Audi North Atlanta
Roswell, GA
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Awesome Service Dominic Dorn hands down the best in the business. These guys not only want to sell cars, they want to make you feel good about the purchase long afte Dominic Dorn hands down the best in the business. These guys not only want to sell cars, they want to make you feel good about the purchase long after you leave the dealership. In my opinion they did just that!!! North Atlanta Audi has what it takes to sell cars... More
Like buying from your neighbor We had a very easy no nonsense process working with Jon. He was very friendly and easy to talk with about the Q5 we ended up purchasing. We told him w We had a very easy no nonsense process working with Jon. He was very friendly and easy to talk with about the Q5 we ended up purchasing. We told him what we were looking for and he gave us the honest pros and cons of the different models/years they had to offer. Besides being knowledgeable and helpful, we haven't met with a dealer that was happier, smiled more, or was as easy to get along with than Jon. A great experience all around. More
Don't be fooled Don't let the nice personalities fool you. This was the worst car buying experience I have ever had and I let myself go against my better judgement. Don't let the nice personalities fool you. This was the worst car buying experience I have ever had and I let myself go against my better judgement. Here is the e-mail sent to the dealership. I just started doing research on my purchase of the 2014 Audi A6 from your dealership. I told your sales rep that I did not want to complete the transaction Friday night but I was pushed through anyway. I told you I could get 2.34% from Bank of America. With a 797 credit score you assured me that the very best you get for 60 months through Audi Financial Services was 2.4%. I now see that Audi has 1.9% for 60 months through July 2014. The difference over 60 months is $447, but it is about more than that. You outright lied to me to make more money for your dealership. I was stupid and signed the agreement against my better judgment so now I'm screwed. I can assure you that I will never buy a car from your dealership again. I will also being posting this review on every social media website and dealer rating service. I will send it to the GM and sales rep as well because I'm sure he was complicit in all of this. What a shady way to do business. Thanks for welcoming me to Audi from Mercedes with such class. I am copying the table for your reference as seen on Edmunds.com 5/10/2014. Special APR Requirements and Restrictions: Vehicle must be financed through Audi Financial Services. Special APR Month Term Start End 1.9% 12 04/02/2014 07/01/2014 1.9% 48 04/02/2014 07/01/2014 1.9% 60 04/02/2014 07/01/2014 1.9% 66 04/02/2014 07/01/2014 2.4% 72 04/02/2014 07/01/2014 More
Great Experience I must say that I stepped into the showroom at Audi North Atlanta extremely intimidated by this experience I was about to take on! This feeling was qu I must say that I stepped into the showroom at Audi North Atlanta extremely intimidated by this experience I was about to take on! This feeling was quickly changed and never returned after one of the smoothest vehicle purchasing transactions I have completed commenced. I must say I walked out of the doors completely satisfied and confident with my purchase and knew that not only my needs but all my wants in my Q7 were met and them some. I was sent to Audi North Atlanta to speak with Michael Bates on a referral from another customer who was extremely pleased with Michael's no nonsense attitude and "back to basics" sales tactics so to speak where the customer not the sale is what is important. He had a genuine concern for what was important to me down to the silliest things that seemed like a hassle to other dealerships. I will definitely be returning to Audi North Atlanta to see Michael for my next Audi purchase. More
An Easy, No Nonsense Experience I love cars, love buying cars, but hate the experience of dealing with stereo typical salesmen and their games at the dealership. Audi North Atlanta i I love cars, love buying cars, but hate the experience of dealing with stereo typical salesmen and their games at the dealership. Audi North Atlanta is not that type of dealership. Jon Bush was responsive, straightforward and worked well with our time constraints purchasing our Q7. Once we test drove the vehicle, Jon introduced us to Michael Bates, who was extremely helpful and had us an offer in hand in a matter of minutes. We were extremely satisfied with the first offer. We did our homework on trade in, invoice, etc an Michael hit our targets. It's nice to deal with Sales Professionals who enable transactions rather than waste time playing games. This is the third Audi where I have been involved in the purchase process; Jon and Michael have set a new standard for ease of purchase, time consideration and professional experience. This was an easy 5 star rating. More
Best car dealership experience I've ever had! I came to Audi North Atlanta with two vehicles for consideration, one a used Audi and the second an Acura at the nearby Nalley dealership. Jon was ve I came to Audi North Atlanta with two vehicles for consideration, one a used Audi and the second an Acura at the nearby Nalley dealership. Jon was very professional and yet friendly, so I was immediately put at ease. He took my request to visit the Acura dealership in stride and the car was ready for me to test drive when we arrived. He was with me every step of the way, even at the Acura dealership, and he ultimately sold me the Acura that I instantly fell in love with! That flexibility and priority of the client's needs are the hallmark's of great customer service. I will definitely recommend Audi North Atlanta to friends and family and Jon Bush specifically to assist. More
Jon was a pleasure to work with, was extremely friendly and polite, and made me feel at ease through the entire process. I'll definitely refer friends and family to the dealership and Jon specifically. and polite, and made me feel at ease through the entire process. I'll definitely refer friends and family to the dealership and Jon specifically. More
Jon was amazing during my car buying experience. In the past I've always dealt with rude/intimidating salesman. Jon was very professional and one of the nicest salesman I've ever met. After a few minutes o past I've always dealt with rude/intimidating salesman. Jon was very professional and one of the nicest salesman I've ever met. After a few minutes of talking with him, I felt like I'd known him for years. Any time I had a question, he was always quick to respond with utmost professionalism, Jon goes well beyond what I initially expected in car buying experience which ultimately resulted in owning the car of my dreams. More
I bought my first Audi from this dealer. I have owned every other German car. My sales contact Steve Blaylock was very knowledgeable, friendly and patient. I didn't know what i was looking for when i arr every other German car. My sales contact Steve Blaylock was very knowledgeable, friendly and patient. I didn't know what i was looking for when i arrived and test drove 3 different models. We came to a fair price for both parties in less than 5 minutes. This visit was one of the easiest and best experiences i have had. Go see Steve for your next car. You won't regret it. More
I can't say enough about these folks at Audi North Atlanta... Having been a BMW family for 15 years, my wife and I decided it was time for a change. Paula, Michael & Nick worked with us to ensure Atlanta... Having been a BMW family for 15 years, my wife and I decided it was time for a change. Paula, Michael & Nick worked with us to ensure my wife had the exact car of her dreams - in this case, a '14 Audi S5 convertible we bought right off the showroom floor! This dream team worked through some wonkiness with our trade-in and ensured the process was seamless, easy, and - most of all - human. The interpersonal element of our experience at this Audi store is amazing. Not once did we feel as if we were a number or another 'mark' walking through the door. These folks didn't know us from the next person in the showroom, but we were treated as if we were long-time customers. I have concluded this establishment has ethics, has a very positive internal culture, and a customer-first approach. They've earned future business from us as well as referrals. More