Audi Meadowlands

My son was looking to lease an Audi and asked me to help him get a good deal. I called a couple of Audi dealers and got no where. At one dealer the salesman didn't know the difference between an Audi4 and a him get a good deal. I called a couple of Audi dealers and got no where. At one dealer the salesman didn't know the difference between an Audi4 and an Audi5. Then I called Audi Meadowlands and spoke to, Brian Kim,a salesman there. It was the most pleasant experience I ever had dealing with a car salesman. I told Brian what we were looking for [an Audi5] including the color and options and wouldn't settle for anything less. Brian told me he didn't have that in stock but he would reach out to try and get us one. Brian called the next morning and told me he found one but it would take a couple of days to get it in. I asked him what his best deal was before we went any further. I also told him I had a trade in and what I wanted for it. He said if the car was in good shape and it was worth what I wanted then we could make a deal right then and there but he still had to have it appraised; I agreed and we made the deal. I brought my car in and he looked it over and gave me what we agreed on over the phone. We did some paperwork while we were there and he told us the car would be there the next day. When we went to pick up the car Brian went over the car in detail and even set up the bluetooth for us. He was so professional and knowledgable that he made the whole experience so painless and pleasant. Then we went to the finance department and delt with Annie Hagenbush. She was just as professional and knowledgable in her own right; another pleasant experience. If anyone is looking to purchase an Audi I strongly recommend Brian Kim. More

I had a 2002 A4 that I loved, but I had been planning to get a CPO this year. Then I went and had a minor accident that did a fairly significant amount of damage to my 2002 A4. I decided to take it to Aud get a CPO this year. Then I went and had a minor accident that did a fairly significant amount of damage to my 2002 A4. I decided to take it to Audi Meadowlands for an estimate, since I knew the shop and trusted them. The staff there helped make a bad situation into a very easy and enjoyable experience! Everyone I dealt with was knowledgable, helpful and friendly. They presented all of my options, help guide me through what I needed to do, and ultimately, had the perfect CPO sitting there for me. Gary put together a deal that I couldn't walk away from. I had already done my homework, but he didn't know that before presenting the numbers. So I knew the numbers were as good as could be. I crashed my car Mon, took it to them Tues afternoon. Gary showed me the car, I test drove it, he presented the numbers and I pretty much decided to buy. But, we decided to wait to see what the insurance adjuster had to say. We didn't want to influence them in anyway knowing I wasn't fixing the car. On Fri, Rob met the adjuster and did a great job! He knew I was buying that car and that insurance check was going to straight to me. Sat, I signed the papers and drove away with my "new" (for me) 2009 A4. And I LOVE it! Thanks Rob, Gary, Blanca and EVERYONE at Audi Meadowlands Service Center! An important note .. The reason I had taken my car there instead of a "body" shop is because I had already been dealing with them servicing my car. The staff there gets most of the credit for my purchase of another Audi A4. Of course, the car itself gets some credit to. But one big reason I was so happy with the entire experience was because I wanted to stay with Audi Meadowlands. I'd highly recommend Audi Meadowlands for both sales and service. More

Marilyn and the sales mgr. Were very friendly and sincere - not at all pushy. Although I opted for a different vehicle, I would recommend Audi Meadowlands strongly. - not at all pushy. Although I opted for a different vehicle, I would recommend Audi Meadowlands strongly. More

Happy with the job these guys did. Good trade in value, everything was easy breezy. Gary and Nelson did an awesome job getting me a deal I was happy with. Gary did a great job going me the car. everything was easy breezy. Gary and Nelson did an awesome job getting me a deal I was happy with. Gary did a great job going me the car. More

Great experience! The entire team was knowledgeable and professional. The vehicle was presented in detailed condition both inside and out. Gary Covello was a pleasure to work with! professional. The vehicle was presented in detailed condition both inside and out. Gary Covello was a pleasure to work with! More

Brian Kapalin was terrific and very professional. Everything he committed to was done on time and very efficiently. Brian was a pleasure to deal with! Everything he committed to was done on time and very efficiently. Brian was a pleasure to deal with! More

This dealership's service center is one of the best that I have had the pleasure to encounter. The staff are knowledgeable about the vehicles and are ready and equipped to help. I would definitely recommend I have had the pleasure to encounter. The staff are knowledgeable about the vehicles and are ready and equipped to help. I would definitely recommend this dealership to anyone who wants great service. More

Brian and the others at Audi Meadowlands always try to please and make everything as easy for me as possible. I always get a lift right away to my office, which is most helpful and a prompt pick up for r please and make everything as easy for me as possible. I always get a lift right away to my office, which is most helpful and a prompt pick up for return. Madeline Kuflik More

I purchased my Audi A8 back in February, and since purchasing I have been blown away by how amazing the service at Audi Meadowlands is. I've owned Porsches, I've owned BMWs and a host of American cars purchasing I have been blown away by how amazing the service at Audi Meadowlands is. I've owned Porsches, I've owned BMWs and a host of American cars. One particular service rep, Blanca Simpson, stands out as she has gone above and beyond the call of duty. She's friendly, responsive and I never feel like she's trying to up-sell me something I do not need. The Meadowlands Audi dealership makes me feel appreciated by doing the little things. Each time I've gone in for service whether it be warranty service or a tune-up, the car is completed in the time I'm told it will be, the car is freshly cleaned, and they keep me constantly updated as to progress. Blanca manages my expectations. Lastly, the challenge I had in the past with other dealerships was that Enterprise Rent-a-car handled the loaner vehicles. When dropping off my car at the Dodge dealership, I was presented with a Toyota Yaris. That's pathetic. What that dealership didn't consider was that if they offered the latest version of the same car I had for a loaner, or even one at a higher price point, it was essentially acting as a test drive for me to see if I liked the car and motivate me to perhaps purchase that car. Having an Audi loaner motivated me to talk about the Q5, the A4 turbo, the newest A8 to my friends, colleagues and family both about both the service from Meadowlands and also the high quality and feature set of those vehicles. Blanca Simpson always makes sure a loaner is available for me the moment I arrive and I'm out the door a few moments after arrival. Dodge gave me a Yaris to test drive for a week which is both poor taste and bad business. I hold Meadowlands in the highest regard and will continue to be a faithful Audi customer because of the service I receive. More

Right in the middle of running my errands, my Audi A6 2.7T began to sputter and the check engine light came on. Here we go again with faulty ignition coils!!! I thought I was heading for a total loss 2.7T began to sputter and the check engine light came on. Here we go again with faulty ignition coils!!! I thought I was heading for a total loss of a day at a dealership service department. How wrong I was!!! Let me tell you, the service department at Audi of Meadowlands had me in and out with keys in hand within 2 hours without an appointment. This service department was incredible. It was clean, very spacious, fully stocked beverage station and computer internet access (not just Wifi on your device). I've been to service departments were they stick you in a small room with a samll TV, a vending machine and a drip coffee machine. Not here. I could have easily spent the whole day there. Now let me get to the Service Advisor. Her name is Blanca Simpson. One of the most professional, knowledgeable and polite persons I have ever met in the car service department. I would like to thank her for my painless experience. I would also like to thank the service mechanic that worked on my car. I believe his name is Pablo. My car was worked on very quickly and returned to me in the same exact way I left it. There were no fingerprints, no smudges and my steering wheel, seat and floor mats were not dirty. Even the station on my radio and the volume were unchanged. Thanks again Audi of Meadowlands for the extrodinary service. More