Audi Morton Grove

Best in Class Experience I have been dealing with the team at Audi Morton Grove now for two years. They have exceptional customer service. I get frequent calls from my sale I have been dealing with the team at Audi Morton Grove now for two years. They have exceptional customer service. I get frequent calls from my salesman- Omar who is very personable- someone who I have became friends since buying my first car from him. I would highly recommend this dealership over others in the area. They will treat you right, work with you to get you in the car you want . More

MY AUDI OF MORTON GROVE EXPERIENCE I brought my S5 for scheduled maintenance and was told by service advisor Randy that it will take a few hours to complete. I was told that I can have I brought my S5 for scheduled maintenance and was told by service advisor Randy that it will take a few hours to complete. I was told that I can have shuttle service drive me home and back to pick up the car which is a wonderful and convenient service! When the car was done I received a call from the advisor and at that time I respectfully requested shuttle service. Very shortly thereafter the driver came and we drove back to the dealership. I had a very pleasant conversation with the driver and I can honestly say that I was very impressed by his professionalism and wise behavior. I think he is an exceptional asset to Audi of Morton Grove and I strongly believe he would make an excellent salesperson! His name is MICAH and I want to thank him from the bottom of my heart for the respectful, professional and courteous service, please keep up the great work! More

Jin Park Audi Morton Grove Review I came to Audi Morton Grove with my friend to buy a pre owned jeep. The dealership was beautiful and they had a great selection of vehicles. They ma I came to Audi Morton Grove with my friend to buy a pre owned jeep. The dealership was beautiful and they had a great selection of vehicles. They made sure to answer all of our questions and got us a great deal. The staff is very kind and makes sure to take their time with the customers. If you are in the market for a new or pre owned vehicle go see Chris or Mohamed! More

Genuine and kind Scott spent so much time tending to all of our complex needs. We had been to 4 dealerships before making it to Audi Morton Grove. He catered to all of Scott spent so much time tending to all of our complex needs. We had been to 4 dealerships before making it to Audi Morton Grove. He catered to all of needs and showed us the cars we asked and made sure we found one that fit our needs. The manager spent so much time helping us get the financing rate we wanted. Buying a car here was stress free and would definitely recommend! More

Deceptive Flew in from Michigan to purchase a 2014 Audi S4. My experience upon arrival was very pleasant. My issue was when I got home. 2 weeks after owning the Flew in from Michigan to purchase a 2014 Audi S4. My experience upon arrival was very pleasant. My issue was when I got home. 2 weeks after owning the vehicle I noticed a yellow tint to the passenger rear door. There were no accidents on the carfax that they had provided so I cannot be sure what had caused it. I took the vehicle to a professional body shop who were able to determine that the portion of the door had been repainted to sub par quality. I did not see the car totally detailed until after I signed the paperwork at the dealership. Which is a huge detail because it is a white vehicle and the yellow tint is only noticeable when the car is clean. I feel as if they were hiding this fact from me as they had many chances to point it out. Given that I flew in I was not going to leave the dealership without a car that day and there were a few other vehicles i was interested in. I have reached out several times to the general manager with no response to remedy the situation and they have not once responded. Given that I choose to purchase an Audi from this dealership based on their google reviews I thought it was only appropriate to share my experience here. More

Friendly but unwilling to reasonably bargain. First I must say I've been buying cars for 40 years and this is the first time I've seen a dealer stand on his asking price, not even a single dollar First I must say I've been buying cars for 40 years and this is the first time I've seen a dealer stand on his asking price, not even a single dollar off his advertised price online despite "buttons" saying email for special "E" price. There is no special price. Stated they had already lowered the asking price previously. Then offered me 17k on my trade when KBB range was 21,500-24k, later final offered 20k for trade which was NOT in bad or fair condition... new tires, clean certainly "very good" condition, clean didn't even need detailed unlike the sale car which had pet hair inside still as well as several stains on interior pillars. That said, sales guy was polite and personable, no one was rude... they just want a killer deal for themselves on both sides of the deal and won't bend. If you don't care about how much you spend/or lose on your trade, by all means head on in... otherwise, plenty of cars and dealers out there willing to be more reasonable. Oh yeah, almost forgot this gem... I asked to see the title prior to purchase, they said they didn't have it yet, despite it being for sale over two months on their website. Make of that what you will. More

Happy and satisfied. Thanks to Sway Maturano for the time he spent with us today. He even delivered the car to my home on hks day off. Kind sales person. Speaks perfect sp Thanks to Sway Maturano for the time he spent with us today. He even delivered the car to my home on hks day off. Kind sales person. Speaks perfect spanish. Answered all our questions, fed us some snacks, and was on time to our appointment. We'll be back for another car next year. More

Attentive I recently bought a car from Audi of Morton Grove and have to say, they were awesome! Not pushy at all and a very different car buying experience.. E I recently bought a car from Audi of Morton Grove and have to say, they were awesome! Not pushy at all and a very different car buying experience.. Everyone there was helpful and attentive.. Great place to purchase a car! More

Excellent service This place is clean and the staff is very knowledgeable. When I walked in I was met by a manager who introduced me to Dan H, Audi brand specialist, wh This place is clean and the staff is very knowledgeable. When I walked in I was met by a manager who introduced me to Dan H, Audi brand specialist, who then showed me their stock and available vehicles. Dan's knowledge of the vehicle was superb as he knew all the bells and whistles on it and was able to explain rather complex options offered on the Premium Plus model in a very simple way. In addition to that I was amazed bun Dan's ability to communicate and his general knowledge. All in all, I walked in in search of a car and just a few hours later drove off in a spectacular Audi SLine. More

Exceptional It gives us great pleasure to write this review to let people know of our experience. Purchasing a vehicle is very stressful, from finding the vehicl It gives us great pleasure to write this review to let people know of our experience. Purchasing a vehicle is very stressful, from finding the vehicle that you like to making sure you are paying a fair price for it. However that it's not the case at Audi morton grove, from the moment we walked in to driving off the lot to even a few days later the service is beyond exceptional. Mohamed Husain who is their brand specialist was extremely informative and most importantly patient to the point where he even took time to compare pricing from other dealers to give me the comfort of knowing that I was getting an amazing deal. Mohamed even followed a few days later with us to make sure we were satisfied with our purchase, you do not see that type of customer service these days. They accommodated all our requestes with little to no hagle and made the process quick and painless. You recieve free car wash for the life of the vehicle which is nice considering Chicago's bipolar weather. In addition their service team Randy and Arian are very friendly, you are welcomed with a smile and are treated with respect no matter how big or minute your issue is. All this is due to their GM Mike Spilotro, who emphasizes on customer service and making sure that each and every customer is treated equally with respect and care. If you are looking to recieve a great deal with excetional continues service you are definitely in the right place. Thank you Audi Morton Grove for making us a lifetime client. The Raza's More