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Audi Morton Grove
Morton Grove, IL
724 Reviews
Audi Morton Grove doesn't just have an outstanding inventory of new cars, our dealership also has a great selection of pre-owned Audi models in our used car inventory. Each vehicle at our used car dealership is thoroughly inspected to ensure that it meets our standards and will provide you with the quality and reliability you are looking for in the Chicago, Park Ridge, Evanston, Des Plaines areas. We take pride in our used car models, here at Audi Morton Grove. We encourage you to explore our superb selection of new and used luxury cars by browsing our online inventories and visit us for a test drive when you find a model that sparks your interest!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 724 reviews
December 22, 2014
Great Service from the "new " Morton Grove Audi. Dealership. I don't usually write reviews, but since the ones on this site are almost two years old I thought I would tell you about my experience with McGrath Au I don't usually write reviews, but since the ones on this site are almost two years old I thought I would tell you about my experience with McGrath Audi. I moved from out of state to the northern suburbs of Chicago 2 years ago and went to the "old" McGrath Audi for service on a co-worker's recommendation. The dealership was a bit outdated but my experience with the service people was really good. The new dealership, however, is unbelievable. What a change.....The people are still great, just as before, and the service is far better than the great service I received from them at the old building. I am convinced that they were a bit overwhelmed by the number of Audi's they were selling, but the new building is awesome and so are the people. If you ever need service for your Audi, give them a try. You'll say they're awesome too. Ginger T More
by Ginger T
Employees Worked With
Greg Bart, Norberto
September 23, 2014
Lied, Owes me Money and Failed to Register my Car First, our buying experience was poor. We spent at least 5 hours on site to close a deal when we knew exactly the car we wanted to buy before we arri First, our buying experience was poor. We spent at least 5 hours on site to close a deal when we knew exactly the car we wanted to buy before we arrived, and spent minimal time negotiating (maybe 20 minutes). We found the car online, and drove to Chicago to purchase the car. Second, because we were out of state buyers (from Indiana) we were told we had to put a $2,000 deposit down that we would get back as soon as we obtained and sent back a VIN Verification Report. We did not get the money immediately after completing our responsibility (which we overnighted the completed VIN Verification Report the Monday after our purchase --- oh yeah, did I mention we had to pay for this report out-of-pocket?). Instead we had to call, call and call again until we finally got our money back 3 weeks later. Third, we were told that since we were out of state buyers, McGrath was required to collect wheel and excise tax and registration fees from the sale to remit to the Indiana BMV on our behalf. After no communication of the money and forms being remitted to the Indiana BMV we called, called and called again, and were told that it was in the hands of the Indiana BMV. After calling the Indiana BMV two days after our temporary plates expired, we were provided evidence by the Indiana BMV that in fact they had just received the paperwork from McGrath the day we called. Come to find out, McGrath only registered plates for 3 months, not a full year, and only remitted approximately $200 of the nearly $900 they took from us when we purchased the car. Again, I am calling, calling and calling again to find out where my money is, and in the mean time I have to drive with expired temporary plates until I get my plates from Indiana BMV. I was told by the Indiana BMV my other option is to renew my temporary plates for a fee (which McGrath claims is illegal and said they could not do for me, while the Indiana BMV says in fact you can --- McGrath's solution was to tell me to drive with the expired temporary plates and hopefully I wouldn't get pulled over). Any good lawyers out that that can help me --- there has to be a breach of fiduciary responsibility here somewhere. More
by jasonwhitmer
Employees Worked With
Adam (Salesman), Chris Benago (Finance Department)
September 02, 2014
