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Audi North Atlanta
Roswell, GA
In addition to an unparalleled inventory of new Audi models and luxury used vehicles, Audi North Atlanta is a trusted resource for any automotive information that customers in Roswell, Marietta, Duluth and surrounding Atlanta communities may need. Our friendly, professional staff is ready to assist with you choosing the perfect vehicle, advising you on necessary repairs and preventative maintenance, finance questions, and more.
Stop by our showroom located at 11100 Alpharetta Highway or give us a call at 678-795-3300.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 06, 2020
"I was doing work in the area and ran over something and..."
- MarshaI was doing work in the area and ran over something and had an emergency flat tire that had to be repaired that was not an Audi vehicle. Kay made sure that we had the tire changed and the spare put on. Kenny was awesome changing the tire. Love this dealership! They went above and beyond any dealership I've ever been at. My next vehicle will be in Audi.
Read MoreEmployees Worked With
Kenny and Kay
July 24, 2020
"People make the difference here in sales and service"
- J PlocicCan't say enough great things about some of the people at Audi North Atlanta. Audi makes an awesome car - but there people here make it an awesome experience. Salesman Kevin is great to work with. He listens and is patient and guides me along to the car I want/need and not what company is trying to sell. Roy in service provides great personal service. He responds quickly, takes care of what is needed and kindly suggests things I could consider looking at when getting serviced, without making me feel like I'm being pushed into something I don't need. Because of Roy and Kevin I have built trust in Audi North Atlanta.
Read MoreEmployees Worked With
Kevin and Roy
April 07, 2020
"Terrible service"
- neverfollow-rs4I’ve had bad experiences with Audi North Atlanta service department in the past, consistently. They left black spots in the interior (headliner and side panel), washed half of the car, didn’t want to fix the noise that the car was making since I bought it (2018 Q7), I took it to a different dealer and they fixed it. Just terrible service that you don’t expect from brand like Audi. Last few services that I needed I would drive to Gwinnett Audi which is about 40 minutes away instead (North Atlanta is only 10-15) of going to North Atlanta. I needed an oil change and thought why don’t I give them a try just because they are so close to me. They informed me that the oil change is $139.99, I told the advisor (Kay) that they have a coupon on their website for $69.99 for up to 5 quarts for 4 cylinder cars. She tells me because I have an SUV its more (She assumed that it was 6 cylinder but my car is 4), I corrected her and then she immediately tells me that’s for sedans and not SUVs, I told her that it doesn’t state anything about the size of the car but only engine and amount of oil. She advises me that she is going to check with her manager, comes back after 5 minutes or so and tells me they will honor the price but they will have to charge for extra quarts. I asked her how many does my car take, she wasn’t sure and just told me 7-8 (No idea how you can fill 8 quarts in 4-cylinder engine). While waiting I decided that I was not going to get any service done there but she made it sound like they were doing me a favor. It’s not about the extra quart or 5 or another $50 or a $100, it’s the principle and when you pair that with terrible customer service there is no way I will ever go back there, for anything. Worst service ever. Great sales guys I’ve dealt with but terrible terrible service, do not go there expecting that they will take care of your car.
Read MoreEmployees Worked With
Kay Khim, Joey McGary
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Customer Lounge Area
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Instant Financing
- Laptop Computers
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
- Customer Loyalty Discounts
