provided excellent customer service and had a great attitude. You can tell she cares about her work and her customers. I will be coming back to this location for my service needs. More

amazing hep and friendly faces was in and out quickly to get a fix on a used car I purchased. to connect with the my audi app as a new owner to get a fix on a used car I purchased. to connect with the my audi app as a new owner More

Everyone is always so nice and welcoming when you walk in the door. And it’s always so clean. the door. And it’s always so clean. More

Anna did a great job of resolving a long-standing usability/technical glitch with my e-tron quickly and professionally. She literally made my day. usability/technical glitch with my e-tron quickly and professionally. She literally made my day. More

I was thoroughly impressed and satisfied with the professionalism and courteousness of Mr. Thornton and Samantha. I felt welcome as Mr. Thornton took care of me and showed compassion. I appreciate hi professionalism and courteousness of Mr. Thornton and Samantha. I felt welcome as Mr. Thornton took care of me and showed compassion. I appreciate his hard work and knowledge and I look forward to working with him again in the near future. More

Jeremy Heuschneider was our service advisor and he told us exactly what we needed for our 40,000 mile service. Definitely recommend him and this dealership. It’s very clean, and they have a great selection us exactly what we needed for our 40,000 mile service. Definitely recommend him and this dealership. It’s very clean, and they have a great selection of new and used Audis. More

Eddie was very helpful and professional in helping me end my car lease early. Thanks for the great service! my car lease early. Thanks for the great service! More

Audi Marietta is a sharp dealership. Everybody is very welcoming and the facility is very clean. The service and salespeople are there to help you and provide a sense of trust that you d Everybody is very welcoming and the facility is very clean. The service and salespeople are there to help you and provide a sense of trust that you don’t get at other dealerships. 10/10 recommend More

We made an appointment for service for our Q5, we were told it would be 6 weeks before they had a loaner available. So we waited and the morning of the appointment I get a text telling me they have no lo told it would be 6 weeks before they had a loaner available. So we waited and the morning of the appointment I get a text telling me they have no loaners?? After waiting six weeks. I told them I need a car to use while they have my car so that won't work. They offered a shuttle, which does me no good unless the shuttle was going to stay with me all day. I asked them to let me know when they had one and I will bring in the car. IT's been three weeks and I've not heard from anyone. Not a good experience. More