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Audi North Atlanta

Roswell, GA

Overview
Reviews
Vehicles
4.6
514 Reviews
Call Dealership (770) 618-9076
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11505 Alpharetta Highway

Roswell, GA

30076

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Showing 514 reviews

April 13, 2024

We will remeber our Audi Q5 buying experience at Audi North Atlanta. Lance provided superior salesmenship withstanding the pressure from me to get me in and out, well done. A total team effort was fill More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance, Kevin Garneys, Erwin Wilson, Jason Hill
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April 08, 2024

Service was great very professional customer service was very knowledgeable and polite I enjoyed it I will return for more services More

by elaksvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah, Kevin Garneys
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April 06, 2024

I scheduled an oil change on line. Arrived at the dealership and the service advisor indicated that the 30k inspection would soon be due. They worked me in immediately and provided a n More

by jeffbrown43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy - service advisor
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April 06, 2024

North Atlanta Audi is a fantastic location to purchase and service your vehicle! Fantastic Customer Service!! Amy in the Service Department has been easy to get in touch with, communicated in a timely man More

by Sgallagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy -Service Provider
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April 03, 2024

I would them zero stars if I could! I brought my S8 in as my Adaptive Cruise Control was not working. They told me it was the camera in the mirror/windshield, and it would cost me $18 More

by kmoran2422
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Stuart Benson, Andre Young
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Apr 24, 2024 -

Audi North Atlanta responded

We apologize deeply for the inconvenience and lack of communication regarding the repair of your S8's Adaptive Cruise Control. Ensuring our guests are informed every step of the way is crucial, and it's evident we missed the mark. We appreciate your patience and are glad to hear the refund is being processed. If there's anything further we can do to address your concerns or assist you in the future, please let us know. We are committed to improving our service based on your feedback. Kenny Snyder, Service Director Audi North Atlanta 678-352-3439

April 03, 2024

Amazing experience. Everyone was super helpful and made my out of state purchase super easy! I would buy from them again! More

by shjohn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Stroud, Andre Young, Jason Hill
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April 02, 2024

Amy and here team did a great job as usual. They kept me posted on the repairs and vehicle was read when promised. More

by No thanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in Service
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March 31, 2024

Very knowledgeable. Did everything possible to get.me the best deal on the right car More

by coddije
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Blalock , Andre Young
Report | Print
Apr 04, 2024 -

Audi North Atlanta responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

March 31, 2024

Robert Magnus, the service consultant, was very professional, clearly explained service scopes, patiently answered questions. Kenny Snyder provided exceptional customer centric services. More

by Lucy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Snyder, Robert Magnus
Report | Print
Apr 04, 2024 -

Audi North Atlanta responded

We are overjoyed to read about your positive experience at our dealership. Our goal is to provide top-notch customer service and it's great to hear that we were able to meet your expectations. We look forward to serving you again in the future.

March 31, 2024

Roy in service is the man. He treated me very fairly with a brake issue I had with low miles on my car but the warranty had expired on the brakes. Thanks for working with me! More

by mgreen3464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy. In Service, Greg Glennie
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Apr 04, 2024 -

Audi North Atlanta responded

Your review is a true testament to our team's efforts. We are committed to providing the best customer service and it's wonderful to hear that we were able to meet your needs. We look forward to serving you in the future.

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