Audi Minneapolis
Golden Valley, MN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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The dealership was clean and the staff was friendly. The sales team was also friendly and made sure you are being taken care of.. The sales team was also friendly and made sure you are being taken care of.. More
Evan was wonderful to work with and is very knowledgeable. He is always great with communication and getting a hold of him. Sophia is also a wonderful service runner. knowledgeable. He is always great with communication and getting a hold of him. Sophia is also a wonderful service runner. More
Ryan, my service adviser, was very helpful in explaining the issue and getting the repair done quickly, the issue and getting the repair done quickly, More
Most prompt and friendly service! I would highly recommend buying all my cars from this dealership! I would highly recommend buying all my cars from this dealership! More
Service has been excellent and appreciate the courtesy, knowledge and competence of the service representatives, especially Tony Moe. knowledge and competence of the service representatives, especially Tony Moe. More
/ Fabulous dealership! ! Needed to have a service done immediately and didn’t have an appointment. Golden Valley Audi got me in and out within 1/2 hour. I didn’t buy my ! Needed to have a service done immediately and didn’t have an appointment. Golden Valley Audi got me in and out within 1/2 hour. I didn’t buy my car there but will have it serviced there as long as I have it!!! More
Prompt, quick attention at service desk, nice communication during service process, and do what they say on time. communication during service process, and do what they say on time. More
Always pleasant and willing to help. Comfortable surroundings and amenities. Quick service as well. Customer for life! Comfortable surroundings and amenities. Quick service as well. Customer for life! More
We purchased a car from them on May 5th and they gave us a 28 day temp plate. After day 30 of not receiving the title in the mail (we are out of state and paid for the car in full), I tried for 3 days to ge a 28 day temp plate. After day 30 of not receiving the title in the mail (we are out of state and paid for the car in full), I tried for 3 days to get ahold of someone, no one ever returned my messages. I reached out to MN DMV who advised me to file a claim with the MN Dealer Licensing & Inspections Unit. Within 10 min of filing my claim, a lady from MN Dealer Licensing & Inspections Unit responded to my message. To make a long story short, Audi did not even start to process the title but within a week and a half, I had the title overnighted to me!! Audi was wonderful with communicating when we wanted to come test drive the car and through out the buying process, but when it came to the leg work (after they had my money), they (upper management team) were non existent. Now, my teenage daughter can finally get real plates on her car instead of driving around with expired temporary plates. I will applaud Chelsey and Kim at Audi though. They were very nice and very helpful (as helpful as they could be waiting on the upper management team :( ). I will not advise this dealership to any of my friends. It is a shame that the business management team could give a crap about customer service, but their lower level team go out of their way. More




