Audi Marietta - Service Center

David Kim was amazing as always!! Everyone was amazing from the getting out my car to David Kim to getting my loaner car!! Price could always be lower, but you pay for the best and tha Everyone was amazing from the getting out my car to David Kim to getting my loaner car!! Price could always be lower, but you pay for the best and that is what I received!! Thank you!! More

Great communication. I was regularly kept informed by my service writer of the status of my vehicle. Everything happened as he stated. I was out of town on business while I was regularly kept informed by my service writer of the status of my vehicle. Everything happened as he stated. I was out of town on business while my vehicle was serviced. It was ready to go upon my return home. More

Customer satisfaction! Staff is always friendly and conscious of my waiting time! Even uber’d me back home since I added a lengthy detail service to my appointment. Staff is always friendly and conscious of my waiting time! Even uber’d me back home since I added a lengthy detail service to my appointment. More

Outstanding Customer Service My service adviser was excellent and made sure that my vehicle was taken care of. Jorge worked with my insurance, Geico, insuring that any repairs wa My service adviser was excellent and made sure that my vehicle was taken care of. Jorge worked with my insurance, Geico, insuring that any repairs was going to fixed. I was comfortable in an out. More

Bad experience They had my vehicle for two weeks and nothing was fixed. I feel like they didn’t want to fix on the vehicle because I didn’t purchase it from their They had my vehicle for two weeks and nothing was fixed. I feel like they didn’t want to fix on the vehicle because I didn’t purchase it from their lot. The communication about my vehicle was poor. Before this experience they had my vehicle for two weeks just to fix a sun roof . When I got my vehicle back it was like more stuff went wrong. More

Service Review There were no issues with the service received. Nothing extraordinary stood out. The car detail/wash could have been better. The car was half washe There were no issues with the service received. Nothing extraordinary stood out. The car detail/wash could have been better. The car was half washed and tire shine was haphazardly applied. The service technician was very helpful. More

Excellent service My service rep was awesome, kept me informed of what exactly was going on with my vehicle and was also concerned if was ok or not, if there was anythi My service rep was awesome, kept me informed of what exactly was going on with my vehicle and was also concerned if was ok or not, if there was anything he could do to make my wait more comfortable More

Service writer "Ron" very nice and on time Waite time to get loner seem to long, took more time than checking in for service. It took almost 0 minutes to get car after completing paper work. Waite time to get loner seem to long, took more time than checking in for service. It took almost 0 minutes to get car after completing paper work. More

20k mile service I had a great experience at the dealership, where I followed David Kim to from his previous location. I have always trusted him with my cars and can a I had a great experience at the dealership, where I followed David Kim to from his previous location. I have always trusted him with my cars and can always count on him for amazing service. More

Great customer care with top notch service. I was able to take my car in for service almost immediately and had a loaner waiting upon my arrival. Great front desk etiquette. Great telephone foll I was able to take my car in for service almost immediately and had a loaner waiting upon my arrival. Great front desk etiquette. Great telephone follow-up and timely service delivery. The service coupons deposited into my inbox the day before didn't hurt! More