Audi Natick

I must tell you about this dealership because they so deserve it. Unfortunately for me,my car has had many issues, Each time Steve Ross has greeted me with the professionalism and kindess and the sevice deserve it. Unfortunately for me,my car has had many issues, Each time Steve Ross has greeted me with the professionalism and kindess and the sevice dept has fixed everything. They have outdone themselves. Whenever it has been a reoccurring problem they have stuck with it and totally went overboard to make it right. They have given me loaners when needed and my car comes back tome in perfect condition. They take a lot of pride in the work they do and they truly care about their customers. I feel privledged to be part of this group. More

I decided on purchasing my car from out of state. I called 4 Audi dealers within an hour and half drive. Domenic and his dealership put all other dealerships to shame. If Dom was not available for a called 4 Audi dealers within an hour and half drive. Domenic and his dealership put all other dealerships to shame. If Dom was not available for a call or return email, he always had backup and i never felt i needed to tell my story again. I made one trip to the dealership and those i met all seemed very professional and easy to deal with. It was well worth the drive and i will plan on aquiring my next Audi from Domenic and Bernardi Audi. Mike M More

I was in the market for a brand new Audi Q7 and stopped into Bernardi. After having such a pleasant experience with the sales department, I decided to buy immediately. I would recommend doing business wi into Bernardi. After having such a pleasant experience with the sales department, I decided to buy immediately. I would recommend doing business with Bernardi for their courtesy and professionalism. More

I purchased my Audi A4 at Bernardi and was very happy with the sales process, which I would characterize as respectful and honest. I also found the service department to be helpful and friendly. with the sales process, which I would characterize as respectful and honest. I also found the service department to be helpful and friendly. Bernardi Audi took the time to properly and completely prepare my vehicle. The attention to detail as well as the efficient process of delivering my vehicle was impressive. I would highly recommend doing business with Bernardi Audi. I am very pleased with my Audi A4. It's a great car. More

I've purchased two vehicles here, and the service has been outstanding, much better than the Porsche dealers I used to deal with. The entire experience, from setting an appointment, to using the dealer's been outstanding, much better than the Porsche dealers I used to deal with. The entire experience, from setting an appointment, to using the dealer's shuttle, to picking up a freshly cleaned and well-maintained vehicle, is always superb. More

I have been going to Bernardi Audi for years. I leased my last car there and always go out of my way (from Boston) to have it serviced in Natick. Steve is always extremely responsive and helpful and help my last car there and always go out of my way (from Boston) to have it serviced in Natick. Steve is always extremely responsive and helpful and helps me to get in and out of "service" so I can get back to work. The customer service I get through Steve and Bernardi keeps me coming back to them time and again. Lynda Murphy More

Steve was tremendously helpful, friendly and professional. I had just gotten through a major repair less than one month ago. I came in very frustrated and very upset because I felt taken advan professional. I had just gotten through a major repair less than one month ago. I came in very frustrated and very upset because I felt taken advantage of. (I am not usually this way when I am at the Audi Service Center.) Steve remained profeesional, quickly got me a ride to work and more imporantly, he must have pushed to get THE TOP mechanic on my car to fix it. In addtion, he helped me to easily get a loaner car overnight and very smoothly get my own car back the next day. He assured me that they wanted to make 100% sure they had fixed the car properly. I left feeling renewed and confident about the Audi Service Center. They have always been extremely kind and helpful to me. I want to continue to trust and appreciate the fabulous staff and mechanics. THANK YOU to Steve, to my mechanic, and to the entire Audi crew. This experience helps me to stay excited that my next car will also be an Audi. JANE POLLEY PS will you please assure me that you WILL NOT use my e-mail address for any Audi group e-mails, newsletters or promotions and that it will only be used once, to confirm that you got this note? THANK YOU! More