Audi Mission Viejo

I have always been very pleased with the service department at Audi MV. I took my used A4 cabriolet (CPO) in for a service, and while there, mentioned some small problem I was having with my top. department at Audi MV. I took my used A4 cabriolet (CPO) in for a service, and while there, mentioned some small problem I was having with my top. (I don't even remember what it was!) When I went to pick it up a few days later, they not only had performed the service as expected, but I had a brand new top on my Audi! I have never purchased a car from them but have walked in and out of the sales gallery many times. I have never been hassled, in fact sometimes had a little trouble finding a salesperson to ask a question. I wish I could remember the name of the guy who takes the cars in for service. I think it is Jason; but whoever he is, he is very friendly and professional. More

The team at Audi Mission Viejo are very well trained and knowledgeable about the product they sell and service. More over, they are not just typical car sales people that want o get the deal done, add in as knowledgeable about the product they sell and service. More over, they are not just typical car sales people that want o get the deal done, add in as many extras as possible and get you out the store. They make you feel like part of their family, and as a family-owned dealership, you can really feel that they are not part of a huge group. The owners Matt & Scott are more often than not on the premisses and will always great you with a warm smile and hand shake. Audi Mission Viejo is without a doubt the best place to purchase or service an Audi. We have bought 4 cars from them, and there is no reason why we will stop buying from them. More

I was very pleased with the service I received, especially from Paxton and Aaron. Paxton was the epitome of professionalism, providing all the information I needed to allow me to proceed throug especially from Paxton and Aaron. Paxton was the epitome of professionalism, providing all the information I needed to allow me to proceed through the process of deciding that the car was right. The entire process was efficient, smooth and hassle free. It appealed to my engineer’s process oriented nature. I never felt anything but at ease during the time I sent in the facility. Paxton even went the extra mile to get me a spot repair kit to take care of a small paint flaw and changed the tag fillers to ones that pleased my wife. As the car is for her, anything that made her happy was key; and believe me when I tell you she is ecstatic. I think she grins now even in her sleep. Aaron too was of great assistance in discussing financial arrangements and never made me feel rushed or pressured even though this was basically a cash sale. The time I spent with him was very pleasant. As I just purchased the car, I am unable to rate anything but the purchase experience. More

We are long time Audi owners(having bought 3 A8L's), and were excited when we heard that Audi was opening a new store in our hometown. We had been taking in our cars for service to them over the last coupl were excited when we heard that Audi was opening a new store in our hometown. We had been taking in our cars for service to them over the last couple of years, and received exemplary response from everybody at the dealership! So when it came time to replace our 2006 A8L it only made sense to give their sales team a shot and buy locally. I contacted a gentleman by the name of Ryan Beavers through the internet, and set an appointment to look at one of their existing cars. Ryan was very helpful in pointing out the features of the new model, and he was quite easy to work with once we decided to make the deal. We negotiated the terms quickly and without the usual new car sales back and forth with the "manager". He got the paperwork printed up swiftly, and were out in a very reasonable time period. He even called me up within a few days to see how I was enjoying my new car. I have been considering getting an A4 for my daughter, so I called Ryan again to see what was available. As before, he was very helpful and I will definitley work with him if we decide to go with another Audi. More

Horrible bully tactics. Salesbully I dealt with was RYAN BEAVERS. If you have to go to this dealership steer clear of him. Wouldn't let me test drive any car before I told him FOR SURE that I would sign tha BEAVERS. If you have to go to this dealership steer clear of him. Wouldn't let me test drive any car before I told him FOR SURE that I would sign that day. Called me a mooch for trying to get a better deal. Held up pics of his baby in front of me as I was deciding whether I wanted the car, telling me "she won't eat if you don't buy the car." Even if he was joking, this behavior was disgusting. He called me a liar b/c I had said I would sign that day if I got a good deal. This deal was HORRIBLE. Within 15 minutes after I walked out after being thoroughly insulted by this loser, I found a deal for the SAME EXACT car at another dealership for $150/mo less. Horrible experience. More

Good prices, good service and attentive assistance, all with good cars, Audi MV is a winner. The rep we used to buy two Audis, an A-6 and an A-4 Cabrio, Paxton K, is the best car saleperson I have ever us with good cars, Audi MV is a winner. The rep we used to buy two Audis, an A-6 and an A-4 Cabrio, Paxton K, is the best car saleperson I have ever used. I'll come back to Audi Mission Viejo for my next car too. More

Horrible rotten dealer. If you're not willing to pay full msrp and don't like cocky xxxxx salesmen, Go anyplace else!!!!!!!! I was basically chased of the lot for asking what the base price was on an entry l msrp and don't like cocky xxxxx salesmen, Go anyplace else!!!!!!!! I was basically chased of the lot for asking what the base price was on an entry level A4. I already knew what it was, but I wanted to let the sales guy know that I wasn't going to be taken got paying full sticker. More

If you're not willing to pay full sticker or "maybe a couple of hundred off" then look else ware. As soon as I asked what the base price on a 2009 A4 was, I could tell I hit a wall. All of a sudden my "n couple of hundred off" then look else ware. As soon as I asked what the base price on a 2009 A4 was, I could tell I hit a wall. All of a sudden my "new friend Greg" turned into a smug smartass. Although, he did offer to give me a great deal on a 2006 "used" A6. When I told him I wasn't interested in buying used he said "if your looking for bargains your in the wrong place, duuuude" what a PUNK!!!! More

DO NOT BUY A CAR FROM AUDI MISSION VIEJO THEY ARE THE WORST AND DISRESPECTFUL TO CUSTOMERS! After the runaround that I received from the sales department (different pricing by phone and internet, I we WORST AND DISRESPECTFUL TO CUSTOMERS! After the runaround that I received from the sales department (different pricing by phone and internet, I went to Audi Mission Viejo to get a final price on an Audi A6. After being there for over an hour, I got a final price from the sales manager. Thought I was making headway just because the manager got involved but watch out for the finance person. That's were they try and get you. If you are not finance savey watch out for those numbers they hand you and what they roll in the deal. I ended up walking out after spending over 2 hours at that dealership and was accused by the Matt Gunderson( I think he owns the place) of having an attitude of a typical "South County" buyer. It looks like it is a team effort to insult a customer at Audi Mission Viejo. But they are not the only dealer in Orange County. I headed straight to commonwealth Audi in Santa Ana and leased my car from them they were great and very honest. I dealt with Ken babineau he was the best. More

Very nice and attractive dealership, and very efficent people. They offered me a good trade-in for my vehicule (equivalent to what CarMax offered), and made the sale of my new car very smooth. They also people. They offered me a good trade-in for my vehicule (equivalent to what CarMax offered), and made the sale of my new car very smooth. They also offered a very good discount for the new car. I have been visiting 2 other Audi dealers during my purchase process, and though Audi Mission Viejo was far away from where I live, i did prefer this one. I am surprised to read bad comments on this dealer ship. These were a year ago, things must have greatly improved then ! More