Audi Minneapolis - Service Center

Dana is great to work with. I went for a simple oil change. Dana reminded me my car need break fluid flush and tire rotation, without sales pressure. Also, engine control software was updated free of change. Dana reminded me my car need break fluid flush and tire rotation, without sales pressure. Also, engine control software was updated free of charge. Car was washed beautifully. Overall, I'm very satisfied with his friendness, quality of work, and price. More

I showed up at carousel audi, with out an appointment and then told Dana in service that I had to be back at work in 1 hour , Dana made time for me ,my car , I had a slow leak in 1 tire , because o and then told Dana in service that I had to be back at work in 1 hour , Dana made time for me ,my car , I had a slow leak in 1 tire , because of a nail , I have owned 3 audi's , this dealership ( carousel) makes me feel special every time Im in there, they always communicate ,educate me about my car. More

I have been taking my Audi's in for service with Joel and the guys in service for years now They are great to work with and always very helpful and knowledgeable. They have a tough job being the guy who ha the guys in service for years now They are great to work with and always very helpful and knowledgeable. They have a tough job being the guy who has to give you some bad news every once in awhile but the right attitude goes a long way and they do not disappoint. Thanks guys! More

Everyone I worked with was very friendly and willing to explain everything they were doing. My repair ended up taking multiple days and they kept me informed of the status of my repair. It was easy to g explain everything they were doing. My repair ended up taking multiple days and they kept me informed of the status of my repair. It was easy to get a rental car for the time my car was being worked on. My repair ended up taking multiple days and they let me keep the rental the entire time. More

Car was taken in for service on time and delivered back to me on time. I was given a loaner for the day. Service personnel was accommodative of my schedule to pick up the car later than the service cente to me on time. I was given a loaner for the day. Service personnel was accommodative of my schedule to pick up the car later than the service center was open. Car was washed, cleaned all servicing was done weel. More

As always, your service team goes out of their way to help. Getting my car serviced is always a challenge as I have a toddler. To transfer the carseat can be a real pain. Joel recommended the service help. Getting my car serviced is always a challenge as I have a toddler. To transfer the carseat can be a real pain. Joel recommended the service tech to ride with me home and drive my car back to the dealership to have it worked on. Once completed, the service tech drove back to my house and picked up my daughter and I where we delivered back the tech and paid for the service. Quite helpful. Thanks again. More

I've never had one second of stress at Carousel and I have had multiple problems at other highend dealers. They are knowledgeable, friendly, and get you in and out with no hassle. Your loaner and paperwo have had multiple problems at other highend dealers. They are knowledgeable, friendly, and get you in and out with no hassle. Your loaner and paperwork are waiting for you making it a truly easy experience. More