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Audi New Rochelle
New Rochelle, NY
742 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 PM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 742 reviews
February 21, 2022
Car was not completed when I came to pick it up. Waited an hour for my car to be ready and it was not washed. Expected more going directly to the dealer opposed to a smaller mom and pop shop.felt I Waited an hour for my car to be ready and it was not washed. Expected more going directly to the dealer opposed to a smaller mom and pop shop.felt I overpaid for something I could of gotten done for half the price. More
by Ronbertrand.rb
Employees Worked With
Chrys
February 19, 2022
I had the best experience at New Rochelle Audi! ! Their professionalism is second to none!! Thank you for my beautiful ride ☺️ ! Their professionalism is second to none!! Thank you for my beautiful ride ☺️ More
by sjames0727
Employees Worked With
Joe Marra, Jonel Gonzalez, Douglas Laveist
February 16, 2022
All staff including the receptionist at the front desk. Sales manager, sales rep and financial advisors were so helpful and kind. The best Audi I have been to and will definitely be using this office goi Sales manager, sales rep and financial advisors were so helpful and kind. The best Audi I have been to and will definitely be using this office going forward. More
by Gules844
Employees Worked With
Sales manager and finance all get 5 stars. , Edgar Gonzalez
February 08, 2022
My first time at Classic Audi new building. My service rep was Anthony Aguirre who was great as well as everybody else their, I would highly recommend this location for all of your needs! rep was Anthony Aguirre who was great as well as everybody else their, I would highly recommend this location for all of your needs! More
by Azzurri95
Employees Worked With
Anthony Aguirre
January 26, 2022
Review is for their new service facility and the newly renamed Audi of New Rochelle located at 2 Harrison Street. None of the staff from their North Macquesten Pkwy in Mount Vernon NY appear to have move renamed Audi of New Rochelle located at 2 Harrison Street. None of the staff from their North Macquesten Pkwy in Mount Vernon NY appear to have moved into this new facility behind NewRoc, which is very unfortunate. It is currently staffed by poorly trained individuals who over-promise and mis-communicate. I was told that a simple oil change and factory safety recall would be done within 2 1/2 hours. I didn't leave their facility for 5 hours! They were also supposed to do our vehicle's annual inspection, and inexplicably "ran out of NY state inspection stickers". Then, when I went to our local gas station to have it done, our vehicle FAILED INSPECTION since Audi reset all the data during our service. Shouldn't they have told me that might happen? AVOID THIS FACILITY! More
by westchesterfamily
Employees Worked With
S DIAZ (service rep), K RIDLEY (service mgr)
