Audi Marin
San Rafael, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Good morning Audi manager, I’m hoping you can help me solve the issues I’m having with the Audi 4 I just purchased less than a month ago from your team. Something is wrong with the engine and some rattl solve the issues I’m having with the Audi 4 I just purchased less than a month ago from your team. Something is wrong with the engine and some rattling in the front tires. I’ve sent communication to your sales team and made an appointment with your maintenance team. I brought it in Friday and Jason Saechao said he sees that something going on with the electrical engine. He will need to keep it a few days to do a dynamic that will be over $300 and having to rent a car for the 2-days is another $200-ish more. I just put over $3000 down on this car that I’m not happy with. I think is responsible of me to expect the car I just purchased from what is a reputable company would stand behind their product. California law says with any car used sold, their is a reasonable understanding the car is in proper working order. This Audi A4 clearly is not. Your staff has been very nice but the feeling of being deceived is overwhelming. More
Audi Marin went above and beyond to keto me happy by doing warranty work that was out of warranty. xxxxxxto Amy Stoica, my Service Advisor, for making it happen. That’s how you treat a customer! doing warranty work that was out of warranty. xxxxxxto Amy Stoica, my Service Advisor, for making it happen. That’s how you treat a customer! More
I thought I had a bad differential. It turned out to be thw all wheel drive gear box. This was a much less expensive repair. I also appreciate the Uber to the train station and the bar It turned out to be thw all wheel drive gear box. This was a much less expensive repair. I also appreciate the Uber to the train station and the barista and her delicious cappuccino. Gary is top notch—knowledgeable and kind. More
Everyone we dealt with at the dealership was very friendly, responsive, and professional. Will be recommending them to our friends. friendly, responsive, and professional. Will be recommending them to our friends. More
Everyone was very professional and helpful. Jason Arnold made the experience less stressful than it usually can be. Plus he knew his stuff. The other gentleman, whose name I forget, was really Jason Arnold made the experience less stressful than it usually can be. Plus he knew his stuff. The other gentleman, whose name I forget, was really great too filling in for Jason when he was attending to other customers. Great job guys! More
They seem dedicated to providing a really nice service experience. Professional, knowledgeable, honest and helpful. experience. Professional, knowledgeable, honest and helpful. More
Five stars for Elijah at Audi Marin. I brought in my Audi Q4 e-tron for service and he was fantastic to work with. Friendly, responsive, knowledgeable, and just genuinely helpful through I brought in my Audi Q4 e-tron for service and he was fantastic to work with. Friendly, responsive, knowledgeable, and just genuinely helpful throughout the entire process. He made everything seamless and kept me informed every step of the way. Customer service like this makes all the difference. Thanks, Elijah! More
Great service again at Audi Marin! Elija and friendly team listened, work completed to spec, and well communicated. Proper job at Audi Marin!!! Elija and friendly team listened, work completed to spec, and well communicated. Proper job at Audi Marin!!! More
Jason was very efficient and got my car done quickly . I’m not going answer more questions. I’m not going answer more questions. More
Great service from Gary Porch! Everything from start to finish was perfect and easy. Gary has been my go to man from 2019 to present day. He is respectful and makes the visit a p Everything from start to finish was perfect and easy. Gary has been my go to man from 2019 to present day. He is respectful and makes the visit a pleasure. A definite bonus to Marin Honda. Sincerely, Francesca Alioto More