Great Purchase Experience with Addy's help! We bought a Audi Q5 during Labor Day weekend. Addy in McGrath Audi of Glenview helped us on all aspects during our purchase process and he is absolu We bought a Audi Q5 during Labor Day weekend. Addy in McGrath Audi of Glenview helped us on all aspects during our purchase process and he is absolutely amazing when it comes to customer service. We are very happy with the new car and the service we received in McGrath. Thank you. More
by chenmei
Employees Worked With
Addy
September 02, 2014
Lease exchange AudiQ5 I received a letter from the sales manager contacting me to consider turning in my 2013 AudiQ5 before its lease expiration and consider leasing a 2015 I received a letter from the sales manager contacting me to consider turning in my 2013 AudiQ5 before its lease expiration and consider leasing a 2015 Q5 in its stead. I contacted her and we exchanged some preliminary information via email - extremely curtious and promptly. I went to the dealership the next day and within 3 hours found myself in a brand new better equipped and higher valued vehicle - with a very similar lease rate. I am excited and happy - the dealership performed extremely well. More
by shallmeyer
Employees Worked With
Adam Strojecki, Kodi Freedman
August 30, 2014
Excellent Experience If I could give you one piece of advice, BUY YOU NEXT CAR FROM McGRATH!! Gabriel was professional, efficient, and went the extra mile to address all m If I could give you one piece of advice, BUY YOU NEXT CAR FROM McGRATH!! Gabriel was professional, efficient, and went the extra mile to address all my needs. This is the fifth car I have purchased from the McGrath Auto Group. I would not go anywhere else. More
by bjrquinn
Employees Worked With
Garriel
August 28, 2014
Excellent Service for Purchasing a Vehicle Excellent service from the sales team Reny (Salesman), Kodi (Manager) and Chris (Finance). The Audi team always trying to help and make things happen. Excellent service from the sales team Reny (Salesman), Kodi (Manager) and Chris (Finance). The Audi team always trying to help and make things happen. Congratulations for the team you have. Buying the Q3 was a great experience!! More
by hcano2218
Employees Worked With
Renny Benyamin, Kodi Freeberg, Chris Banago
August 28, 2014
BEST AUDI DEALERSHIP IN ALL CHICAGOLAND If you are interested in purchasing an Audi......... go to this dealership. From the moment you walk into the showroom, you are welcomed, without b If you are interested in purchasing an Audi......... go to this dealership. From the moment you walk into the showroom, you are welcomed, without being hounded, like most other auto dealerships. Professional, trained and very knowledgeable staff. The entire process of buying my Audi went along flawlessly. Gene - Sales Manager, Kodi and Chris - Thank you !! I'm an Audi Driver forever. More
by tinarutt
Employees Worked With
Gene, Kodi, Chris
August 22, 2014
My first car purchase I am an international student and I worked with Mr. Reny Benyamin. This is my first car and I am pleased with it. He was great to work with and the Ge I am an international student and I worked with Mr. Reny Benyamin. This is my first car and I am pleased with it. He was great to work with and the General Manager was very good to listen to what we want. I am going to service my car here as well and will give a separate review based on my experience. I would recommend this dealer. More
by Ajay karthik
Employees Worked With
Reny Benyamin
July 24, 2014
GREAT DEALERSHIP!! I am an international student who wanted to purchase Audi A3. This was my first time purchasing the vehicle in the states; I was very nervous, excited I am an international student who wanted to purchase Audi A3. This was my first time purchasing the vehicle in the states; I was very nervous, excited, and timid. I had Gene as my dealer. He was extremely helpful, kind, and patient with me. The entire experience was very fascinating and fast. I would like to recommend this dealership and my dealer, Gene, for anyone who is willing to purchase Audi. Thank you! More
by chihun0917
Employees Worked With
Gene
July 17, 2014
Wonderful. Worked with Gene K. on my new A5. He was great. We came into the dealership at 8pm and left at 10:30pm. Picked up the car the next day. No pressure, Worked with Gene K. on my new A5. He was great. We came into the dealership at 8pm and left at 10:30pm. Picked up the car the next day. No pressure, he worked with us to get this deal done, quickly. I love my new car! Wonderful experience, nothing like I've experienced in the past, and I have had many cars. More
by jillbass65
Employees Worked With
Cody
