Audi North Atlanta

Thank you for the best customer service ever!!! From the moment I walked into the dealership I was treated with respect and kindness. Steve B. went above and beyond to help me decide what was the be From the moment I walked into the dealership I was treated with respect and kindness. Steve B. went above and beyond to help me decide what was the best vehicle for my family. Kevin, Steve and the gentlemen in finance were knowledgable, friendly and extremely helpful. Steve B took about two hours of his time to go over every detail of the Q7 with me. I can not thank you guys enough for treating me and my family so great. You will definitely have my referrals and my repeat business. More

Friendly, Pressure-free Service John was fantastic. I found several different cars online and John was the first dealership to call me back and set up a drive. I had to reschedule an John was fantastic. I found several different cars online and John was the first dealership to call me back and set up a drive. I had to reschedule and he immediately sent an email with the new time - no fuss. The drive was great. He allowed us all the time we needed to look at the car. It was used and still had a slight pet odor and was a little dirty and he assured us that would be taken care of. We had other cars to check out, but he didn't pressure us at all, just reminded us it might not be there later. He called us over the weekend to let us know the car was still around. When we came back, they had done an amazing job of detailing the interior! He allowed us to drive it again and when we decided to purchase, he was as efficient as possible with the paper work, all while being friendly and enthusiastic. It was a great experience and I felt he really cared about us getting what we needed, not just about selling a car. More

Great to work with! Steve was really great to work with. He doesn't beat around the bush or drag out the sale. I'm from NY and was visiting family and came in to test dri Steve was really great to work with. He doesn't beat around the bush or drag out the sale. I'm from NY and was visiting family and came in to test drive the Q5. Steve was very easy to talk to and shared a ton of knowledge about the vehicle. I told him what I was looking for in a particular color combination of the Q5 TDI and instead of trying to sell me what was on the lot, he went out of his way to look up inventory in other dealerships and shipments coming in and was going to get me what I wanted and delivered to NY. He got me pricing and model information immediately and gave a good price and added no pressure to the process. I would absolutely recommend Steve to anyone buying an Audi. More

These folks stepped up!! Having worked around a small town auto dealership in the past, I have little expectation when it comes to buying a new car. I must admit, however, th Having worked around a small town auto dealership in the past, I have little expectation when it comes to buying a new car. I must admit, however, that Michael Bates and Joleen Dudley really stepped up and made this recent experience the best I've ever had. My wife and I had been speaking to other dealers about an Audi A6, but Michael and Joleen matched, then topped the best offer we had. Michael's follow-up phone calls and Joleen's follow-up emails certainly indicated they wanted our business, not only in the new car arena, but in servicing the Audi we already have. It was our pleasure to spend time with Michael on the day we ordered our new car, as he is an extremely sharp, well-spoken, no-nonsense guy who understands the auto dealer business and knows what it takes to build an effective sales team. He gained a lifetime customer - we have no desire to go anywhere else for all our future needs. More

Very happy First things first: my experience with Audi North Atlanta was really, really positive. I'm from Houston, Texas. I found Audi North Atlanta when sea First things first: my experience with Audi North Atlanta was really, really positive. I'm from Houston, Texas. I found Audi North Atlanta when searching for a specific vehicle online. The color combination I sought was unavailable for immediate purchase in Houston; my sister, also from Houston, purchased her Audi in Atlanta for the same reason. Cornelius H. "Neal" Davis was my salesman, and a huge part of my positive experience: -- He responded very quickly to my initial inquiry and all subsequent emails. -- His asking price was significantly less than Audi Central Houston's asking price for the same car. I find the whole "negotiation" business really distasteful, so I was grateful to be able to sidestep that bit. -- He was efficient, knowledgable, direct, and consistent, and he was an excellent intermediary with the financial department. -- He was equal parts funny, friendly, and professional. No small feat. Matt Frier arranged a combination wire transfer / finance loan for me. It was painless, and the interest rate that he secured for me was excellent. Dino was contracted to deliver the car to me in Houston. He delivered the car in perfect condition to the location of my choosing at the time he promised to do so. I would absolutely return to this dealership for my next Audi. I would also encourage anyone (anywhere) who's in the market for one to contact Neal at Audi North Atlanta before buying elsewhere. Very happy :) More