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Audi Morton Grove - Service Center
Morton Grove, IL
55 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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55 Reviews of Audi Morton Grove - Service Center
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May 26, 2021
It's never the dealership it's always the people who works there that makes the place better. SHOUT OUT TO Sino for always going above and beyond for my needs. Always looking out for my car like it's hi works there that makes the place better. SHOUT OUT TO Sino for always going above and beyond for my needs. Always looking out for my car like it's his personal car. Thank you for everything. More
by naveedhooda
Helpful May 26, 2021
I’m fairly new to this dealership but every time I come I always receive exceptional customer service! Five star quality work as well with my Audi always receive exceptional customer service! Five star quality work as well with my Audi More
by Sparkle
May 23, 2021
I was very pleased with the full service service my car received and the through explanation of what caused the issue and what I can do to prevent it in the future, by Jaylene A. received and the through explanation of what caused the issue and what I can do to prevent it in the future, by Jaylene A. More
by jjs
Employees Worked With
May 22, 2021
Sino was excellent. Thorough, courteous and detailed. Audi Morton Grove is also very professional and easy to work with. Both job well done and great !! Audi Morton Grove is also very professional and easy to work with. Both job well done and great !! More
by Audi sanibel
Employees Worked With
May 21, 2021
Not only were they able to repair my car quickly, but they gave me another E-Tron to use while they were fixing my car!! Thanks Arameh you guys are the best!! they gave me another E-Tron to use while they were fixing my car!! Thanks Arameh you guys are the best!! More
by mike@drgraphx.com
Employees Worked With
May 21, 2021
Amazing service, very friendly environment, Arameh always coming through for me making the experience at audi so much better. These guys are always so helpful coming through for me making the experience at audi so much better. These guys are always so helpful More
by kevky91
May 21, 2021
Arameh is absolutely THE best service advisor I have ever worked with at this or any other dealership. He is extremely knowledgeable and takes the time to answer all of my questions about the service to be p worked with at this or any other dealership. He is extremely knowledgeable and takes the time to answer all of my questions about the service to be performed. He is communicative and friendly while always going above and beyond to minimize any inconvenience and get my vehicle back to me as quickly as possible. In summary, Arameh is a true professional and a fantastic representative of McGrath Audi. More
by bjh1014
Employees Worked With
May 18, 2021
PROVEN FRAUD! BEWARE! For a car we bought from them, Audi Morton Grove charged us $1.500 for a 35.000 miles service, when the service was covered under a service plan. It was their car. We pointed out the se Morton Grove charged us $1.500 for a 35.000 miles service, when the service was covered under a service plan. It was their car. We pointed out the service plan we bought. With a lie ("35.000 miles service are not included") McGrath denied our claim. And this wasn't even the only lie: When I confronted them after getting help from another dealer, they declined responsibility and said: "We haven't seen you in over a year". Earlier on they lied about the tires of my trade-in too, trying to decrease the value. I actually had bought those tires just a few days before, they were brand new. All this is not a misunderstanding because McGrath was aware of everything. This is fraud. I have this in writing. State attorney and BBB are getting involved. They have to pay us back our money. Don't believe what they say! Keep all your invoices! Never, ever have I experienced a more dishonest and despicable behavior from a car dealer, wow! Stay away! More
by Mark N
Employees Worked With
Daniel De La Rosa, Randy S
May 18, 2021
Sino and Arameh are very trust worthy and caring people. I had issues with my brand new A4 which they handled for me immediately and never had the same issue. I had issues with my brand new A4 which they handled for me immediately and never had the same issue. More
by Z.gabrail12
May 16, 2021
Randy S. was friendly, professional and promptly updated me throughout the entire service process. He went above and beyond to address all of my concerns. Fantastic service! I highly recommend Randy S. and me throughout the entire service process. He went above and beyond to address all of my concerns. Fantastic service! I highly recommend Randy S. and the entire service team at Morton Grove Audi. More
by Kenny F
