Audi Marietta - Service Center

The associates of Jim Ellis Audi dealership was very polite Very informative and helpful. Efficient and prompt. Qualityof service was impeccable. Mr. Kyle McCall was very helpful and informative. The customer s Very informative and helpful. Efficient and prompt. Qualityof service was impeccable. Mr. Kyle McCall was very helpful and informative. The customer service was on point from the time i dropped my car off until i picked ight up. More

Routine maintenance The staff at this service center serves customers on par with St. Regis Hotel in Buckhead. Repairs expedited and the complimentary loaner was appre The staff at this service center serves customers on par with St. Regis Hotel in Buckhead. Repairs expedited and the complimentary loaner was appreciated. Nothing else to say. More

Awesome I was very pressed tor time. Needed to have the battery replaced in my Q3. Ryan assured me by making a call to so I could be where I needed to be. Kud I was very pressed tor time. Needed to have the battery replaced in my Q3. Ryan assured me by making a call to so I could be where I needed to be. Kudos to Ryan. More

Fantastic experience The whole team from drop off to pickup was extremely professional and super helpful. And all services completed in an expedited way with zero inconven The whole team from drop off to pickup was extremely professional and super helpful. And all services completed in an expedited way with zero inconvenience. More

Friendly Staff and Good Service My only complaint is that you charge for tire rotation on complimentary service, . I have had four Cadillacs purchased at Capital Cadillac and tire My only complaint is that you charge for tire rotation on complimentary service, . I have had four Cadillacs purchased at Capital Cadillac and tire rotation was always included at the time of service without charge. More

As Expected We have been dealing with Jim Ellis for a number of years and have always appreciated the service department. We knew the name change wouldn't be a n We have been dealing with Jim Ellis for a number of years and have always appreciated the service department. We knew the name change wouldn't be a negative. They are every bit as professional and timely as in the past. Thank you for the fine service. More

Passenger airbag saga Finally, it appears that my 2007 A4 passenger airbag is fixed. Hopefully, we will never need to test it. Service was reasonably quick both times (la Finally, it appears that my 2007 A4 passenger airbag is fixed. Hopefully, we will never need to test it. Service was reasonably quick both times (last year & a few days ago) at Audi Marietta. More

35k service It was very quick, they gave me the brand new Audi A5 as a loner and everything was completed as promised within a few hours It was very quick, they gave me the brand new Audi A5 as a loner and everything was completed as promised within a few hours More

Great Service/Great Hospitality I have had my vehicle in three times for a problem (whirling sound in the steering wheel) that comes and goes. It appeared to be a coordinated/cooper I have had my vehicle in three times for a problem (whirling sound in the steering wheel) that comes and goes. It appeared to be a coordinated/cooperative effort on the part of both Ryan and Roberto to finally resolve this problem. I believe they did and do an excellent job. More

Always a good experience! This location is always professional and concerned about the reason for my visit. They are efficient and effective in solving the problem. No issues This location is always professional and concerned about the reason for my visit. They are efficient and effective in solving the problem. No issues since I purchased my Audi in 2015. More