Audi Natick

I had a great experience at Bernardi Audi. Jon was helpful answering my *many* questions via email and always providing answers really promptly and completely. He was not pushy but instead helped me n helpful answering my *many* questions via email and always providing answers really promptly and completely. He was not pushy but instead helped me navigate decision-making as I wavered between A3, A4, Q5 and pre-owned v. new. Other employees were also helpful and nice. It was a positive experience overall! More

I got a very good certified used car. Service was very good and prompt. Jon went out of his way to help me make this a positive experience. Always reachable, always responsive. good and prompt. Jon went out of his way to help me make this a positive experience. Always reachable, always responsive. More

Fabio was extremely professional, Always replied to my e-mails and phone calls, the service department is very good and with their new building this dealership will be one of the bests in the country with e-mails and phone calls, the service department is very good and with their new building this dealership will be one of the bests in the country without any questions. Thanks Bernardi for my brand new A5. More

I was pleasantly surprised with the experience at Bernardi Audi, especially with the professionalism and superb customer service offered to me by their sales person, Jon Miranda. It was apparent to Bernardi Audi, especially with the professionalism and superb customer service offered to me by their sales person, Jon Miranda. It was apparent to me that Jon was interested in helping me get the best option to suit my needs and in the smoothest manner. He went above and beyond to make sure I was getting what I wanted and walked out extremelly happy with my purchase; needless to say, that is exactly what I got and as a result I highly recommend him to anyone I know that is in the market for a vehicle. Jon is one of the nicest person I have had the pleasure to deal with, he listened to me and made sure that any questions I had were answered to my satisfaction; he is very knowledgable and courteous and was always reachable. I have found a dealership for continuous business and hope to be able to deal with Jon again. More

I purchased a new car at this dealership and I was very pleased with the overall experience. The salesperson, Jon Miranda, was terrific. He was friendly, professional and very knowledgable. I highly rec pleased with the overall experience. The salesperson, Jon Miranda, was terrific. He was friendly, professional and very knowledgable. I highly recommend this dealership. More

Jon Miranda was the most accomadating and most low pressure sales person I met during my car search. The low pressure enviroment made me feel like they were all willing to help. Thank you Bernardi! pressure sales person I met during my car search. The low pressure enviroment made me feel like they were all willing to help. Thank you Bernardi! More

The best dealership I've worked with in over thirty years of buying cars. I recently sold my business and suffered multiple delays in receiving my funding and yet Bernardi Audi, led by the sales efforts of of buying cars. I recently sold my business and suffered multiple delays in receiving my funding and yet Bernardi Audi, led by the sales efforts of Jon Miranda, dealt with me fairly and patiently. I purchased a fully loaded A8 custom ordered and then had to delay my pick up multiple times because of my funding delays. Bernardi bent over backwards to work with me and they've earned a customer for life. I am extremely pleased with my experience to date and won't hesitate to "hunt Jon down" the next time I buy a new car. More

Bernardi Audi is a great and easy place to shop. More importantly, the guys in service (especially Fady Sidhom) are fantastic. We once had a dispute with the tire package company so Fady immediately got importantly, the guys in service (especially Fady Sidhom) are fantastic. We once had a dispute with the tire package company so Fady immediately got on the phone with them and fought to get it covered, so that we didnt need to pay anything additional out of pocket. This was just another example of how the team at Bernardi is always going out of their way to make sure that any and all issues are taken care of in a timely, professional and pain-free manner. More

There is your stereotypical car salesman, and then there's Jon Miranda. I visited a number of dealerships before coming to Bernardi, and immediately felt comfortable working with Jon. He was professio there's Jon Miranda. I visited a number of dealerships before coming to Bernardi, and immediately felt comfortable working with Jon. He was professional, thorough, knowledgeable, and most of all, he actually listened to what I was looking for in the car. Most customers expect to be upsold during the car buying process, but I genuinely felt that Jon was offering me the things that I needed and not just giving me advice based on what benefited him. His follow-through was impressive, and he was incredibly flexible about meeting me based on what suited my schedule. He made the process easy...a pretty difficult task, in my opinion. More