Audi Morton Grove

Friendly but unwilling to reasonably bargain. First I must say I've been buying cars for 40 years and this is the first time I've seen a dealer stand on his asking price, not even a single dollar First I must say I've been buying cars for 40 years and this is the first time I've seen a dealer stand on his asking price, not even a single dollar off his advertised price online despite "buttons" saying email for special "E" price. There is no special price. Stated they had already lowered the asking price previously. Then offered me 17k on my trade when KBB range was 21,500-24k, later final offered 20k for trade which was NOT in bad or fair condition... new tires, clean certainly "very good" condition, clean didn't even need detailed unlike the sale car which had pet hair inside still as well as several stains on interior pillars. That said, sales guy was polite and personable, no one was rude... they just want a killer deal for themselves on both sides of the deal and won't bend. If you don't care about how much you spend/or lose on your trade, by all means head on in... otherwise, plenty of cars and dealers out there willing to be more reasonable. Oh yeah, almost forgot this gem... I asked to see the title prior to purchase, they said they didn't have it yet, despite it being for sale over two months on their website. Make of that what you will. More

Happy and satisfied. Thanks to Sway Maturano for the time he spent with us today. He even delivered the car to my home on hks day off. Kind sales person. Speaks perfect sp Thanks to Sway Maturano for the time he spent with us today. He even delivered the car to my home on hks day off. Kind sales person. Speaks perfect spanish. Answered all our questions, fed us some snacks, and was on time to our appointment. We'll be back for another car next year. More

Attentive I recently bought a car from Audi of Morton Grove and have to say, they were awesome! Not pushy at all and a very different car buying experience.. E I recently bought a car from Audi of Morton Grove and have to say, they were awesome! Not pushy at all and a very different car buying experience.. Everyone there was helpful and attentive.. Great place to purchase a car! More

Excellent service This place is clean and the staff is very knowledgeable. When I walked in I was met by a manager who introduced me to Dan H, Audi brand specialist, wh This place is clean and the staff is very knowledgeable. When I walked in I was met by a manager who introduced me to Dan H, Audi brand specialist, who then showed me their stock and available vehicles. Dan's knowledge of the vehicle was superb as he knew all the bells and whistles on it and was able to explain rather complex options offered on the Premium Plus model in a very simple way. In addition to that I was amazed bun Dan's ability to communicate and his general knowledge. All in all, I walked in in search of a car and just a few hours later drove off in a spectacular Audi SLine. More

Exceptional It gives us great pleasure to write this review to let people know of our experience. Purchasing a vehicle is very stressful, from finding the vehicl It gives us great pleasure to write this review to let people know of our experience. Purchasing a vehicle is very stressful, from finding the vehicle that you like to making sure you are paying a fair price for it. However that it's not the case at Audi morton grove, from the moment we walked in to driving off the lot to even a few days later the service is beyond exceptional. Mohamed Husain who is their brand specialist was extremely informative and most importantly patient to the point where he even took time to compare pricing from other dealers to give me the comfort of knowing that I was getting an amazing deal. Mohamed even followed a few days later with us to make sure we were satisfied with our purchase, you do not see that type of customer service these days. They accommodated all our requestes with little to no hagle and made the process quick and painless. You recieve free car wash for the life of the vehicle which is nice considering Chicago's bipolar weather. In addition their service team Randy and Arian are very friendly, you are welcomed with a smile and are treated with respect no matter how big or minute your issue is. All this is due to their GM Mike Spilotro, who emphasizes on customer service and making sure that each and every customer is treated equally with respect and care. If you are looking to recieve a great deal with excetional continues service you are definitely in the right place. Thank you Audi Morton Grove for making us a lifetime client. The Raza's More

Good experience This was by far the best car buying experience that I have ever had in the purchasing of a vehicle. My sales representative Michael was awesome!!! I w This was by far the best car buying experience that I have ever had in the purchasing of a vehicle. My sales representative Michael was awesome!!! I would recommend this dealer to anyone looking to purchase an Audi. I have to mention though that I had a small hiccup when it came to finance. The finance manager who was closing my deal was bit arrogant. However, overall it was a pleasant experience. Anytime you want to buy Audi, ask for Michael. More

Thank you Dan H and Reny It was a truly pleasure experience of purchasing my car. Dan H was extremely helpful and knowledgeable. Reny who was the sales manager on the floor th It was a truly pleasure experience of purchasing my car. Dan H was extremely helpful and knowledgeable. Reny who was the sales manager on the floor that day was just amazing and pleasant to work with. We got to the bottom agreed price right away and he gave my a comfort that I'm getting great deal for my money. He really helped with closing the deal from very begging to the end. I have to mention though that I had a small hiccup when it came to finance. The finance manager who was closing my deal was extemerlky rude, uncooperative and pushy when it came to selling additional options for the car. I had to ask for manager to step in, as situation was getting out of control. I feel that I could have gotten much better deal on my finance interest rate, but being fed up with his arrogance and rudeness I just let it go. However, overall it was a pleasant experience. Anytime you want to buy Audi, ask for Dan H. and Reny. They will truly make you feel that you are getting the best deal. More

Great place to do business I've have had nothing but a wonderful experience at Audi Morton Grove! I come to hang out here almost everyday and love the sales staff management te I've have had nothing but a wonderful experience at Audi Morton Grove! I come to hang out here almost everyday and love the sales staff management team and the service department! More

Average dealer Salesperson did not seem interested in selling me a car. He did not even introduce himself to me. He answered a few of my questions and told me to loo Salesperson did not seem interested in selling me a car. He did not even introduce himself to me. He answered a few of my questions and told me to look around. He left and never returned. Neither will I. More

McGrath gouged my 86 year old Mother for over $15,500 My parents purchased a new A4 2017 from McGrath. Neither I, nor any of my 5 siblings, knew about this purchase. When we became aware and considered th My parents purchased a new A4 2017 from McGrath. Neither I, nor any of my 5 siblings, knew about this purchase. When we became aware and considered the transaction, we became furious. McGrath took advantage of my 86 year old Mother and 90 year old Father. McGrath sold them a fully loaded A4, Sport version for over list price (I guess McGrath thinks my 86 year old mother needs a high performance car). McGrath sold them an extended warranty for $3,700+, $2,700 of every possible add-on, and gave them $14,200 for their 2013 A4 with 18,000 miles on it (Kelley Blue Book is $19K to $21K). In total, my parents were gouged for $15,500+. I am a long-time Audi client and have purchased 4 Audi's. My parents have purchased 3 Audis. I know what a fair market deal looks like and McGrath gouged my elderly parents. McGrath takes advantage of elderly clients. More