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Audi Marin

San Rafael, CA

Overview
Employees
Reviews
Vehicles
4.8
499 Reviews
Audi Marin is a premier Audi dealership in Marin County, serving San Rafael, Mill Valley, and the greater Bay Area with new Audi vehicles, certified pre-owned Audi models, and expert Audi service. Backed by indiGO Auto Group, our team is committed to a transparent, client-focused experience, from sales and financing to factory-trained maintenance, delivering the performance and luxury you expect from Audi.
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700 Francisco Blvd W

San Rafael, CA

94901

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Showing 499 reviews

August 18, 2023

My overall experience with Audi Marin was outstanding! Thank you to Cem for his assistance throughout the process. Im extremely happy about my purchase! More

by donaldsonnae35
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Smylie
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Aug 31, 2023 -

Audi Marin responded

We’re thrilled to hear how much you enjoyed your experience at Audi Marin, and thank you for taking the time to post about it! It is always our pleasure to serve our clients, and we are pleased that Cem took great care of you. Thank you for recognizing him – it means a lot to everyone here. Congratulations on your new vehicle purchase and we hope you enjoy many happy miles in it! Thank you for choosing Audi Marin.

August 17, 2023

Our sales person was very knowledgeable about the car and answered any questions we had with care, enthusiasm, and patience. He made the process of purchasing a car simple and straightforward. More

by denhvoong18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Arnold
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Aug 31, 2023 -

Audi Marin responded

Thank you for taking the time to review Audi Marin! We are grateful for your feedback and especially delighted to hear you had a positive experience with our sales team. We know purchasing a car is both an important decision and a lot to take in at once, and we strive to ensure each customer receives the best service from start to finish. Our team has worked hard to consistently provide exceptional service and it means the world to us that it was recognized in this review. Please don't hesitate to let us know what else we can do for you when needed. We look forward to continuing your relationship with Audi Marin for many years.

August 16, 2023

Great service and quick response. Smooth process and all questions answered. Excellent associate for my service. More

by SUDJOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! Providing a seamless experience and addressing all your questions is our goal, and it's fantastic to hear that you found our associates to be excellent. Your time is valuable, and we aim to provide efficient and responsive service. Your feedback reaffirms our commitment to delivering exceptional service at Audi Marin. If you ever have more questions or need further assistance, please don't hesitate to reach out. Your trust in us is greatly appreciated, and we look forward to serving you for all your Audi needs. Thank you once again for choosing Audi Marin.

August 16, 2023

Really appreciated the care and above and beyond provided by Brittany and other staff when I couldn’t arrive by 6pm to pick up my car. More

by TRAHANFAMILY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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Oct 17, 2023 -

Audi Marin responded

Thank you for your generous review! We understand that life can be unpredictable, and we're glad to have been able to accommodate your schedule by providing care and support beyond regular hours.

August 16, 2023

Brittany is the best! Very communicative about all issues, timing and resolving on my behalf. Never have a worry that I will not be treated fairly and professionally. More

by ddphilp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany in Service
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! Brittany's dedication to clear and timely communication is a testament to our commitment to professionalism. We're pleased to hear that she has consistently provided you with the quality service and support you deserve.

August 15, 2023

Fantastic customer service! Amy was incredible and listened to all Of my concerns and helped me out with making sure my car would make it for a long drive to a different state. More

by VALLIEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Oct 17, 2023 -

Audi Marin responded

Thank you for your kind review! We are thrilled to hear about the fantastic customer service you received from Amy and our exceptional technicians. Ensuring your car is in optimal condition for a long drive is a top priority, and it's fantastic to know that Amy listened to your concerns and provided the assistance you needed.

August 15, 2023

Ian was very efficient and attentive. My car was finished early. Much appreciated.thanks Ian More

by MIKEYBUCKLEY2005
Recommend Dealer
Yes
Employees Worked With
Ian
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Oct 17, 2023 -

Audi Marin responded

Thank you so much for you kind review! We're glad to hear that Ian provided efficient and attentive service and that your car was completed ahead of schedule. Your time is valuable, and we aim to provide timely service to minimize any inconvenience.

August 15, 2023

Amy was excellent as usual. She explained clearly what was going to be done for the 75000mile service and attended to the additional work that I requested. A pleasure to work wit More

by WCR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Oct 17, 2023 -

Audi Marin responded

Thank you so much for you kind review! Amy's consistent excellence and clear communication are qualities that we greatly value. We're pleased to have been of service for your 75000-mile maintenance and the additional work you requested. It's always a pleasure to work with you, and we look forward to your next visit.

August 15, 2023

Amy Stoica was great. Car was clean. She kept me informed to the status of the car. Thank you More

by EVSHIOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Stoica
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Nov 28, 2023 -

Audi Marin responded

We're delighted to hear that Amy provided you with a great experience. It's wonderful to know that she kept you informed about the status of your car, and we'll be sure to pass along your appreciation.

August 14, 2023

Good communication with Gary Porch in service dpt. Seems to have fixed the warrantee NOX sensor issue. More

by spectrumwaterjon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Porch
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Oct 17, 2023 -

Audi Marin responded

We're delighted to hear that you had good communication with Gary in the service department, and that he successfully addressed the warranty NOx sensor issue. Your satisfaction is our top priority, and it's wonderful to know that we could resolve your concerns.

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