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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
353 Reviews
Welcome to Audi Marin | Serving Mill Valley, Richmond and San Francisco, CA When you visit us in San Rafael, you know your satisfaction is vital to our team, and our reputation for customer service is well-known. We sell a variety of new and used Audi models here at Audi Marin, and when you visit, you'll see each up close. With plush interior materials, impressive performance, and a sleek exterior, your next Audi A4, A5, Q3, Q5, Q6 or Q7 is waiting for you to come to take a test drive. Luxury Car Financing for Audi Vehicles in Mill Valley, Richmond and San Francisco, CA With a wealth of choices between new and used luxury vehicles, we're confident you'll make the right pick. When you do, the finance team at Audi Marin is ready to help. For any Audi A4, A5, Q3, Q5 or Q7, we have lease and auto loan options which provide quality financing terms as our team works on your behalf to provide a smooth and simple financing process that puts you behind the wheel of a new Audi soon. Quality Service & Audi Parts in San Rafael Now that you've chosen the perfect new or pre-owned Audi A4, A5, Q3, Q5 or Q7, return to our team at Audi Marin for optimum care. The vehicles in the Audi lineup are known for their longevity as much as their premium style features, and our service team in San Rafael knows it's no coincidence. We use only OEM-approved parts for high-quality support for your vehicle. If you're ready to work with a team of trained professionals, schedule your appointment with our team today.
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700 Francisco Blvd W

San Rafael, CA

94901

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Showing 353 reviews

August 24, 2023

I always experience outstanding service at Audi Marin from Amy Stoica and team !! This latest visit was "basically unscheduled" and Amy made a real effort to accommodate the repair on short notice -- I w More

by R Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! We greatly appreciate your continued trust in us and are thrilled that Amy and her team consistently provide you with outstanding service. Accommodating an unscheduled repair on short notice is a testament to our dedication to your satisfaction, and we're delighted that you were back on the road more quickly than expected.

August 24, 2023

Amy was kind and efficient, and followed through! I appreciated her explanations and providing details for future service needs. More

by CLARAGOODSPEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Amy's kindness, efficiency, and follow-through in providing explanations and details for future service needs are greatly appreciated. We aim to ensure our customers are well-informed, and we're thrilled that Amy met your expectations.

August 23, 2023

I want to express my heartfelt appreciation to Shahin and Mo at the dealership for providing me with exceptional service. Their professionalism, knowledge, and dedication made my car shopping experience trul More

by Ali KESHANIAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shah Kangarani - Mohd Sammur, Josh Smylie
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Shahin and Mo's dedication to providing exceptional service and guiding you through your car shopping experience is truly commendable. Their professionalism, knowledge, and friendly demeanor create a comfortable and welcoming atmosphere for our customers. We're thrilled to have been a part of your journey to your new car, and we thank you for choosing Audi Marin.

August 23, 2023

Great service and we had a lot of fun during the transition of the A6. Was very happy with the treatment from the team.. More

by tayab.iftikhar94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo, Cam, Josh Smylie
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! We believe that a great car transition should also be an enjoyable experience, and we're glad to hear that you had fun during the process. The satisfaction of our customers is paramount, and we're pleased that you were happy with the treatment from our team.

August 22, 2023

My service provider, Ian Bass, was incredible. He was communicative, friendly, knowledgeable, and patient. My car's service was done impeccably and I was able to get a brand new courtesy car for t More

by Sonali Kamath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Bass
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Aug 31, 2023 -

Audi Marin responded

Thank you for taking the time to review your experience with us at Audi Marin. It's wonderful to hear of the excellent service you received from our colleague, Ian Bass. We value customer satisfaction and will always strive to exceed expectations in service quality and delivery. I'm glad that not only was your Audi serviced impeccably but also able to provide you with a courtesy car for the night. It is customers like you that make us proud every day, and we are so happy that your experience has been positive! We look forward to seeing you again soon for any of your Audi servicing or related needs.

August 22, 2023

Adel and Nathan were excellent to work with. They listened to my requests and worked hard to deliver the perfect car. More

by ELSLAVIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel, Nathan, Mo
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Aug 31, 2023 -

Audi Marin responded

Thank you for taking the time to leave us a review. We are delighted to hear that Adel and Nathan did a great job in helping you find the perfect car. At Audi Marin, our goal is always to make sure customers have the best car buying experience, so we are grateful and appreciative of your kind words! We know that it was no small task finding the perfect car and it means so much to us that our team was able to provide you with this type of service. Thank you again and please feel free to reach out if there's anything else we can do for you!

August 22, 2023

The service team is great. Very clear communication with updates throughout the day, and I was in and out on time. More

by SCOTTMROBERTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
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Aug 31, 2023 -

Audi Marin responded

Thank you for your feedback! We deeply appreciate that you took time to share your positive experience at Audi Marin. Our team is dedicated to providing the best possible customer service, and we're delighted to hear our efforts paid off. It's wonderful to know that our communication and timing lived up to your expectations; that means a lot! We look forward to having you back again soon. Thank you for choosing us!

August 22, 2023

My service provider Amy was very helpful, responsive and attentive to my service needs and questions More

by mypitabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Report | Print
Aug 31, 2023 -

Audi Marin responded

Thank you for the outstanding review of our service provider Amy and Audi Marin. We are glad to hear that her attentiveness to your needs and questions helped make your experience exceptional! Thank you for taking the time to share your feedback with us, we sincerely appreciate it. Our team continues to strive to meet and exceed customer's expectations each and every day, so it's very rewarding when we hear back from our customers like yourself who have had a great experience. We hope to welcome you back soon!

August 22, 2023

Very professional and proactive with updates on car maintenance schedule. Very pleasurable experience working with the Marin team More

by RYAN@RYANIVERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
Report | Print
Oct 17, 2023 -

Audi Marin responded

We greatly appreciate your feedback and are delighted that our team has been professional and proactive in keeping you updated on your car's maintenance schedule. Your satisfaction is our top priority, and it's fantastic to know that you had a pleasurable experience working with us.

August 20, 2023

We had a pleasant experience working with Abraham and the team at Audi Marin. Thank you! More

by lizs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Ahmady, Josh Smylie
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Aug 31, 2023 -

Audi Marin responded

Thank you for leaving a review and for your kind words. We are glad to hear that you have had a pleasant experience working with Abraham and the team at Audi Marin! We pride ourselves on offering quality customer service and it makes us proud to know that we achieved our goal with you. Our team will continue to strive towards making sure every customer has a great experience here at Audi Marin. Thank you again for taking the time to talk about your experience!

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