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Audi New Rochelle
New Rochelle, NY
744 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 PM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 744 reviews
July 06, 2016
Excellent service It was really a great experience. I would definitely go back there for future purchase if I am around. I would definitely recommend this place. It was really a great experience. I would definitely go back there for future purchase if I am around. I would definitely recommend this place. More
by Niju
Employees Worked With
Joe Marra, Clive Perkins
July 01, 2016
Unannounced service! Drove in at the end of the day with an unusual problem with volume control (radio, telephone, GPS) & was taken right way. Joanna Bell, as always was e Drove in at the end of the day with an unusual problem with volume control (radio, telephone, GPS) & was taken right way. Joanna Bell, as always was efficient, professional and so pleasant! Rental car was arranged as all loaners were out and was called the next day to come pick up the car..fixed! Everyone at Audi Service is great! More
by Disbrow, D A4
Employees Worked With
Joanna Bell in Service
June 26, 2016
Smooth, efficient service at Classic Audi Always a great service experience at Classic Audi. Joe Sackson, the service rep, was knowledgeable and helpful in dealing with our various service is Always a great service experience at Classic Audi. Joe Sackson, the service rep, was knowledgeable and helpful in dealing with our various service issues. It's just a pleasure working with such professionals, who really care about getting everything fixed right the first time. I also appreciate that they treat my car with real respect. Great experience all around. More
by CDM14
Employees Worked With
Joseph Sackson
June 26, 2016
Painless and professional Jose picked up my car, on time, with a smile! Returned the car serviced, clean, and with a very pleasant deneanor. Explained everything. Even advised Jose picked up my car, on time, with a smile! Returned the car serviced, clean, and with a very pleasant deneanor. Explained everything. Even advised a warranty extension, all in my driveway. A real fine ambassador for Classic Audi!! More
by Q5 Guy
Employees Worked With
Jose, Ross Lubell
June 24, 2016
2009 Audi A4 55K service I visited the Classic Audi service center for my 2009 Audi A4 55,000 mile check up. I was helped by service agent Eddie Patafio who is the ultimate p I visited the Classic Audi service center for my 2009 Audi A4 55,000 mile check up. I was helped by service agent Eddie Patafio who is the ultimate professional. The overall service was a very positive experience as Eddie made sure everything was explained that was done for this service. Classic Audi is very lucky to have a person like Eddie Patafio working there as I will go out of my way to see and deal with him. More
by audiguy9157
Employees Worked With
Eddie Patafio
June 19, 2016
Q3 lease Ivan boros was extremely professional and very helpful. His no pressure aproach was very refreshing and so was his product knowledge. A pleasure to do Ivan boros was extremely professional and very helpful. His no pressure aproach was very refreshing and so was his product knowledge. A pleasure to do business with More
by Marco
Employees Worked With
Ivan Boros
June 13, 2016
well done i received the type of service and atention i expect when buying a luxury car like Audi. Janessa Roman took care of informing me of every step and by i received the type of service and atention i expect when buying a luxury car like Audi. Janessa Roman took care of informing me of every step and by finding a solution for my request to pick up the car after closing hours. thanks Andy More
by ar13
Employees Worked With
Janessa Roman
June 09, 2016
Purchased a used A4 Really great experience at Classic. They had the best selection within 50 miles and while the price was firm on used car I purchased, it was fair. I w Really great experience at Classic. They had the best selection within 50 miles and while the price was firm on used car I purchased, it was fair. I worked with Clive Perkins and it was a no pressure transaction. He was quick to follow up with any questions that I had. Worth the trip from CT. Be sure to call ahead about cars you might be interested in, as many are stored off the main lot and not easily accessible. More
by crerock13
Employees Worked With
Joe Marra, Jeffrey Lower, Clive Perkins
June 08, 2016
Classic Audi is a Class Act Fast, Professional Service. Ross Lubell of Classic Audi in Eastchester, NY greatly assisted me when the lease on my current car was ending and I ne Fast, Professional Service. Ross Lubell of Classic Audi in Eastchester, NY greatly assisted me when the lease on my current car was ending and I needed to find a new one quickly. My husband is usually responsible for these things but he was traveling for work. I inquired about the Audi Q7 through the dealership website and Jason immediately responded connecting me to salesman Ross Lubell. Ross and I had a very informative conversation over the phone, as he explained various options and pricing and encouraged me to visit that day if I was able. Because he had provided so much data over the phone, unlike Manhattan Audi which had proved to be opaque and less responsive, I felt it was worth the trip. And for any of you who have never visited Classic Audi in Eastchester, it’s a gorgeous and intimate showroom, perched right between Bronxville and Scarsdale where everyone is friendly and the drive over is a delight. The salespeople are all friendly professionals you could have gone to college with who wear colorful ties and help you grab a coffee. I almost expected someone to ask if I wanted to play a round of golf while waiting. A few hours later, after meeting with Ross and the finance manager Jeff Lower, who was also wonderful, I drove back to the Upper East Side in our new Audi Q7. More
by happywithnewcar
Employees Worked With
Jeffrey Lower, Ross Lubell
