
Audi Meadowlands
Secaucus, NJ
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Amazing as always! Time spent, quality of work, and friendliness of staff are above and beyond! That's why I am continuing to purchase my vehicles from Audi meadowlands. Time spent, quality of work, and friendliness of staff are above and beyond! That's why I am continuing to purchase my vehicles from Audi meadowlands. Their service department is by far the best I've ever dealt with. More
Outstanding service Excellent customer service. I was greeted as soon as I emtered. My service advosor was warm and friendly as she always is when I come there. She ke Excellent customer service. I was greeted as soon as I emtered. My service advosor was warm and friendly as she always is when I come there. She kept me up to date with the car during the day. She provided me with a fantastic loaner car. Overall great experience and highly satisfied. More
Superior-Such a pleasant surprise I love cars but never enjoyed my experiences at auto dealerships until I visited Audi Meadowlands. I was so particular and concerned about wasting ano I love cars but never enjoyed my experiences at auto dealerships until I visited Audi Meadowlands. I was so particular and concerned about wasting another trip to a miserable dealership that I reached out via the internet to make an appointment and the response that I received from Andrea Visentini was off the charts fantastic. She was genuine in her approach and listened to what my reservations were. She has such a nice way of being helpful and never pushy.She promptly emailed and called me to let me know she was there when I wanted to speak with her. When I did have my appointment she personally was involved and matched me with a superior,knowledgeable individual, Stephen Ackerman. He knows how to let Audi speak for itself, a fantastic product. He is talented & wise to know how a driver becomes acclimated to a new car and makes the process so relaxed and clear. He and Andrea and Vanessa made all the difference in my decision to not shop around but rather get on board with a good thing, a dealership that had the right people, superior service team and great product. I look forward to many more enjoyable purchases. Thanks! More
The Car Dealer LEADER in CUSTOMER SATISFACTION The second I arrive, stop and park my vehicle at Audi Meadowlands Service Dept., the great service just begin by having immediately my car received an The second I arrive, stop and park my vehicle at Audi Meadowlands Service Dept., the great service just begin by having immediately my car received and attended by all the Audi Personnel involved in the entire SERVICE PROCESS until I leave driving a magnificient, nitid, clean and loaded with options LOANER. My Service Consultant is great, paying attention to all details so the SERVICE EXPERIENCE at Audi Meadowlands is outstanding. More
Exactly what I was hoping for I had a target in mind when I started looking for my Audi, so when I found the one at Audi Meadowlands CPO/Service Center, I was sold before I even go I had a target in mind when I started looking for my Audi, so when I found the one at Audi Meadowlands CPO/Service Center, I was sold before I even got to the location. The receptionist was very friendly upon my arrival and sent me in the direction of the floor sales manager... Not quite sure what this guy's deal was.. might have been having a bad day, but wasn't real nice to me. (maybe because I'm only 25 and look very young, a salesman at a luxury car dealer didn't take me seriously) either way, he looked around the room for a bit sent me right to Jason, who ironically was also the youngest salesman on the floor. This guy rocked! not only did he take me seriously from the second I sat down, he was with me every step of the way from my test drive to every single question I had over the phone and in e-mail. Needless to say, I purchased my car less than 2 weeks after meeting for the first time and I could not be happier. A.) because I got exactly what I was looking for with the car, and B.) the most deserving employee got that sales commission. Thanks again Jason! More
Great experience I have had my car serviced at Audi Meadowlands on 2 occasions. Both times the quality of the technical and administrative service has been outstanding I have had my car serviced at Audi Meadowlands on 2 occasions. Both times the quality of the technical and administrative service has been outstanding. More
Outstanding! We've just purchased a certified used Q5 and have shopped around at audi dealers, a lot! Our experience at Meadowlands was excellent. Jason Flores was We've just purchased a certified used Q5 and have shopped around at audi dealers, a lot! Our experience at Meadowlands was excellent. Jason Flores was our immediate point of contact, and was brilliant, both in person and on the phone, and was quick and clear with all communication. All staff we came in contact with were very friendly and knowledgable, and we felt very well looked after. My only criticism would be that it's not clear on their website that used cars are at a slightly different store location from the new, but it really is a very small criticism on what was otherwise an outstanding experience. Thanks Jason! More
Professionalism at its best! As the lease on my wife's current Audi Q5 was coming to an end, I quickly began to look into replacement options. I had engaged several dealerships ra As the lease on my wife's current Audi Q5 was coming to an end, I quickly began to look into replacement options. I had engaged several dealerships ranging from BMW, Jeep, VW and Audi. Speaking specifically about Audi and the Benzel Busch dealership, I knew I already had in mind the vehicle that we wanted to replace it with, which was another Q5. So, I contacted the sales rep that helped me with my two previous Audi leases and worked with her to arrive at a mutually acceptable deal. The process was very easy going and I never felt pressured or harassed in any fashion. I quickly realzed that Marilyn Tedesco was giving me a fair price on the new car and thus I provided a deposit to have the vehicle held for delivery. When my wife and I arrived onsite at BB, we were quickly greeted and treated with respect and courtesy. Both Marilyn and the Financial Advisor were professional in the approach and they both made the transaction easy and effortless from start to finish. In conclusion, I feel that Benzel Busch, and more specifically, our sales rep Marilyn Tedesco, provided the 'complete customer experience'. I will continue to purchase and/or lease all of my vehicles with BB Audi - Thank you for all of your help! More
GM Chris is awesome Came into a few problems with Alex and Tim (no longer with Audi), and Chris came to save the day. Helped with the issue and resolved all the problems. Came into a few problems with Alex and Tim (no longer with Audi), and Chris came to save the day. Helped with the issue and resolved all the problems. Very prompt and answered all my questions. More
Great, Professional and Efficient Edwin, Yvonne and Tim – in no specific order, are all consummate professionals and a pleasure to conduct business with. It was a seamless transition Edwin, Yvonne and Tim – in no specific order, are all consummate professionals and a pleasure to conduct business with. It was a seamless transition to our new vehicle and service with a smile. Thank you again. More