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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
350 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Boulevard West

San Rafael, CA

94901

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Showing 350 reviews

August 23, 2023

Great service and we had a lot of fun during the transition of the A6. Was very happy with the treatment from the team.. More

by tayab.iftikhar94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo, Cam
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! We believe that a great car transition should also be an enjoyable experience, and we're glad to hear that you had fun during the process. The satisfaction of our customers is paramount, and we're pleased that you were happy with the treatment from our team.

August 22, 2023

My service provider, Ian Bass, was incredible. He was communicative, friendly, knowledgeable, and patient. My car's service was done impeccably and I was able to get a brand new courtesy car for t More

by Sonali Kamath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Bass
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Aug 31, 2023 -

Audi Marin responded

Thank you for taking the time to review your experience with us at Audi Marin. It's wonderful to hear of the excellent service you received from our colleague, Ian Bass. We value customer satisfaction and will always strive to exceed expectations in service quality and delivery. I'm glad that not only was your Audi serviced impeccably but also able to provide you with a courtesy car for the night. It is customers like you that make us proud every day, and we are so happy that your experience has been positive! We look forward to seeing you again soon for any of your Audi servicing or related needs.

August 22, 2023

Adel and Nathan were excellent to work with. They listened to my requests and worked hard to deliver the perfect car. More

by ELSLAVIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel, Nathan, Mo
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Aug 31, 2023 -

Audi Marin responded

Thank you for taking the time to leave us a review. We are delighted to hear that Adel and Nathan did a great job in helping you find the perfect car. At Audi Marin, our goal is always to make sure customers have the best car buying experience, so we are grateful and appreciative of your kind words! We know that it was no small task finding the perfect car and it means so much to us that our team was able to provide you with this type of service. Thank you again and please feel free to reach out if there's anything else we can do for you!

August 22, 2023

The service team is great. Very clear communication with updates throughout the day, and I was in and out on time. More

by SCOTTMROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Audi Marin responded

Thank you for your feedback! We deeply appreciate that you took time to share your positive experience at Audi Marin. Our team is dedicated to providing the best possible customer service, and we're delighted to hear our efforts paid off. It's wonderful to know that our communication and timing lived up to your expectations; that means a lot! We look forward to having you back again soon. Thank you for choosing us!

August 22, 2023

My service provider Amy was very helpful, responsive and attentive to my service needs and questions More

by mypitabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Aug 31, 2023 -

Audi Marin responded

Thank you for the outstanding review of our service provider Amy and Audi Marin. We are glad to hear that her attentiveness to your needs and questions helped make your experience exceptional! Thank you for taking the time to share your feedback with us, we sincerely appreciate it. Our team continues to strive to meet and exceed customer's expectations each and every day, so it's very rewarding when we hear back from our customers like yourself who have had a great experience. We hope to welcome you back soon!

August 22, 2023

Very professional and proactive with updates on car maintenance schedule. Very pleasurable experience working with the Marin team More

by RYAN@RYANIVERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Audi Marin responded

We greatly appreciate your feedback and are delighted that our team has been professional and proactive in keeping you updated on your car's maintenance schedule. Your satisfaction is our top priority, and it's fantastic to know that you had a pleasurable experience working with us.

August 20, 2023

We had a pleasant experience working with Abraham and the team at Audi Marin. Thank you! More

by lizs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Ahmady
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Aug 31, 2023 -

Audi Marin responded

Thank you for leaving a review and for your kind words. We are glad to hear that you have had a pleasant experience working with Abraham and the team at Audi Marin! We pride ourselves on offering quality customer service and it makes us proud to know that we achieved our goal with you. Our team will continue to strive towards making sure every customer has a great experience here at Audi Marin. Thank you again for taking the time to talk about your experience!

August 19, 2023

I have had 5 different Audi Leases from this dealership and this new car will be my 6th. Everyone has always made my experience so comfortable. This was a little different because my 5th Q5 hybrid has some More

by SJEANPAINTER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler and Nathan
Report | Print
Aug 31, 2023 -

Audi Marin responded

Thank you for your positive review and for entrusting us with 6 leases in the last few years! We strive to provide each of our customers with the most comfortable and enjoyable experience possible, so it's wonderful to hear that we managed to do this yet again. We are also grateful for your kind words regarding Ian in service as well as Tyler and Nathan in sales. We can ensure that they will be delighted upon receiving your appreciation. Once again, thank you for choosing Audi Marin and we hope your newest Q8 Etron serves as a reliable companion on all of your journeys.

August 19, 2023

are you serious ? has to be 15 words long? the service may be fine but this bites.FU More

by SCOTTIEHEL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary- Service
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Aug 31, 2023 -

Audi Marin responded

Thank you for your review and feedback. We strive to provide every customer with the highest level of service here at Audi Marin and are delighted to hear you were satisfied with your experience. Your opinion is valuable to us, so please don't hesitate to reach out if there's anything else we can do for you.

August 19, 2023

I have a great relationship with my service person…it keeps me coming back I haven’t bought a car from this dealership More

by JPEARL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Aug 31, 2023 -

Audi Marin responded

Thank you for taking the time to share your recent experience with us at Audi Marin, and for awarding us a 5-star rating! We're thrilled that Brittany provided a top notch service during your appointment. That means a great deal to us. We strive to provide top quality customer care at all times, and we are so glad that we could do that for you. If there is anything else we can do for you in the future, please let us know. Thanks again for your kind words!

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