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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
350 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 350 reviews

August 25, 2023

Amy is very friendly, helpful and prompt. My original appointment was to leave my car at service overnight. When I checked in, Amy was able to accommodate my need by getting my car ready in t More

by TAMJ27
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! Amy's dedication to providing friendly, helpful, and prompt service is commendable. Accommodating your needs on the same day and arranging transportation during your visit reflects her commitment to outstanding customer service.

August 24, 2023

Amy was kind and efficient, and followed through! I appreciated her explanations and providing details for future service needs. More

by CLARAGOODSPEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Amy's kindness, efficiency, and follow-through in providing explanations and details for future service needs are greatly appreciated. We aim to ensure our customers are well-informed, and we're thrilled that Amy met your expectations.

August 24, 2023

Great customer service! I highly recommend Audi of Marin for all of your service needs. More

by JLANCTOT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Frank
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We highly value your recommendation for Audi of Marin's customer service. It's a testament to our commitment to providing top-quality service, and we look forward to continuing to be of assistance for all your service needs.

August 24, 2023

Friendly and attentive service. Clean and comfortable facility. A relaxed buying experience. Would recommend Audi Marin to others. More

by DDEDYO
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lommen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shah Kangarani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily - 5 stars.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We are thrilled to hear that you found our team to be friendly and attentive, and your recommendation means a lot to us. A relaxed buying experience and a clean, comfortable facility are integral to our commitment to customer satisfaction.

August 24, 2023

Ian Bass from the service department went above and beyond to solve an unusual problem with my car! I'm very satisfied! More

by JOE@JOENEWMAN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Bass
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Solving unusual problems and exceeding your expectations is a priority, and Ian's dedication to solving the unusual problem with your car is commendable. Your satisfaction is our ultimate goal, and we're pleased that you are very satisfied with the outcome. Your feedback inspires us to maintain the highest level of service and continuously improve. If you have more questions or need further assistance, please do not hesitate to reach out. Your trust in Audi Marin is greatly appreciated, and we look forward to serving you for all your Audi needs. Thank you once again for choosing Audi Marin.

August 24, 2023

Amy was able to get me in and out in one afternoon on late notice. Very helpful and communicated well. More

by JSTOYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Audi Marin responded

Thank you for the 5-star review! We understand the importance of efficient and effective service, and we're delighted that Amy was able to accommodate your late notice and provide helpful and well-communicated assistance.

August 24, 2023

I always experience outstanding service at Audi Marin from Amy Stoica and team !! This latest visit was "basically unscheduled" and Amy made a real effort to accommodate the repair on short notice -- I w More

by R Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! We greatly appreciate your continued trust in us and are thrilled that Amy and her team consistently provide you with outstanding service. Accommodating an unscheduled repair on short notice is a testament to our dedication to your satisfaction, and we're delighted that you were back on the road more quickly than expected.

August 24, 2023

Nathan was amazing to work with. He took care of the special order from start to finish. More

by JOHNLAGATTA2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Proctor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Arnold
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Nathan's dedication to managing your special order from start to finish is commendable. We understand the importance of personalized service, and it's fantastic to know that your experience was seamless and efficient.

August 24, 2023

The sales management team at Audi Marin went out of their way to accommodate a long standing customer. There is no where else to shop for an Audi in the Bay Area other than Audi Marin. Thank you for demons More

by ETL
Recommend Dealer
Yes
Employees Worked With
The whole Sales Management Team
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Creating repeat customers is our goal, and we're honored to have your loyalty. Our sales management team's commitment to accommodating long-standing customers is a reflection of our dedication to building lasting relationships. Thank you for choosing Audi Marin as your preferred Audi destination in the Bay Area.

August 23, 2023

I want to express my heartfelt appreciation to Shahin and Mo at the dealership for providing me with exceptional service. Their professionalism, knowledge, and dedication made my car shopping experience trul More

by Ali KESHANIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shah Kangarani - Mohd Sammur
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Shahin and Mo's dedication to providing exceptional service and guiding you through your car shopping experience is truly commendable. Their professionalism, knowledge, and friendly demeanor create a comfortable and welcoming atmosphere for our customers. We're thrilled to have been a part of your journey to your new car, and we thank you for choosing Audi Marin.

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